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		<title>Case study: How CP creates economic value for its stakeholders</title>
		<link>https://sustaincase.com/case-study-how-cp-creates-economic-value-for-its-stakeholders/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Mon, 09 Sep 2024 06:08:29 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[Case studies - positive impacts on the economy and society]]></category>
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					<description><![CDATA[<p>CP provides rail and intermodal transportation services across a 13,000-mile network, servicing major centres in Canada and the U.S. This case study is based on the 2020 Corporate Sustainability Report by CP, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing. Abstract CP delivers transportation solutions that connect North America and the world, creating long-term sustainable value for [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-cp-creates-economic-value-for-its-stakeholders/">Case study: How CP creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>CP provides rail and intermodal transportation services across a 13,000-mile network, servicing major centres in Canada and the U.S. <strong>CP seeks to provide superior service to its customers while benefiting communities and the economy, generating sustainable value for all its stakeholders.</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=CP%20seeks%20to%20provide%20superior%20service%20to%20its%20customers%20while%20benefiting%20communities%20and%20the%20economy%2C%20generating%20sustainable%20value%20for%20all%20its%20stakeholders.&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-cp-creates-economic-value-for-its-stakeholders%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a></p>
<p><strong>This case study is based on the</strong><strong> 2020 Corporate Sustainability Report by</strong> <strong>CP, prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://sustainability.cpr.ca/downloads/2020-CPR-Corporate-Sustainability-Report.pdf" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img fetchpriority="high" decoding="async" class="tie-appear alignnone wp-image-1719" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" alt="Layout 1" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="(max-width: 618px) 100vw, 618px" /></a></p>
<p><strong>Abstract</strong></p>
<p>CP delivers transportation solutions that connect North America and the world, creating long-term sustainable value for its shareholders, all its key stakeholders and the broader economy. In order to create economic value for its stakeholders CP took action to:</p>
<ul>
<li>create economic value for employees</li>
<li>create economic value for providers of capital</li>
<li>create economic value for the government</li>
</ul>
<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) CP has identified;</li>
<li>How CP proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by CP to create economic value for its stakeholders</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified?  </strong></p>
<p>In its 2020 Corporate Sustainability Report CP identified a range of material issues, such as emergency preparedness, public safety, energy consumption and efficiency, asset and rail network management. Among these, creating economic value for its stakeholders stands out as a key material issue for CP.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards    </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong> <strong>CP </strong><strong>engages with:</strong></p>
<table width="479">
<tbody>
<tr>
<td width="129"><strong>Stakeholder Group</strong></td>
<td width="350"><strong>               Method of engagement</strong></td>
</tr>
<tr>
<td width="129">Investors</p>
<p>&nbsp;</td>
<td width="350">·      Actively engage with the broader investment community throughout the year, including current and prospective investors, analysts, advocacy groups and bond rating agencies</td>
</tr>
<tr>
<td width="129">Employees</p>
<p>&nbsp;</td>
<td width="350">·      CEO Town Hall meetings multiple times a year</p>
<p>·      Biennial pulse surveys for measuring employee engagement</p>
<p>·      Women on Track panel discussions to promote diversity and inclusion in the workplace</td>
</tr>
<tr>
<td width="129">Customers</p>
<p>&nbsp;</td>
<td width="350">·      Customer Advisory Panel</p>
<p>·      Customer surveys</p>
<p>·      Hazardous materials shippers emergency planning and response networks (TransCAER, Responsible Care)</td>
</tr>
<tr>
<td width="129">Municipalities and Indigenous Communities</p>
<p>&nbsp;</td>
<td width="350">·      Community Connect online platform, available 24/7</p>
<p>·      Regular sponsorships and participation in Indigenous events</p>
<p>·      Direct engagement during project development</p>
<p>·      CP Police Service interface, as needed</p>
<p>·      Annual community first responder trainings</p>
<p>·      Corporate giving activities and sponsorships</td>
</tr>
<tr>
<td width="129">Suppliers</td>
<td width="350">·      New product development, as needed</p>
<p>·      Periodic safety and quality audits</td>
</tr>
<tr>
<td width="129">Trade Associations</td>
<td width="350">·      Active participation in strategic trade associations</p>
<p>·      Direct engagement through association committees to enhance rail industry safety, environmental and operations practices</td>
</tr>
<tr>
<td width="129">Regulators and Governments</td>
<td width="350">·      Participation in multi-stakeholder initiatives</p>
<p>·      Direct engagement with federal, state and provincial level agencies regarding rail and transportation sector initiatives</td>
</tr>
<tr>
<td width="129">Academic Institutions</p>
<p>&nbsp;</td>
<td width="350">·      Support for aligned research activities</p>
<p>·      Collaboration on rail sector training programmes</td>
</tr>
<tr>
<td width="129">Non-Governmental Organisations</td>
<td width="350">·      Knowledge sharing, program funding and partnerships</td>
</tr>
</tbody>
</table>
<p><strong>How stakeholder engagement was made to identify material issues </strong></p>
<p>To identify and prioritise material topics CP engaged with its stakeholders through a series of interviews.</p>
<p><strong>What actions were taken by</strong><strong> CP </strong><strong>to create economic value for its stakeholders</strong><strong>?</strong></p>
<p>In its 2020 Corporate Sustainability Report CP reports that it took the following actions for creating economic value for its stakeholders:</p>
<ul>
<li><strong>Creating economic value for employees </strong></li>
<li>In 2020, CP paid $ 1,560 million for employee compensation and benefits.</li>
</ul>
<ul>
<li><strong>Creating economic value for providers of capital</strong></li>
<li>In 2020, CP paid 2,367 million to providers of capital.</li>
</ul>
<ul>
<li><strong>Creating economic value for the government</strong></li>
<li>In 2020, CP paid 708 million in taxes.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?</strong></p>
<p>The GRI Standard addressed in this case is: <a href="https://www.globalreporting.org/standards/media/1039/gri-201-economic-performance-2016.pdf" target="_blank" rel="noopener">Disclosure 201-1 Direct economic value generated and distributed</a></p>
<p><strong>Disclosure 201-1 </strong>Direct economic value generated and distributed corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.1, 8.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 9</a>: Industry, Innovation and Infrastructure</li>
<li><strong>Targets: </strong>9.1, 9.4, 9.5</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive</span> <span style="font-weight: 400;">FBRH template to begin reporting from day one</span></li>
