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		<title>Case study: How Cerved creates economic value for its stakeholders</title>
		<link>https://sustaincase.com/case-study-how-cerved-creates-economic-value-for-its-stakeholders/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Mon, 09 Oct 2023 06:11:28 +0000</pubDate>
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					<description><![CDATA[<p>Cerved is a leader in data intelligence in Italy, supporting businesses, Public Administrations and Financial Institutions in managing the opportunities and risks in their business relations. This case study is based on the 2021 Sustainability Report by Cerved, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.  Cerved is committed to building relationships of trust with its [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-cerved-creates-economic-value-for-its-stakeholders/">Case study: How Cerved creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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										<content:encoded><![CDATA[<p>Cerved is a leader in data intelligence in Italy, supporting businesses, Public Administrations and Financial Institutions in managing the opportunities and risks in their business relations. <strong>Cerved generates almost 100,000 extra jobs every year, a value added of Euro 6 billion and a tax contribution of Euro 1.5 billion.</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=Cerved%20generates%20almost%20100%2C000%20extra%20jobs%20every%20year%2C%20a%20value%20added%20of%20Euro%206%20billion%20and%20a%20tax%20contribution%20of%20Euro%201.5%20billion.&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-cerved-creates-economic-value-for-its-stakeholders%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a></p>
<p><strong>This case study is based on the 2021 Sustainability Report </strong><strong>b</strong><strong>y</strong> <strong>Cerved</strong><strong>, </strong><strong>prepared in accordance with the GRI Standards, that can be found at this </strong><a href="https://company.cerved.com/sites/company.cerved.dev/files/4360_CERVED%20ITALIA%20SOSTENIBILITA%202021%20INGL%20WEB_compressed.pdf" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.  </strong></p>
<p>Cerved is committed to building relationships of trust with its stakeholders, based on an approach that places central emphasis on dialogue, listening and generating sustainable value for all. In order to create economic value for its stakeholders Cerved took action to:</p>
<ul>
<li>create economic value for employees</li>
<li>create economic value for suppliers</li>
<li>create economic value for lenders and shareholders</li>
<li>create economic value for the community</li>
</ul>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img fetchpriority="high" decoding="async" class="wp-image-1719 size-large tie-appear" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="(max-width: 618px) 100vw, 618px" /></a></p>
<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
<ul>
<li>Which are the <strong>most important impacts</strong> (material issues) Cerved has identified;</li>
<li>How Cerved proceeded with <strong>stakeholder engagement</strong>, and</li>
<li><strong>What actions</strong> were taken by Cerved to create economic value for its stakeholders</li>
</ul>
</div>
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<p><strong>What are the material issues the company has identified? </strong></p>
<p>In its 2021 Sustainability Report Cerved identified a range of material issues, such as privacy, security and integrity of information, reliable, independent and accurate data for the national economy, business continuity, governance and risk management, diversity and inclusion. Among these, creating economic value for its stakeholders stands out as a key material issue for Cerved.</p>
<p><strong>Stakeholder engagement in accordance with the GRI Standards </strong></p>
<p>The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:</p>
<p><a href="https://www.globalreporting.org/standards/gri-standards-download-center/gri-101-foundation-containing-standard-interpretation-1/" target="_blank" rel="noopener">“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”</a></p>
<p>Stakeholders must be consulted in the process s of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.</p>
<p><strong>Key stakeholder groups</strong><strong> Cerved </strong><strong>engages with: </strong></p>
<p>To identify and prioritise material topics Cerved engaged with its stakeholders through the following channels:</p>
<table width="479">
<tbody>
<tr>
<td width="135"><strong>Stakeholder Group</strong></td>
<td width="344"><strong>               Method of engagement </strong></td>
</tr>
<tr>
<td width="135">Employees</td>
<td width="344">·      Bootcamp &amp; Team building</p>
<p>·      Employee satisfaction</p>
<p>·      Surveys</p>
<p>·      HR Hotline</p>
<p>·      Open innovation</td>
</tr>
<tr>
<td width="135">Customers</p>
<p>&nbsp;</p>
