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		<title>Case study: How Ambev reduces and recycles waste</title>
		<link>https://sustaincase.com/case-study-how-ambev-reduces-and-recycles-waste/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Mon, 12 Aug 2019 06:47:33 +0000</pubDate>
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					<description><![CDATA[<p>Ambev is the largest beverages company in Latin America, manufacturing, distributing and commercialising an extensive portfolio of alcoholic, non-alcoholic and carbonated beverages, and is firmly committed to reducing materials used in production, recycling, and the proper disposal of waste. This case study is based on the 2016 Sustainability Report by Ambev published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-ambev-reduces-and-recycles-waste/">Case study: How Ambev reduces and recycles waste</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Ambev is the largest beverages company in Latin America, manufacturing, distributing and commercialising an extensive portfolio of alcoholic, non-alcoholic and carbonated beverages, and is firmly committed to reducing materials used in production, recycling, and the proper disposal of waste.</p>
<p><strong>This case study is based on the </strong><strong>2016 Sustainability Report b</strong><strong>y </strong><strong>Ambev</strong><strong> published on the Global Reporting Initiative </strong><a href="http://database.globalreporting.org/" target="_blank" rel="noopener noreferrer"><strong>Sustainability Disclosure Database</strong></a><strong> that can be found at this </strong><a href="http://database.globalreporting.org/reports/49716/" target="_blank" rel="noopener noreferrer"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><strong>Abstract</strong></p>
<p><strong>Ambev has been investing in recycling for over 30 years</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=Ambev%20has%20been%20investing%20in%20recycling%20for%20over%2030%20years&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-ambev-reduces-and-recycles-waste%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a>, with measures such as selective waste collection, innovations in sustainable packaging, and the Ambev Recycles programme. In order to reduce and recycle waste Ambev took action to:</p>
<ul>
<li>implement the Ambev Recycles programme</li>
<li>reduce the volume of raw materials in packaging</li>
</ul>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img fetchpriority="high" decoding="async" class="wp-image-1719 size-large tie-appear" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="(max-width: 618px) 100vw, 618px" /></a></p>
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<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) Ambev has identified;</li>
<li>How Ambev proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by Ambev to reduce and recycle waste</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified?</strong></p>
<p>In its 2016 Sustainability Report Ambev identified a range of material issues, such as</p>
<p>product safety and quality, energy efficiency, atmospheric emissions, economic performance, development of human capital. Among these, reducing and recycling waste stands out as a key material issue for Ambev.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards</strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener noreferrer">“The organization should identify its stakeholders, and explain how it has responded to their reasonable expectations.”</a></p>
<p>Stakeholders must be consulted in the process s of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups </strong><strong>Ambev </strong><strong>engages with:   </strong></p>
<table width="261">
<tbody>
<tr>
<td width="261"><strong>Stakeholder Group</strong></td>
</tr>
<tr>
<td width="261">Government</td>
</tr>
<tr>
<td width="261">Academia</td>
</tr>
<tr>
<td width="261">Investors</td>
</tr>
<tr>
<td width="261">Suppliers</td>
</tr>
<tr>
<td width="261">Customers</td>
</tr>
<tr>
<td width="261">Press</td>
</tr>
<tr>
<td width="261">Civil society</td>
</tr>
<tr>
<td width="261">Health sector</td>
</tr>
<tr>
<td width="261">Companies</td>
</tr>
</tbody>
</table>
<p><strong>How stakeholder engagement was made to identify material issues </strong></p>
<p>To identify and prioritise material topics Ambev engaged with its stakeholders through in-depth individual interviews with representatives of all stakeholder groups, i.e. government, academia, investors, suppliers, customers, the press, civil society, the health sector and companies.</p>