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<li style="font-weight: 400;"><span style="font-weight: 400;">Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Benchmarking methodology to set you on a path of continuous improvement</span></li>
</ul>
<p><a href="https://fbrh.co.uk/en/gri-sustainability-courses" target="_blank" rel="noopener"><span style="font-weight: 400;">See upcoming training dates.</span></a></p>
<p>References:</p>
<p>This case study is based on published information by CP, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://sustainability.cpr.ca/downloads/2020-CPR-Corporate-Sustainability-Report.pdf" target="_blank" rel="noopener">https://sustainability.cpr.ca/downloads/2020-CPR-Corporate-Sustainability-Report.pdf</a></p>
<p>Note to CP: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-cp-creates-economic-value-for-its-stakeholders/">Case study: How CP creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Case study: How VR Group creates economic value for its stakeholders</title>
		<link>https://sustaincase.com/case-study-how-vr-group-creates-economic-value-for-its-stakeholders/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Fri, 29 Mar 2024 07:03:52 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[Case studies - positive impacts on the economy and society]]></category>
		<category><![CDATA[GRI Standards]]></category>
		<category><![CDATA[GRI-201]]></category>
		<category><![CDATA[SDG8]]></category>
		<category><![CDATA[SDG9]]></category>
		<category><![CDATA[SDGs category]]></category>
		<category><![CDATA[Sector: Railroad]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[creating economic value]]></category>
		<category><![CDATA[sustain case]]></category>
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		<category><![CDATA[sustainability report]]></category>
		<category><![CDATA[VR Group]]></category>
		<guid isPermaLink="false">https://sustaincase.com/?p=17560</guid>

					<description><![CDATA[<p>VR Group is a passenger, logistics and maintenance service company owned by the Finnish state. This case study is based on the 2022 Corporate Responsibility Report by VR Group, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing. Abstract As a significant operator in society, VR Group continuously tries to build cooperation with its various stakeholders, generating sustainable [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-vr-group-creates-economic-value-for-its-stakeholders/">Case study: How VR Group creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>VR Group is a passenger, logistics and maintenance service company owned by the Finnish state. <strong>VR Group seeks to be a pioneer in responsible business and to help its customers and stakeholders achieve their sustainable development goals, creating long-term value for all.</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=VR%20Group%20seeks%20to%20be%20a%20pioneer%20in%20responsible%20business%20and%20to%20help%20its%20customers%20and%20stakeholders%20achieve%20their%20sustainable%20development%20goals%2C%20creating%20long-term%20value%20for%20all.&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-vr-group-creates-economic-value-for-its-stakeholders%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a></p>
<p><strong>This case study is based on the</strong><strong> 2022 Corporate Responsibility Report by</strong> <strong>VR Group, prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://vrgroup.studio.crasman.cloud/file/dl/i/ufwYkg/5mv0IylVOgBIGi0fTSliGw/VR_Group_Corporate_Responsibility_Report_2022.pdf" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img decoding="async" class="tie-appear alignnone wp-image-1719" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" alt="Layout 1" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="(max-width: 618px) 100vw, 618px" /></a></p>
<p><strong>Abstract</strong></p>
<p>As a significant operator in society, VR Group continuously tries to build cooperation with its various stakeholders, generating sustainable value for each and every stakeholder group. In order to create economic value for its stakeholders VR Group took action to:</p>
<ul>
<li>create economic value for employees</li>
<li>create economic value for suppliers</li>
<li>create economic value for the state</li>
</ul>
<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) VR Group has identified;</li>
<li>How VR Group proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by VR Group to create economic value for its stakeholders</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified?  </strong></p>
<p>In its 2022 Corporate Responsibility Report VR Group identified a range of material issues, such as fair and transparent business practices, traffic safety, carbon handprint of own operations, personnel diversity and engagement. Among these, creating economic value for its stakeholders stands out as a key material issue for VR Group.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards               </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong> <strong>VR Group </strong><strong>engages with:</strong><strong> </strong></p>
<table width="479">
<tbody>
<tr>
<td width="135"><strong>Stakeholder Group</strong></td>
<td width="344"><strong>               Method of engagement </strong></td>
</tr>
<tr>
<td width="135">Passengers</td>
<td width="344">·      Surveys, studies and reports concerning customers</p>
<p>·      Customer feedback, social media and targeted marketing</td>
</tr>
<tr>
<td width="135">Logistics customers, business partners</td>
<td width="344">·      Action plans with customers</td>
</tr>
<tr>
<td width="135">Personnel</td>
<td width="344">·      Leadership work and management, performance reviews</p>
<p>·      Internal communications, e.g. via info sessions, Intranet, internal newsletters and Yammer (internal social network)</p>
<p>·      Employee surveys, occupational healthcare</p>
<p>·      Dialogue with personnel organisations</td>
</tr>
<tr>
<td width="135">The state as an owner</p>
<p>&nbsp;</td>
<td width="344">·      Regular discussions with the owner</p>
<p>·      Interim reports</p>
<p>·      The report of the Board of Directors and the financial statements</p>
<p>·      The corporate governance statement</td>
</tr>
<tr>
<td width="135">National decision-makers</td>
<td width="344">·      Discussions with authorities, such as the Ministry of Transport and Communications, Parliament, municipal decision-makers and other regional authorities</td>
</tr>
<tr>
<td width="135">International decision-makers</td>
<td width="344">·      Dialogue with EU decision-making bodies</td>
</tr>
<tr>
<td width="135">Other authorities, including the Finnish Transport Infrastructure Agency and the Finnish Transport and Communications Agency Traficom</td>
<td width="344">·      Cooperation groups and other regular discussions with the authorities</td>
</tr>
<tr>
<td width="135">Personnel organisations</td>
<td width="344">·      Regular discussions with management, the shop steward organisation and personnel organisations</td>
</tr>
<tr>
<td width="135">Interest groups and NGOs</td>
<td width="344">·      Cooperation with, for example, the Confederation of Finnish Industries, the Service Sector Employers Palta and the Finland Chamber of Commerce</p>
<p>·      Member of the Climate Leadership Council and FIBS, among others</p>
<p>·      Active dialogue with, for example, youth and disability organisations</p>
<p>·      Member of various logistics industry associations</td>
</tr>
<tr>
<td width="135">International organisations</td>