<p>&nbsp;</td>
<td width="344">·      Customer satisfaction</p>
<p>·      Customer Care</p>
<p>·      Product development workshops</p>
<p>·      Training workshops and webinars</p>
<p>·      Campaigns and events</td>
</tr>
<tr>
<td width="135">Institution &amp; organisations</p>
<p>&nbsp;</p>
<p>&nbsp;</td>
<td width="344">·      Opening dialogue channels</p>
<p>·      Explorations</p>
<p>·      Studies and papers</p>
<p>·      Events</p>
<p>·      Collaborations</td>
</tr>
<tr>
<td width="135">Community</td>
<td width="344">·      Workshops</p>
<p>·      Training</p>
<p>·      Career Lab</p>
<p>·      Sponsorships and donations</p>
<p>·      Cara Cerved ti Scrivo</td>
</tr>
<tr>
<td width="135">Financial community</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</td>
<td width="344">·      Shareholders’ meetings</p>
<p>·      Roadshows</p>
<p>·      Press releases</p>
<p>·      Mandatory disclosure</p>
<p>·      Conference calls</td>
</tr>
<tr>
<td width="135">Suppliers</td>
<td width="344">·      Knowledge transfer</p>
<p>·      Joint offers to the market</p>
<p>·      Awareness-raising</p>
<p>·      Questionnaires</p>
<p>·      ESG Screening</td>
</tr>
</tbody>
</table>
<p><strong>What actions were taken by</strong><strong> Cerved </strong><strong>to create economic value for its stakeholders</strong><strong>?</strong></p>
<p>In its 2021 Sustainability Report Cerved reports that it took the following actions for creating economic value for its stakeholders:</p>
<ul>
<li><strong>Creating economic value for employees</strong></li>
<li>In 2021, Cerved paid 179,165 thousand euros for personnel remuneration.</li>
</ul>
<ul>
<li><strong>Creating economic value for suppliers</strong></li>
<li>In 2021, Cerved paid 150,311 thousand euros to suppliers.</li>
</ul>
<ul>
<li><strong>Creating economic value for lenders and shareholders</strong></li>
<li>In 2021, Cerved paid 18,041 thousand euros to lenders and 2,553 thousand euros to shareholders.</li>
</ul>
<ul>
<li><strong>Creating economic value for the community</strong></li>
<li>In 2021, Cerved paid 471 thousand euros to the community.</li>
</ul>
<p><strong>Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed? </strong></p>
<p>The GRI Standard addressed in this case is: <a href="https://www.globalreporting.org/standards/media/1039/gri-201-economic-performance-2016.pdf" target="_blank" rel="noopener">Disclosure 201-1 Direct economic value generated and distributed</a></p>
<p><strong>Disclosure 201-1 </strong>Direct economic value generated and distributed corresponds to:</p>
<ul>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 8</a>: Decent Work and Economic Growth</li>
<li><strong>Targets: </strong>8.1, 8.2</li>
<li><a href="https://www.globalreporting.org/standards/resource-download-center/sdg-compass-annex-linking-the-sdgs-and-gri-standards/" target="_blank" rel="noopener">Sustainable Development Goal (SDG) 9</a>: Industry, Innovation and Infrastructure</li>
<li><strong>Targets: </strong>9.1, 9.4, 9.5</li>
</ul>
<p>&nbsp;</p>
<p><strong>78% of the world’s 250 largest companies report in accordance with the GRI Standards</strong></p>
<p>SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.</p>
<p>Research by well-recognised institutions is clearly proving that <a href="https://sustaincase.com/articles-research/" target="_blank" rel="noopener noreferrer">responsible companies can look to the future with optimism</a>.</p>
<p><span style="font-size: 18pt;"><b>7 GRI sustainability disclosures get you started</b></span></p>
<p><b>Any size business can start taking sustainability action</b></p>
<p><span style="font-weight: 400;">GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Exclusive</span> <span style="font-weight: 400;">FBRH template to begin reporting from day one</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Identify your most important impacts on the Environment, Economy and People</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. </span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Benchmarking methodology to set you on a path of continuous improvement</span></li>
</ul>
<p><a href="https://fbrh.co.uk/en/gri-sustainability-courses" target="_blank" rel="noopener"><span style="font-weight: 400;">See upcoming training dates.</span></a><br />
References:</p>
<p>This case study is based on published information by Cerved, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://company.cerved.com/sites/company.cerved.dev/files/4360_CERVED%20ITALIA%20SOSTENIBILITA%202021%20INGL%20WEB_compressed.pdf" target="_blank" rel="noopener">https://company.cerved.com/sites/company.cerved.dev/files/4360_CERVED%20ITALIA%20SOSTENIBILITA%202021%20INGL%20WEB_compressed.pdf</a></p>
<p>Note to Cerved: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-cerved-creates-economic-value-for-its-stakeholders/">Case study: How Cerved creates economic value for its stakeholders</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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