<p><strong><a href="https://fbrh.co.uk/en/gri-certified-training/2-day-fbrh-gri-standards-certified-training-course-about" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignright size-full wp-image-11761" src="https://sustaincase.com/wp-content/uploads/2020/08/sustainability-GRI-report-key-doc-for-success-ad-sustaincase-GRI-SDG-ESG-Sustainability-report-200x320px.jpg" alt="" width="200" height="320" /></a>What actions were taken by</strong> <strong>Ambev</strong> <strong>to</strong><strong> reduce and recycle waste?</strong></p>
<p>In its 2016 Sustainability Report Ambev reports that it took the following actions for reducing and recycling waste:</p>
<ul>
<li><strong>Implementing the </strong><strong>Ambev Recycles programme</strong></li>
<li>In 2016, through the Ambev Recycles programme, Ambev provided direct support for 54 cooperatives in 19 cities across Brazil. This includes over 1,600 cooperative members who recycled and commercialised more than 38,000 metric tons of recyclable material, a substantial increase compared with 2015. Additionally, Ambev invested in the installation of 15 voluntary drop off points that collected more than 1,500 metric tons of material. In 2016 alone, Ambev organised over 100 environmental education activities directly impacting more than 11,000 people, promoting the question of recycling in a number of communities. In 2016 Ambev also consolidated the use of returnable beer packs and implemented a communication plan to explain to consumers that returnable bottles are better for the environment, because they may be used up to 20 times. Overall, the Ambev Recycles programme benefits consumers, cooperatives, society and the environment, and encompasses five activity fronts:
<ul>
<li>Environmental education;</li>
<li>Support for cooperatives;</li>
<li>Voluntary waste drop-off points;</li>
<li>Foment for the recycling movement;</li>
<li>Sustainable packaging.</li>
</ul>
</li>
</ul>
<ul>
<li><strong>Reducing the volume of raw materials in packaging</strong></li>
<li>Ambev is engaged in reducing the volume of raw materials in its packaging. In recent years, the weight and the size of labels have decreased, and Ambev bottle caps are smaller. In 2016, Ambev also stepped up investments in returnable bottles that have a lower environmental impact and, since 2013, has avoided the generation of more than 25,000 metric tons of waste, by reducing the weight of its packaging in Brazil. In addition, Ambev avoided the circulation of 2.5 million metric tons of glass in 2016, a volume equivalent to the waste generated by 6.5 million Brazilians in the course of a year. Ambev’s efforts to expand the use of returnable packs have also been extremely successful, and the volume of returnable packs commercialised in supermarkets grew by 23% in 2016.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?</strong></p>
<p>The GRI Standards addressed in this case are:</p>
<p>1) <a href="http://www.adata.org.cn/sustainability/sdevaluation/global/20171228/download/gri-301-materials-2016.pdf" target="_blank" rel="noopener noreferrer">Disclosure 301-3 Reclaimed products and their packaging materials</a></p>
<p>2) <a href="https://www.inxsoftware.com/media/transfer/doc/gri_306_effluents_and_waste_2016.pdf" target="_blank" rel="noopener noreferrer">Disclosure 306-2 Waste by type and disposal method</a></p>
<p><strong> </strong></p>
<p><strong>Disclosure 301-3</strong> Reclaimed products and their packaging materials corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener noreferrer">Sustainable Development Goal (SDG) 8</a>: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all</li>
<li><strong>Business theme: </strong>Resource efficiency of products and services</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener noreferrer">Sustainable Development Goal (SDG) 12</a>: Ensure sustainable consumption and production patterns</li>
<li><strong>Business theme: </strong>Resource efficiency of products and services</li>
</ul>
<p><strong>Disclosure 306-2</strong> Waste by type and disposal method corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener noreferrer">Sustainable Development Goal (SDG) 3</a>: Ensure healthy lives and promote wellbeing for all at all ages</li>
<li><strong>Business theme: </strong>Spills</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener noreferrer">Sustainable Development Goal (SDG) 6</a>: Ensure availability and sustainable management of water and sanitation for all</li>
<li><strong>Business theme: </strong>Waste, Water-related ecosystems and biodiversity</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener noreferrer">Sustainable Development Goal (SDG) 12</a>: Ensure sustainable consumption and production patterns</li>