<td width="344">·      Participation in the activities of, for example, the CER and the UIC</td>
</tr>
<tr>
<td width="135">Media</td>
<td width="344">·      Media releases and events</p>
<p>·      Interviews</p>
<p>·      Telephone service for the media</p>
<p>·      Social media</p>
<p>·      Websites</td>
</tr>
</tbody>
</table>
<p><strong>How stakeholder engagement was made to identify material issues</strong></p>
<p>To identify and prioritise material topics VR Group engaged with its stakeholders through workshops, a stakeholder survey and stakeholder interviews.</p>
<p><strong>What actions were taken by</strong><strong> VR Group </strong><strong>to create economic value for its stakeholders</strong><strong>?</strong></p>
<p>In its 2022 Corporate Responsibility Report VR Group reports that it took the following actions for creating economic value for its stakeholders:</p>
<ul>
<li><strong>Creating economic value for employees </strong></li>
<li>In 2022, VR Group paid EUR 9 million in employer’s contributions.</li>
</ul>
<ul>
<li><strong>Creating economic value for suppliers</strong></li>
<li>In 2022, VR Group paid over EUR 650 million in purchases from suppliers.</li>
</ul>
<ul>
<li><strong>Creating economic value for the state</strong></li>
<li>In 2022, VR Group paid EUR 96.8 million to the state.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?</strong></p>
<p>The GRI Standard addressed in this case is: <a href="https://www.globalreporting.org/standards/media/1039/gri-201-economic-performance-2016.pdf" target="_blank" rel="noopener">Disclosure 201-1 Direct economic value generated and distributed</a></p>
<p><strong>Disclosure 201-1 </strong>Direct economic value generated and distributed corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.1, 8.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 9</a>: Industry, Innovation and Infrastructure</li>
<li><strong>Targets: </strong>9.1, 9.4, 9.5</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Exclusive</span> <span style="font-weight: 400;">FBRH template to begin reporting from day one</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Identify your most important impacts on the Environment, Economy and People</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. </span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Benchmarking methodology to set you on a path of continuous improvement</span></li>
</ul>
<p><a href="https://fbrh.co.uk/en/gri-sustainability-courses" target="_blank" rel="noopener"><span style="font-weight: 400;">See upcoming training dates.</span></a></p>
<p>References:</p>
<p>This case study is based on published information by VR Group, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://vrgroup.studio.crasman.cloud/file/dl/i/ufwYkg/5mv0IylVOgBIGi0fTSliGw/VR_Group_Corporate_Responsibility_Report_2022.pdf" target="_blank" rel="noopener">https://vrgroup.studio.crasman.cloud/file/dl/i/ufwYkg/5mv0IylVOgBIGi0fTSliGw/VR_Group_Corporate_Responsibility_Report_2022.pdf</a></p>
<p>Note to VR Group: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-vr-group-creates-economic-value-for-its-stakeholders/">Case study: How VR Group creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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			</item>
		<item>
		<title>Case study: How the FS Italiane Group creates economic value for its stakeholders</title>
		<link>https://sustaincase.com/case-study-how-the-fs-italiane-group-creates-economic-value-for-its-stakeholders/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Wed, 27 Mar 2024 07:07:32 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[Case studies - positive impacts on the economy and society]]></category>
		<category><![CDATA[GRI Standards]]></category>
		<category><![CDATA[GRI-201]]></category>
		<category><![CDATA[SDG8]]></category>
		<category><![CDATA[SDG9]]></category>
		<category><![CDATA[SDGs category]]></category>
		<category><![CDATA[Sector: Railroad]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[creating economic value]]></category>
		<category><![CDATA[FS Italiane Group]]></category>
		<category><![CDATA[sustain case]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[sustainability report]]></category>
		<guid isPermaLink="false">https://sustaincase.com/?p=17552</guid>

					<description><![CDATA[<p>The FS Italiane Group, active in Italy and abroad, creates and operates passenger and freight railway, road and motorway transport works and services, organised into four operating segments: Transport, Infrastructure, Real Estate Services and Other Services. This case study is based on the 2021 Sustainability Report by the FS Italiane Group, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-the-fs-italiane-group-creates-economic-value-for-its-stakeholders/">Case study: How the FS Italiane Group creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The FS Italiane Group, active in Italy and abroad, creates and operates passenger and freight railway, road and motorway transport works and services, organised into four operating segments: Transport, Infrastructure, Real Estate Services and Other Services. <strong>The FS Italiane Group seeks to balance economic targets with social and environmental goals, creating sustainable value for the business, stakeholders and all the areas in which the Group operates.</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=The%20FS%20Italiane%20Group%20seeks%20to%20balance%20economic%20targets%20with%20social%20and%20environmental%20goals%2C%20creating%20sustainable%20value%20for%20the%20business%2C%20stakeholders%20and%20all%20the%20areas%20in%20which%20the%20Group%20operates.&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-the-fs-italiane-group-creates-economic-value-for-its-stakeholders%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a></p>
<p><strong>This case study is based on the 2021 </strong><strong>Sustainability Report</strong><strong> b</strong><strong>y </strong><strong>the FS Italiane Group</strong><strong>,</strong> <strong>prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://www.fsitaliane.it/content/dam/fsitaliane/en/Documents/sustainability-report-2021/D_2021_Sustainability_Report.pdf" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img decoding="async" class="tie-appear alignnone wp-image-1719" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" alt="Layout 1" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="(max-width: 618px) 100vw, 618px" /></a></p>
<p><strong>Abstract</strong></p>
<p>In 2021, the economic value distributed by the FS Italiane Group reached 10,444 million Euros. In order to create economic value for its stakeholders the FS Italiane Group took action to:</p>
<ul>
<li>create economic value for employees</li>
<li>create economic value for suppliers</li>
<li>create economic value for financial backers</li>
<li>create economic value for public bodies</li>
</ul>
<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) the FS Italiane Group has identified;</li>
<li>How the FS Italiane Group proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by the FS Italiane Group to create economic value for its stakeholders</li>
</ul>
</div>
<div class='subscribe_login' style='margin:30px;'><a class='casestd_pop' href='https://sustaincase.com/subscribe-to-sustaincase-newsletter/' style='color: #ea7622; margin: 20px 0;'><strong>I would like to subscribe</strong></a><div id='subsciber'><p class='sub_p'>Already Subscribed? Type your email below and click submit</p>
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<p><strong>What are the material issues the company has identified?  </strong></p>
