What are the material issues the company has identified? 

In its 2022 Sustainability Report Cleanaway identified a range of material issues, such as environmental impact & compliance, greenhouse gas emissions & energy, workplace safety, health & wellbeing, community impact management. Among these, creating economic value for its stakeholders stands out as a key material issue for Cleanaway.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Cleanaway engages with:

To identify and prioritise material topics Cleanaway engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Quarterly magazine ·      Updates on intranet ·      Text message alerts ·      Regular town halls ·      Toolbox talks and other site-level meetings ·      Annual employee engagement survey
Suppliers	·      Regular and direct communication to ensure reliable, compliant supply of goods and services
Communities	·      Community Reference Groups (CRG) ·      Open days at facilities ·      Local events ·      Website and social media channels
Customers	·      Direct account management, including regular in-person meetings, waste audits and training sessions ·      Platinum Service Centre ·      Inside Sales account team ·      Direct mail communications, including a monthly e-newsletter ·      Customer experience surveys
Business partners	·      Regular meetings
Governments and regulators	·      Formal channels to engage directly with governments and regulators ·      Industry associations
Capital providers	·      AGM ·      Analyst and investor briefings and meetings ·      Investor days ·      Site visits ·      Roadshows ·      Conference presentations ·      News summaries ·      Investor Hub

What actions were taken by Cleanaway to create economic value for its stakeholders?

In its 2022 Sustainability Report Cleanaway reports that it took the following actions for creating economic value for its stakeholders:

• Creating economic value for employees
• In FY22, Cleanaway paid $M 820.5 for employee wages and benefits.

• Creating economic value for providers of capital
• In FY22, Cleanaway paid $M 137.4 to providers of capital.

• Creating economic value for the government
• In FY22, Cleanaway paid $M 798.1 to the government.

• Creating economic value for communities

• In FY22, Cleanaway spent $M 0.5 in community investments.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 201-1 Direct economic value generated and distributed

Disclosure 201-1 Direct economic value generated and distributed corresponds to:

• Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
• Targets: 8.1, 8.2
• Sustainable Development Goal (SDG) 9: Industry, Innovation and Infrastructure
• Targets: 9.1, 9.4, 9.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

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References:

This case study is based on published information by Cleanaway, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://cleanaway2stor.blob.core.windows.net/cleanaway2-blob-container/2022/09/Cleanaway-FY22-Sustainability-Report.pdf

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