<li><strong>Business theme: </strong>Waste</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
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<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
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<p>&nbsp;</p>
<p>References:</p>
<p>1) This case study is based on published information by Ambev, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning.  If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:</p>
<p><a href="http://database.globalreporting.org/" target="_blank" rel="noopener noreferrer">http://database.globalreporting.org/</a></p>
<p>2) <a href="http://www.fbrh.co.uk/en/global-reporting-initiative-gri-g4-guidelines-download-page" target="_blank" rel="noopener noreferrer">http://www.fbrh.co.uk/en/global-reporting-initiative-gri-g4-guidelines-download-page</a></p>
<p>3) <a href="https://g4.globalreporting.org/Pages/default.aspx" target="_blank" rel="noopener noreferrer">https://g4.globalreporting.org/Pages/default.aspx</a></p>
<p>4) <a href="https://www.globalreporting.org/standards/gri-standards-download-center/" target="_blank" rel="noopener noreferrer">https://www.globalreporting.org/standards/gri-standards-download-center/</a></p>
<p>Note to Ambev: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener noreferrer">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-ambev-reduces-and-recycles-waste/">Case study: How Ambev reduces and recycles waste</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Case study: How Ambev promotes ethical business conduct</title>
		<link>https://sustaincase.com/case-study-how-ambev-ensures-ethical-business-conduct/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Wed, 30 May 2018 07:20:41 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
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		<category><![CDATA[ethical business practices]]></category>
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					<description><![CDATA[<p>As the largest beverages company in Latin America – operating in South America, Canada, Central America and the Caribbean –, manufacturing, distributing and commercializing a wide-ranging portfolio of alcoholic, non-alcoholic and carbonated beverages, Ambev tries to operate ethically, responsibly and transparently. This case study is based on the 2016 Sustainability Report by Ambev published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-ambev-ensures-ethical-business-conduct/">Case study: How Ambev promotes ethical business conduct</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><a href="https://fbrh.co.uk/en/gri-certified-training/2-day-fbrh-gri-standards-certified-training-course-about" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignright size-full wp-image-11761" src="https://sustaincase.com/wp-content/uploads/2020/08/sustainability-GRI-report-key-doc-for-success-ad-sustaincase-GRI-SDG-ESG-Sustainability-report-200x320px.jpg" alt="" width="200" height="320" /></a></p>
<p>As the largest beverages company in Latin America – operating in South America, Canada, Central America and the Caribbean –, manufacturing, distributing and commercializing a wide-ranging portfolio of alcoholic, non-alcoholic and carbonated beverages, Ambev tries to operate ethically, responsibly and transparently.</p>
<p><strong>This case study is based on the </strong><strong>2016 Sustainability Report b</strong><strong>y </strong><strong>Ambev</strong><strong> published on the Global Reporting Initiative </strong><a href="http://database.globalreporting.org/search" target="_blank" rel="noopener noreferrer"><strong>Sustainability Disclosure Database</strong></a><strong> that can be found at this </strong><a href="http://database.globalreporting.org/reports/49716/" target="_blank" rel="noopener noreferrer"><strong>link</strong></a><strong>. </strong><strong>Through all case studies we aim to demonstrate what CSR/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><strong>Abstract</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img loading="lazy" decoding="async" class="alignright wp-image-1719 size-large tie-appear" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" sizes="auto, (max-width: 618px) 100vw, 618px" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w" alt="Layout 1" width="618" height="84" /></a></p>
<p><strong>Abstract</strong></p>