<p>In its 2021 Sustainability Report the FS Italiane Group identified a range of material issues, such as ethical and responsible business, inclusion, enhancement and development of people, mitigation of climate change, value for customers. Among these, creating economic value for its stakeholders stands out as a key material issue for the FS Italiane Group.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards               </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong> <strong>the FS Italiane Group </strong><strong>engages with:</strong></p>
<p>To identify and prioritise material topics the FS Italiane Group engaged with its stakeholders through the following channels:</p>
<table width="479">
<tbody>
<tr>
<td width="119"><strong>Stakeholder Group</strong></td>
<td width="360"><strong>               Method of engagement </strong></td>
</tr>
<tr>
<td width="119">FS people and trade unions</td>
<td width="360">·      Group intranet portal – WE</p>
<p>·      Events/webinars</p>
<p>·      Assessment interviews</p>
<p>·      Comment cards</p>
<p>·      Trade union panels and meetings</td>
</tr>
<tr>
<td width="119">Bodies and institutions</p>
<p>&nbsp;</p>
<p>&nbsp;</td>
<td width="360">·      Specific meetings</p>
<p>·      Corporate communications</p>
<p>·      Surveys</p>
<p>·      Protocols of understanding</p>
<p>·      Stakeholder panels</td>
</tr>
<tr>
<td width="119">Customers and Passengers</td>
<td width="360">·      Special investigations</p>
<p>·      Market research</p>
<p>·      Workshops, seminars</p>
<p>·      Special communication channels</p>
<p>·      Social networks</p>
<p>·      Stakeholder panels</td>
</tr>
<tr>
<td width="119">Civil society and local communities</td>
<td width="360">·      Specific meetings</p>
<p>·      Work groups</p>
<p>·      Press releases</p>
<p>·      Social networks</p>
<p>·      Interviews</p>
<p>·      Stakeholder panels</td>
</tr>
<tr>
<td width="119">Financial community</p>
<p>&nbsp;</td>
<td width="360">·      Regular presentations</p>
<p>·      Individual and group meetings</p>
<p>·      Roadshows</p>
<p>·      ESG rating surveys</td>
</tr>
<tr>
<td width="119">Suppliers and business partners</td>
<td width="360">·      Work groups/meetings</p>
<p>·      Conferences</p>
<p>·      Audits</p>
<p>·      Questionnaires</p>
<p>·      Stakeholder panels</td>
</tr>
<tr>
<td width="119">Shareholders</p>
<p>&nbsp;</td>
<td width="360">·      Regular presentations</p>
<p>·      Individual and group meetings</p>
<p>·      Shareholders’ meeting</td>
</tr>
<tr>
<td width="119">Media</p>
<p>&nbsp;</td>
<td width="360">·      Press releases</p>
<p>·      Social networks</p>
<p>·      Events</p>
<p>·      Interviews</td>
</tr>
</tbody>
</table>
<p><strong>What actions were taken by</strong><strong> </strong><strong>the FS Italiane Group </strong><strong>to</strong><strong> create economic value for its stakeholders</strong><strong>? </strong></p>
<p>In its 2021 Sustainability Report the FS Italiane Group reports that it took the following actions for creating economic value for its stakeholders:</p>
<ul>
<li><strong>Creating economic value for employees</strong></li>
<li>In 2021, the FS Italiane Group paid 4,764 million Euros in personnel expenses.</li>
</ul>
<ul>
<li><strong>Creating economic value for suppliers</strong></li>
<li>In 2021, the FS Italiane Group paid 5,336 million Euros in operating costs for materials and services.</li>
</ul>
<ul>
<li><strong>Creating economic value for financial backers</strong></li>
<li>In 2021, the FS Italiane Group paid 160 million Euros to financial backers.<strong> </strong></li>
</ul>
<ul>
<li><strong>Creating economic value for public bodies </strong></li>
<li>In 2021, the FS Italiane Group paid 184 million Euros to public bodies.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed? </strong></p>
<p>The GRI Standard addressed in this case is: <a href="https://www.globalreporting.org/standards/media/1039/gri-201-economic-performance-2016.pdf" target="_blank" rel="noopener">Disclosure 201-1 Direct economic value generated and distributed</a></p>
<p><strong>Disclosure 201-1 </strong>Direct economic value generated and distributed corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.1, 8.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 9</a>: Industry, Innovation and Infrastructure</li>
<li><strong>Targets: </strong>9.1, 9.4, 9.5</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Exclusive</span> <span style="font-weight: 400;">FBRH template to begin reporting from day one</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Identify your most important impacts on the Environment, Economy and People</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. </span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Benchmarking methodology to set you on a path of continuous improvement</span></li>
</ul>
<p><a href="https://fbrh.co.uk/en/gri-sustainability-courses" target="_blank" rel="noopener"><span style="font-weight: 400;">See upcoming training dates.</span></a></p>
<p>References:</p>
<p>This case study is based on published information by the FS Italiane Group, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://www.fsitaliane.it/content/dam/fsitaliane/en/Documents/sustainability-report-2021/D_2021_Sustainability_Report.pdf" target="_blank" rel="noopener">https://www.fsitaliane.it/content/dam/fsitaliane/en/Documents/sustainability-report-2021/D_2021_Sustainability_Report.pdf</a></p>
<p>Note to the FS Italiane Group: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-the-fs-italiane-group-creates-economic-value-for-its-stakeholders/">Case study: How the FS Italiane Group creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Case study: How MTR creates economic value for its stakeholders</title>
		<link>https://sustaincase.com/case-study-how-mtr-creates-economic-value-for-its-stakeholders/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Fri, 22 Mar 2024 07:01:29 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[Case studies - positive impacts on the economy and society]]></category>
		<category><![CDATA[GRI Standards]]></category>
		<category><![CDATA[GRI-201]]></category>
		<category><![CDATA[SDG8]]></category>
		<category><![CDATA[SDG9]]></category>
		<category><![CDATA[SDGs category]]></category>
		<category><![CDATA[Sector: Railroad]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[creating economic value]]></category>
		<category><![CDATA[MTR]]></category>
		<category><![CDATA[sustain case]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[sustainability report]]></category>
		<guid isPermaLink="false">https://sustaincase.com/?p=17538</guid>

					<description><![CDATA[<p>Headquartered in Hong Kong, MTR is a world-class operator of sustainable rail transport services and listed on the Hong Kong Stock Exchange. , including suppliers, employees, lenders, shareholders, Government and the community. This case study is based on the 2021 Sustainability Report by MTR, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing. Abstract In 2021, the economic [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-mtr-creates-economic-value-for-its-stakeholders/">Case study: How MTR creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Headquartered in Hong Kong, MTR is a world-class operator of sustainable rail transport services and listed on the Hong Kong Stock Exchange. <strong>The economic value MTR creates is shared with its diverse stakeholders</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=The%20economic%20value%20MTR%20creates%20is%20shared%20with%20its%20diverse%20stakeholders&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-mtr-creates-economic-value-for-its-stakeholders%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a>, including suppliers, employees, lenders, shareholders, Government and the community.</p>
<p><strong>This case study is based on the 2021 </strong><strong>Sustainability Report</strong><strong> b</strong><strong>y </strong><strong>MTR</strong><strong>,</strong> <strong>prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://www.mtr.com.hk/sustainability/assets/pdf/en/2021/MTR_Full.pdf" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img loading="lazy" decoding="async" class="tie-appear alignnone wp-image-1719" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" alt="Layout 1" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="auto, (max-width: 618px) 100vw, 618px" /></a></p>
<p><strong>Abstract</strong></p>
<p>In 2021, the economic value distributed by MTR reached HK$ 56,105 million. In order to create economic value for its stakeholders MTR took action to:</p>
<ul>
<li>create economic value for employees</li>
<li>create economic value for suppliers and business partners</li>
<li>create economic value for lenders</li>
<li>create economic value for HKSAR Government and other shareholders</li>
<li>create economic value for governments</li>
<li>create economic value for the community</li>
</ul>
<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) MTR has identified;</li>
<li>How MTR proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by MTR to create economic value for its stakeholders</li>
</ul>
</div>
<div class='subscribe_login' style='margin:30px;'><a class='casestd_pop' href='https://sustaincase.com/subscribe-to-sustaincase-newsletter/' style='color: #ea7622; margin: 20px 0;'><strong>I would like to subscribe</strong></a><div id='subsciber'><p class='sub_p'>Already Subscribed? Type your email below and click submit</p>
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<p><strong>What are the material issues the company has identified?  </strong></p>
<p>In its 2021 Sustainability Report MTR identified a range of material issues, such as customers’ health and safety, community involvement and development, fair competition, sustainable products and services. Among these, creating economic value for its stakeholders stands out as a key material issue for MTR.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards               </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong> <strong>MTR </strong><strong>engages with:</strong></p>
<p>To identify and prioritise material topics MTR engaged with its stakeholders through the following channels:</p>
<table width="479">
<tbody>
<tr>
<td width="119"><strong>Stakeholder Group</strong></td>
<td width="360"><strong>               Method of engagement </strong></td>
</tr>
<tr>
<td width="119">Business Partners</td>
<td width="360">·      Industry meetings, conferences, job fairs, road shows</p>
<p>·      Partnering programmes, contract and site meetings, seminars</td>
</tr>
<tr>
<td width="119">Communities</p>
<p>&nbsp;</p>
<p>&nbsp;</td>
<td width="360">·      Social media channels</p>
<p>·      Media relations, public announcements, press releases</p>
<p>·      Contact with the press</p>
<p>·      Corporate responsibility initiatives through Community Connect</p>
<p>·      Community liaison group meetings</p>
<p>·      MTR Society Link</p>
<p>·      “More Time Reaching Community” staff volunteering scheme</p>
<p>·      Art in MTR</p>
<p>·      Partnering programmes with Non-governmental Organisations (NGOs)</td>
</tr>
<tr>
<td width="119">Customers and Passengers</td>
<td width="360">·      Customer satisfaction surveys</p>
<p>·      MTR Mobile app</p>
<p>·      MTR Club</p>
<p>·      MTR website and Facebook page</p>
<p>·      MTR hotline and online feedback</td>
</tr>
<tr>
<td width="119">Environmental Interests</td>
<td width="360">·      Meetings with green groups and investors</p>
<p>·      Continuous Environmental Improvement Programme (CEIP)</p>
<p>·      Environmental Impact Assessment Consultation</p>
<p>·      Ecologists&#8217; advisory services</p>
<p>·      CDP Disclosure</p>
<p>·      Wetland Special Advisory Committee</p>
<p>·      Sustainability Report</td>
</tr>
<tr>
<td width="119">Investors</p>
<p>&nbsp;</td>
<td width="360">·      Annual and interim reportings</p>
<p>·      General Meetings</p>
<p>·      Announcements and Circulars</p>
<p>·      Investor meetings, conferences and road shows</p>
<p>·      MTR Hotline, online feedback and email enquiries</p>
<p>·      MTR Website</p>
<p>·      Share registrar</p>
<p>·      Investor questionnaires</td>
</tr>
<tr>
<td width="119">Media</td>
<td width="360">·      Engagement in a regular manner through different channels</td>
</tr>
<tr>
<td width="119">Political Interests</p>
<p>&nbsp;</td>
<td width="360">·      Legislative Council meetings</p>
<p>·      Meetings with District Councillors</p>
<p>·      District Council liaison group meetings</p>
<p>·      Meetings with Legislative Councillors</p>
<p>·      Other meetings</td>
</tr>
<tr>
<td width="119">Regulators</p>
<p>&nbsp;</td>
<td width="360">·      Regulatory compliance reports</p>
<p>·      Legislative Council meetings</p>
<p>·      Advisory panels on transport and urban planning</p>
<p>·      Meetings with District Councillors</p>
<p>·      Meetings with Legislative Councillors</td>
</tr>
<tr>
<td width="119">Staff</p>
<p>&nbsp;</td>
<td width="360">·      CEO Messages</p>
<p>·      Management Communication Meetings</p>
<p>·      Divisional/ Departmental Communication Meetings</p>
<p>·      Staff Engagement Survey</p>
<p>·      Staff Consultation Mechanisms (Staff Consultative Council (SCC) and Joint Consultative Committees (JCCs))</p>
<p>·      Meetings with staff unions</p>
<p>·      Staff communication programmes</p>
<p>·      Various internal communications</p>
<p>·      Programmes and channels</p>
<p>·      “We are MTR” retiree programmes</td>
</tr>
<tr>
<td width="119">Suppliers</p>
<p>&nbsp;</td>
<td width="360">·      Supplier surveys on Corporate Responsibility</p>
<p>·      Supplier audits</p>
<p>·      Industry conferences and road shows</p>
<p>·      Partnering programmes, site visits and seminars</td>
</tr>
</tbody>
</table>
<p><strong>What actions were taken by</strong><strong> </strong><strong>MTR </strong><strong>to</strong><strong> create economic value for its stakeholders</strong><strong>? </strong></p>
<p>In its 2021 Sustainability Report MTR reports that it took the following actions for creating economic value for its stakeholders:</p>
<ul>
<li><strong>Creating economic value for employees</strong></li>
<li>In 2021, MTR paid HK$ 15,537 million in staff costs.</li>
</ul>
<ul>
<li><strong>Creating economic value for suppliers and business partners</strong></li>
<li>In 2021, MTR paid HK$ 18,307 million to suppliers and business partners.</li>
</ul>
<ul>
<li><strong>Creating economic value for lenders</strong></li>
<li>In 2021, MTR paid HK$ 557 million to lenders.</li>
</ul>
<ul>
<li><strong>Creating economic value for</strong> <strong>HKSAR Government and other shareholders</strong></li>
<li>In 2021, MTR paid HK$ 5,700 million in ordinary dividends to HKSAR Government and HK$ 1,908 million in ordinary dividends to other shareholders.</li>
</ul>
<ul>
<li><strong>Creating economic value for governments</strong></li>
<li>In 2021, MTR paid HK$ 2,178 million in taxes.</li>
</ul>
<ul>
<li><strong>Creating economic value for the community</strong></li>
<li>In 2021, MTR spent HK$ 15 million in community investments.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed? </strong></p>