<p>Ambev operates in 18 countries, with 66 breweries and mixed plants producing soft drinks and over 100 direct distribution centers. Building lasting bonds with consumers and customers, not least by behaving ethically, is thus a top priority. In order to promote ethical business conduct Ambev took action to:</p>
<ul>
<li>promote ethical behavior through the Anti-corruption and Competition Compliance program</li>
<li>provide compliance training for employees</li>
<li>promote compliance through the Compliance Channel</li>
<li>promote ethical conduct through the Ombudsman Channel</li>
</ul>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img loading="lazy" decoding="async" class="wp-image-1719 size-large tie-appear" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="auto, (max-width: 618px) 100vw, 618px" /></a></p>
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<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>100 case studies. These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders</strong> (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) Ambev has identified;</li>
<li>How Ambev proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by Ambev to promote ethical business conduct</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified?</strong></p>
<p>In its 2016 Sustainability Report Ambev identified a range of material issues, such as product safety and quality, economic performance, energy efficiency, waste management, environmental impact of packaging, development of human capital. Among these, ensuring ethical business conduct stands out as a key material issue for Ambev.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards</strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://g4.globalreporting.org/how-you-should-report/reporting-principles/principles-for-defining-report-content/stakeholder-inclusiveness/Pages/default.aspx" target="_blank" rel="noopener noreferrer">“The organization should identify its stakeholders, and explain how it has responded to their reasonable expectations.”</a></p>
<p>Stakeholders must be consulted in the process s of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups </strong><strong>Ambev </strong><strong>engages with:   </strong></p>
<table width="347">
<tbody>
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<td width="347"><strong>Stakeholder Group</strong></td>
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<td width="347">Government</td>
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<td width="347">Academia</td>
</tr>
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<td width="347">Investors</td>
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<td width="347">Suppliers</td>
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<td width="347">Customers</td>
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<td width="347">Press</td>
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<td width="347">Civil society</td>
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<td width="347">Health sector</td>
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<td width="347">Companies</td>
</tr>
</tbody>
</table>
<p><strong>How stakeholder engagement was made to identify material issues </strong></p>
<p>To identify priority topics, Ambev conducted in-depth individual interviews with representatives of stakeholder groups. They included government, academia, investors, suppliers, customers, the press, civil society, the health sector and companies.</p>
<p><strong><a href="https://fbrh.co.uk/en/gri-certified-training/2-day-fbrh-gri-standards-certified-training-course-about" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignright size-full wp-image-11761" src="https://sustaincase.com/wp-content/uploads/2020/08/sustainability-GRI-report-key-doc-for-success-ad-sustaincase-GRI-SDG-ESG-Sustainability-report-200x320px.jpg" alt="" width="200" height="320" /></a>What actions were taken by</strong> <strong>Ambev</strong> <strong>to</strong><strong> promote ethical business conduct?</strong></p>
<p>In its 2016 Sustainability Report Ambev reports that it took the following actions for promoting ethical business conduct:</p>
<ul>
<li><strong>Promoting ethical behavior through the </strong><strong>Anti-corruption and Competition Compliance program</strong></li>
<li>Ambev’s Anti-corruption and Competition Compliance program guides, through the guidelines in the company’s Code of Business Conduct, the behavior of employees and contract workers, ensuring responsible, ethical and transparent conduct. Additionally, Ambev’s Global Responsibility in Procurement Policy sets standards and expectations for the company’s suppliers and service providers.</li>
</ul>
<ul>