<p>The GRI Standard addressed in this case is: <a href="https://www.globalreporting.org/standards/media/1039/gri-201-economic-performance-2016.pdf" target="_blank" rel="noopener">Disclosure 201-1 Direct economic value generated and distributed</a></p>
<p><strong>Disclosure 201-1 </strong>Direct economic value generated and distributed corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.1, 8.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 9</a>: Industry, Innovation and Infrastructure</li>
<li><strong>Targets: </strong>9.1, 9.4, 9.5</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Exclusive</span> <span style="font-weight: 400;">FBRH template to begin reporting from day one</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Identify your most important impacts on the Environment, Economy and People</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. </span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Benchmarking methodology to set you on a path of continuous improvement</span></li>
</ul>
<p><a href="https://fbrh.co.uk/en/gri-sustainability-courses" target="_blank" rel="noopener"><span style="font-weight: 400;">See upcoming training dates.</span></a></p>
<p>References:</p>
<p>This case study is based on published information by MTR, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://www.mtr.com.hk/sustainability/assets/pdf/en/2021/MTR_Full.pdf" target="_blank" rel="noopener">https://www.mtr.com.hk/sustainability/assets/pdf/en/2021/MTR_Full.pdf</a></p>
<p>Note to MTR: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-mtr-creates-economic-value-for-its-stakeholders/">Case study: How MTR creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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		<item>
		<title>Case study: How CN creates economic value for its stakeholders</title>
		<link>https://sustaincase.com/case-study-how-cn-creates-economic-value-for-its-stakeholders/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Wed, 20 Mar 2024 07:03:42 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[Case studies - positive impacts on the economy and society]]></category>
		<category><![CDATA[GRI Standards]]></category>
		<category><![CDATA[GRI-201]]></category>
		<category><![CDATA[SDG8]]></category>
		<category><![CDATA[SDG9]]></category>
		<category><![CDATA[SDGs category]]></category>
		<category><![CDATA[Sector: Railroad]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[CN]]></category>
		<category><![CDATA[creating economic value]]></category>
		<category><![CDATA[sustain case]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[sustainability report]]></category>
		<guid isPermaLink="false">https://sustaincase.com/?p=17520</guid>

					<description><![CDATA[<p>CN is a leading North American transportation and logistics company offering fully integrated rail and other transportation services, with a 19,500-mile network that spans Canada and Mid-America, connecting ports on three coasts. through spending on goods and services, positive shareholder returns, tax contributions to the different levels of government, and community investments. This case study is based on the 2020 Sustainability Report by CN, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-cn-creates-economic-value-for-its-stakeholders/">Case study: How CN creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>CN is a leading North American transportation and logistics company offering fully integrated rail and other transportation services, with a 19,500-mile network that spans Canada and Mid-America, connecting ports on three coasts. <strong>As a major employer of nearly 23,000 people in North America, CN contributes to the wealth and prosperity of the communities and regions where it operates</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=As%20a%20major%20employer%20of%20nearly%2023%2C000%20people%20in%20North%20America%2C%20CN%20contributes%20to%20the%20wealth%20and%20prosperity%20of%20the%20communities%20and%20regions%20where%20it%20operates&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-cn-creates-economic-value-for-its-stakeholders%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a> through spending on goods and services, positive shareholder returns, tax contributions to the different levels of government, and community investments.</p>
<p><strong>This case study is based on the</strong><strong> 2020 Sustainability</strong> <strong>Report by</strong> <strong>CN, prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://www.cn.ca/en/delivering-responsibly/" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img loading="lazy" decoding="async" class="tie-appear alignnone wp-image-1719" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" alt="Layout 1" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="auto, (max-width: 618px) 100vw, 618px" /></a></p>
<p><strong>Abstract</strong></p>
<p>CN’s strategic long-term approach to investments, together with its continued focus on efficiency and deployment of innovative technology, as well as its commitment to enabling trade, position it to keep delivering long-term value to all its stakeholders. In order to create economic value for its stakeholders CN took action to:</p>
<ul>
<li>create economic value for employees</li>
<li>create economic value for suppliers</li>
<li>create economic value for shareholders</li>
<li>create economic value for governments</li>
<li>create economic value for communities</li>
</ul>
<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) CN has identified;</li>
<li>How CN proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by CN to create economic value for its stakeholders</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified?  </strong></p>
<p>In its 2020 Sustainability Report CN identified a range of material issues, such as climate change, operational safety, customer service and satisfaction, safety culture and management. Among these, creating economic value for its stakeholders stands out as a key material issue for CN.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards               </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong> <strong>CN</strong> <strong>engages with:</strong></p>
<table width="479">
<tbody>
<tr>
<td width="135"><strong>Stakeholder Group</strong></td>
<td width="344"><strong>               Method of engagement </strong></td>
</tr>
<tr>
<td width="135">Investors</p>
<p>&nbsp;</td>
<td width="344">·      Earnings calls</p>
<p>·      Non-deal roadshows</p>
<p>·      Sell-side-sponsored conferences</p>
<p>·      Investor meetings</td>
</tr>
<tr>
<td width="135">Customers</td>
<td width="344">·      Agricultural Advisory Council</td>
</tr>
<tr>
<td width="135">Governments</p>
<p>&nbsp;</td>
<td width="344">·      Participation in advisory councils, review boards and regulatory proceedings</td>
</tr>
<tr>
<td width="135">Employees</p>
<p>&nbsp;</p>
<p>&nbsp;</td>
<td width="344">·      Communication through both formal and informal channels</p>
<p>·      Employee Engagement Survey</td>
</tr>
<tr>
<td width="135">Employees</p>
<p>&nbsp;</td>
<td width="344">·      Meetings</p>
<p>·</td>
</tr>
<tr>
<td width="135">Suppliers</p>
<p>&nbsp;</td>
<td width="344">·      Annual supplier council</p>
<p>·      Sustainable Procurement Excellence programme</td>
</tr>
<tr>
<td width="135">Communities</p>
<p>&nbsp;</td>
<td width="344">·      Participation in industry associations</p>
<p>·      Community boards</td>
</tr>
<tr>
<td width="135">Indigenous peoples</td>
<td width="344">·      Participation in Indigenous organisations</p>
<p>·      Indigenous Advisory Council</td>
</tr>
</tbody>
</table>
<p><strong>How stakeholder engagement was made to identify material issues</strong></p>