<li><strong>Providing compliance training for employees</strong></li>
<li>[tweetthis]<strong>In 2016, Ambev trained over 1,600 employees on matters relating to the Code of Conduct</strong>[/tweetthis], including anti-corruption practices. More specifically, 929 employees participated in an e-learning program and over 700 employees were provided with face-to-face training. In addition, videos on the company&#8217;s Code of Conduct, anti-corruption and fair competition practices were shown in factories, distribution centers and centers of excellence.</li>
</ul>
<ul>
<li><strong>Promoting compliance through the Compliance Channel</strong></li>
<li>Ambev’s Compliance Channel, accessible through the company’s intranet, enables employees to answer questions or queries about the Code of Conduct and other features of the Compliance Program. In addition, the Compliance Channel helps ensure Ambev’s commercial programs are in line with the Code of Conduct, the company’s competition policy and the law.<a href="https://sustaincase.com/sustaincase-how-ambev-ensures-ethical-business-conduct/" target="_blank" rel="noopener noreferrer"><img loading="lazy" decoding="async" class="alignright wp-image-7232 size-medium" src="https://sustaincase.com/wp-content/uploads/2018/05/F218030036-SC-Ambev-ethical-business-conduct_E-pubs_BANNERS_a1-300x180.jpg" alt="" width="300" height="180" srcset="https://sustaincase.com/wp-content/uploads/2018/05/F218030036-SC-Ambev-ethical-business-conduct_E-pubs_BANNERS_a1-300x180.jpg 300w, https://sustaincase.com/wp-content/uploads/2018/05/F218030036-SC-Ambev-ethical-business-conduct_E-pubs_BANNERS_a1.jpg 333w" sizes="auto, (max-width: 300px) 100vw, 300px" /></a></li>
</ul>
<ul>
<li><strong>Promoting ethical conduct through the Ombudsman Channel </strong></li>
<li>Ambev’s Ombudsman Channel, operated by a third party, is available to employees, commercial partners, consumers and customers for reporting possible breaches of the Code of Conduct and violations of company standards and policies.</li>
</ul>
<p><strong>Which GRI indicators/Standards have been addressed?</strong></p>
<p>The GRI indicators/Standards addressed in this case are:</p>
<p>1) <strong>G4-56:</strong> <a href="https://g4.globalreporting.org/general-standard-disclosures/governance-and-ethics/ethics-and-integrity/Pages/G4-56.aspx" target="_blank" rel="noopener noreferrer">Describe the organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics</a> – the updated GRI Standard is: <a href="https://www.globalreporting.org/standards/media/1037/gri-102-general-disclosures-2016.pdf" target="_blank" rel="noopener noreferrer">Disclosure 102-16 Values, principles, standards, and norms of behavior</a></p>
<p>2) <strong>G4-SO4: </strong><a href="https://g4.globalreporting.org/specific-standard-disclosures/social/society/anti-corruption/Pages/G4-SO4.aspx" target="_blank" rel="noopener noreferrer">Communication and training on anti-corruption policies and procedures</a><strong> – </strong>the updated GRI Standard is: <a href="https://www.globalreporting.org/standards/media/1006/gri-205-anti-corruption-2016.pdf" target="_blank" rel="noopener noreferrer">Disclosure 205-2 Communication and training about anti-corruption policies and procedures</a></p>
<p>&nbsp;</p>
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<p>&nbsp;</p>
<p>References:</p>
<p>1) This case study is based on published information by Ambev, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning.  If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:</p>
<p><a href="http://database.globalreporting.org/" target="_blank" rel="noopener noreferrer">http://database.globalreporting.org/</a></p>
<p>2) <a href="http://www.fbrh.co.uk/en/global-reporting-initiative-gri-g4-guidelines-download-page" target="_blank" rel="noopener noreferrer">http://www.fbrh.co.uk/en/global-reporting-initiative-gri-g4-guidelines-download-page</a></p>
<p>3) <a href="https://g4.globalreporting.org/Pages/default.aspx" target="_blank" rel="noopener noreferrer">https://g4.globalreporting.org/Pages/default.aspx</a></p>
<p>4) <a href="https://www.globalreporting.org/standards/gri-standards-download-center/" target="_blank" rel="noopener noreferrer">https://www.globalreporting.org/standards/gri-standards-download-center/ </a></p>
<p>Note to Ambev: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener noreferrer">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-ambev-ensures-ethical-business-conduct/">Case study: How Ambev promotes ethical business conduct</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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