<p>To identify and prioritise material topics CN engaged with its stakeholders through an electronic survey among employees, suppliers, governments, railway associations, customers, investors, unions, Aboriginal peoples, community groups, and NGOs, receiving input from 378 stakeholders.</p>
<p><strong>What actions were taken by</strong><strong> CN </strong><strong>to create economic value for its stakeholders</strong><strong>?</strong></p>
<p>In its 2020 Sustainability Report CN reports that it took the following actions for creating economic value for its stakeholders:</p>
<ul>
<li><strong>Creating economic value for employees </strong></li>
<li>In 2020, CN paid $2.7B for employee wages and salaries.</li>
</ul>
<ul>
<li><strong>Creating economic value for suppliers</strong></li>
<li>In 2020, CN paid $3.3B to suppliers.</li>
</ul>
<ul>
<li><strong>Creating economic value for shareholders</strong></li>
<li>In 2020, CN paid $2B to shareholders.</li>
</ul>
<ul>
<li><strong>Creating economic value for governments</strong></li>
<li>In 2020, CN paid $353M to governments (tax payments).</li>
</ul>
<ul>
<li><strong>Creating economic value for communities</strong></li>
<li>In 2020, CN spent $12M in community sponsorships and donations.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?</strong></p>
<p>The GRI Standard addressed in this case is: <a href="https://www.globalreporting.org/standards/media/1039/gri-201-economic-performance-2016.pdf" target="_blank" rel="noopener">Disclosure 201-1 Direct economic value generated and distributed</a></p>
<p><strong>Disclosure 201-1 </strong>Direct economic value generated and distributed corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.1, 8.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 9</a>: Industry, Innovation and Infrastructure</li>
<li><strong>Targets: </strong>9.1, 9.4, 9.5</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Exclusive</span> <span style="font-weight: 400;">FBRH template to begin reporting from day one</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Identify your most important impacts on the Environment, Economy and People</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. </span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Benchmarking methodology to set you on a path of continuous improvement</span></li>
</ul>
<p><a href="https://fbrh.co.uk/en/gri-sustainability-courses" target="_blank" rel="noopener"><span style="font-weight: 400;">See upcoming training dates.</span></a></p>
<p>&nbsp;</p>
<p>References:</p>
<p>This case study is based on published information by CN, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://www.cn.ca/en/delivering-responsibly/" target="_blank" rel="noopener">https://www.cn.ca/en/delivering-responsibly/</a></p>
<p>Note to CN: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-cn-creates-economic-value-for-its-stakeholders/">Case study: How CN creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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		<title>Case study: How CAF promotes sustainability across its supply chain</title>
		<link>https://sustaincase.com/case-study-how-caf-promotes-sustainability-across-its-supply-chain/</link>
		
		<dc:creator><![CDATA[Sustaincase]]></dc:creator>
		<pubDate>Wed, 18 Jan 2023 11:02:52 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[GRI-308]]></category>
		<category><![CDATA[GRI-414]]></category>
		<category><![CDATA[SDG16]]></category>
		<category><![CDATA[SDG5]]></category>
		<category><![CDATA[SDG8]]></category>
		<category><![CDATA[Sector: Railroad]]></category>
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					<description><![CDATA[<p>CAF is a multinational group with over 100 years’ experience in offering integrated transport systems at the forefront of technology that provide high value-added sustainable mobility for its customers. , including 8,000 Tier-1 suppliers located in more than 60 countries. This case study is based on the 2021 Sustainability Report by CAF, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-caf-promotes-sustainability-across-its-supply-chain/">Case study: How CAF promotes sustainability across its supply chain</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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										<content:encoded><![CDATA[<p>CAF is a multinational group with over 100 years’ experience in offering integrated transport systems at the forefront of technology that provide high value-added sustainable mobility for its customers. <strong>CAF is committed to promoting and supervising sustainability in its supply chain</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=CAF%20is%20committed%20to%20promoting%20and%20supervising%20sustainability%20in%20its%20supply%20chain&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-caf-promotes-sustainability-across-its-supply-chain%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a>, including 8,000 Tier-1 suppliers located in more than 60 countries.</p>
<p><strong>This case study is based on the</strong><strong> 2021 Sustainability Report</strong> <strong>by CAF</strong><strong>, prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://www.caf.net/upload/accionista/Informe-Sostenibilidad_EN.pdf" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><strong>Abstract</strong></p>
<p>CAF encourages all its suppliers to comply with all the legal requirements of the sector and country in which they operate, and to incorporate sustainability into all their operations. In order to promote sustainability across its supply chain CAF took action to:</p>
<ul>
<li>implement a Supplier Code of Conduct</li>
<li>evaluate suppliers</li>
</ul>
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<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) CAF has identified;</li>
<li>How CAF proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by CAF to promote sustainability across its supply chain</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified?  </strong></p>
<p>In its 2021 Sustainability Report CAF identified a range of material issues, such as quality and safety of products and services, sustainable and efficient mobility, respect for human rights, health and safety in the workplace. Among these, promoting sustainability across its supply chain stands out as a key material issue for CAF.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards               </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong> <strong>CAF</strong> <strong>engages with:</strong></p>
<table width="479">
<tbody>
<tr>
<td width="135"><strong>Stakeholder Group</strong></td>
<td width="344"><strong>               Method of engagement </strong></td>
</tr>
<tr>
<td width="135">Shareholders</p>
<p>&nbsp;</td>
<td width="344">·      Shareholders and Investors Services Office</p>
<p>·      Spanish National Securities Market Commission (CNMV) communications</p>
<p>·      Annual General Meeting</p>
<p>·      Regular informative meetings</p>
<p>·      CAF Website (www.caf.net)</p>
<p>·      Whistleblowing channel</p>
<p>·      Shareholders and investors Survey</td>
</tr>
<tr>
<td width="135">Customers</p>
<p>&nbsp;</td>
<td width="344">·      Meetings with potential customers</p>
<p>·      Customer meetings on projects</p>
<p>·      Customer audits</p>
<p>·      Quality and Safety Management System Audits</p>
<p>·      CAF Website (www.caf.net)</p>
<p>·      Whistleblowing channel</p>
<p>·      Customer Satisfaction Surveys</td>
</tr>
<tr>
<td width="135">People</p>
<p>&nbsp;</td>
<td width="344">·      CAF Portal</p>
<p>·      Internal communication channels</p>
<p>·      Direct communication</p>
<p>·      Union representation</p>
<p>·      Corporate magazine</p>
<p>·      Whistleblowing channel</p>
<p>·      CAF Website (www.caf.net)</p>
<p>·      Organisation Health Survey</td>
</tr>
<tr>
<td width="135">Suppliers</p>
<p>&nbsp;</td>
<td width="344">·      Supplier portal</p>
<p>·      CAF Website (www.caf.net)</p>
<p>·      Supplier audits</p>
<p>·      Whistleblowing channel</p>
<p>·      Supplier Satisfaction Surveys</td>
</tr>
<tr>
<td width="135">Society</p>
<p>&nbsp;</td>
<td width="344">·      CAF Website (www.caf.net)</p>
<p>·      Direct relationship with public authorities</p>
<p>·      Participation at forums and in associations</p>
<p>·      Whistleblowing channel</p>
<p>·      Statement of Non-Financial Information &#8211; Sustainability Report</p>
<p>·      Society communication assessment survey</td>
</tr>
</tbody>
</table>
<p><strong>How stakeholder engagement was made to identify material issues</strong></p>
<p>To identify and prioritise material topics CAF conducted interviews with a range of stakeholders, including shareholders, investors, customers and civil society representatives, among others.</p>
<p><strong>What actions were taken by CAF </strong><strong>to promote sustainability across its supply chain?</strong></p>
<p>In its 2021 Sustainability Report CAF reports that it took the following actions for promoting sustainability across its supply chain:</p>
<ul>
<li><strong>Implementing a </strong><strong>Supplier Code of Conduct</strong></li>
<li>CAF requires all suppliers to comply with the ethical principles set out in the CAF Code of Conduct published on the corporate website, including social, ethical and environmental commitments. In addition, the commitments to comply with the general principles of the Code of Conduct, working conditions, health and safety, the environment, commercial ethics and confidentiality are implemented in the Corporate Suppliers Code of Conduct available on the corporate website and via the usual means of internal communication. The Supplier Code of Conduct requires CAF suppliers to transfer the same sustainability standards to their own supply chain. CAF reserves the right to verify compliance by its direct suppliers. This verification may be through assessments conducted by ESG (environmental, social and governance) rating agencies, self-assessment questionnaires, or audits at supplier facilities. If a supplier&#8217;s behaviour does not comply with the principles of the general Code of Conduct or this Supplier Code of Conduct, either in its activity with CAF or in the market with third parties, CAF is entitled to take the appropriate measures and may refuse to collaborate with the supplier in the future, or even terminate the current relationship depending on the circumstances. In 2021 work continued on the implementation of the requirement that all suppliers in the process of qualifying for CAF’s various activities must accept this Code. The supplier qualification processes guarantee that CAF’s suppliers contractually commit to the Supplier Code of Conduct and incorporate sustainability checks of the following aspects:
<ul>
<li>Sustainability, Environment and Occupational Health and Safety management certifications, among others</li>
<li>Product Quality Management related to IRIS certification</li>
<li>Compliance with the CAF Code of Conduct</li>
<li>Compliance with the Sustainability Policy</li>
</ul>
</li>
<li>In 2021, a specific questionnaire on sustainability was incorporated into the mandatory quality audits for approval as a supplier of railway equipment and material for the railway vehicles and buses activity. Based on this initiative, aspects of sustainability were checked in 41 on-site audits. Meanwhile, quality inspections at origin make it possible to identify any deviations from the principles of the Supplier Code of Conduct.</li>
</ul>
<ul>
<li><strong>Evaluating suppliers</strong></li>
<li>In CAF’s monitoring of sustainability criteria in its supply chain, the evaluation effort prioritises those suppliers that represent the greatest environmental, social and ethical risks, whether due to the potential environmental impact of the product or because they are located in countries with a higher level of exposure to such risks. Based on these criteria, the evaluation effort is focused on 427 target suppliers out of a total of approximately 10,000 suppliers. The evaluations are carried out by Ecovadis, the world leader in this field. Ecovadis adapts the evaluation questionnaire to each supplier based on the locations in which it operates, its sector and its size to evaluate 21 aspects of sustainability aligned with the most demanding international norms, regulations and standards, including those of the Global Reporting Initiative (GRI), the International Labour Organisation (ILO), the UN Global Compact and ISO 26000. Suppliers’ responses are evaluated by specialised analysts who check whether the documentary evidence is consistent, recent and evidences a dynamic review of the policies, actions and results in the different subjects. This analysis results in a general rating with a maximum score of 100 points, which represents excellent sustainability management. If the result of an evaluation does not meet the requirements established by CAF (a general score of 45 out of 100 in sustainability management), the supplier is required to implement an action plan to improve the weaknesses identified. If the supplier does not raise its assessment to acceptable levels or does not show a commitment to improve, they are audited by experts in the field.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?</strong></p>
<p>The GRI Standards addressed in this case are:</p>
<p>1) <a href="https://www.globalreporting.org/standards/media/1015/gri-308-supplier-environmental-assessment-2016.pdf" target="_blank" rel="noopener">Disclosure 308-2 Negative environmental impacts in the supply chain and actions taken</a></p>
<p>2) <a href="https://www.globalreporting.org/standards/media/1029/gri-414-supplier-social-assessment-2016.pdf" target="_blank" rel="noopener">Disclosure 414-2 Negative social impacts in the supply chain and actions taken</a></p>
<p>&nbsp;</p>
<p><strong>Disclosure 308-2 </strong>Negative environmental impacts in the supply chain and actions taken does not correspond to any SDG<strong>.</strong></p>
<p><strong>Disclosure 414-2 </strong>Negative social impacts in the supply chain and actions taken corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 5</a>: Gender Equality</li>
<li><strong>Targets: </strong>5.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.8</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 16</a>: Peace, Justice and Strong Institutions</li>
<li><strong>Targets: </strong>16.1</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
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<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
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<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
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References:</p>
<p>This case study is based on published information by CAF, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://www.caf.net/upload/accionista/Informe-Sostenibilidad_EN.pdf" target="_blank" rel="noopener">https://www.caf.net/upload/accionista/Informe-Sostenibilidad_EN.pdf</a></p>
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<p>The post <a href="https://sustaincase.com/case-study-how-caf-promotes-sustainability-across-its-supply-chain/">Case study: How CAF promotes sustainability across its supply chain</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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