What are the material issues the company has identified?

In its 2019 Sustainability Report B.Grimm Power identified a range of material issues, such as business growth, power generation efficiency, waste management, climate resilience and greenhouse gas management. Among these, promoting ethical business conduct stands out as a key material issue for B.Grimm Power.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups B.Grimm Power engages with:

To identify and prioritise material topics B.Grimm Power engaged with its stakeholders through the following channels: 

Stakeholder Group	Method of engagement
Shareholders and Investors	·      Shareholders’ meetings arrangement ·      Company’s operating results disclosure ·      Analyst meetings arrangement ·      Public Exposure and Road Show ·      Opportunity Day ·      Company visits arrangement ·      Investor Relations Contact Channel ·      Dissemination of information on the website ·      Surveys
Regulatory and government agencies	·      Meetings with relevant regulatory and government agencies on a regular basis ·      Participation in activities of regulatory and government agencies and relevant on a regular basis ·      Company visits ·      Joint activities to communicate and exchange opinions, and maintain good relationships ·      Occasional meetings
Employees	·      Communication of policy and news through meetings, activities and electronic media ·      Internal communication such as emails, announcements, messages/public relations photos ·      Meetings between executives and employees and occasional meetings ·      Performance appraisal ·      Employee engagement survey ·      Whistleblowing and grievances channel
Customers	·      Visits and meetings ·      Company visits ·      Customer satisfaction survey ·      Participation in activities with customers ·      Call Centre and SMS to customers ·      Customer complaints Channels
Business partners and suppliers	·      Business negotiation and information exchange and business advice ·      Mutual discussions meetings ·      Company visits ·      Cooperation and collaboration ·      Supplier selection and product and service procurement ·      Evaluation of product and service quality ·      Whistleblowing and grievance channel ·      Occasional visits
Creditors	·      Meetings and information exchange ·      Company operating results disclosure ·      Company visits ·      Occasional meetings
Community and Society	·      Socioeconomic survey and Public Opinions ·      Meetings with communities and government agencies ·      Organisation of social development activities ·      Company visits ·      Field trips to meet and talk with villagers or community leaders ·      Annual survey on economic and social state and community opinions ·      Communication and public relations ·      Whistleblowing and grievance channel
Media	·      Press conference ·      Information disclosure through website and press release ·      Interviews with executives ·      Company visits ·      Media visits on different occasions such as media anniversary activity

What actions were taken by B.Grimm Power to promote ethical business conduct?

In its 2019 Sustainability Report B.Grimm Power reports that it took the following actions for promoting ethical business conduct:

• Implementing a Code of Conduct
• Grimm Power is committed to conducting its business in compliance with its Code of Conduct and uses its corporate culture of professionalism as a tool for driving employees at all levels to raise their awareness and compliance with the Code of Conduct. B.Grimm Power expects that all employees are honest, ethical, responsible, harmonious and creative, well-behaved and a good role model to foster truly qualified personnel while strictly complying with the Code of Conduct to maintain and add good value to the organisation and related stakeholders. In 2019, B.Grimm Power required employees to attend and pass 100% exams on the Code of Conduct, anti-corruption and whistleblowing via an e-Learning system, to enable employees to understand and comply with policies and procedures in order to develop and create value for the departments and the organisation.

• Combatting corruption
• Grimm Power has a strong intent and commitment to conducting its business in accordance with the principles of good corporate governance and strictly complying with the Code of Conduct and anti-corruption practices, as it believes that the implementation of such practice guidelines will be a crucial tool for its continuous success, thereby creating value and benefits to all stakeholders. B.Grimm Power recognises the importance of anti-corruption practices by fostering and encouraging employees of the company and its subsidiaries to enhance their awareness and core values of honesty, integrity, transparency, clarity, accountability, and take no actions constituting all types of fraud and corruption both directly and indirectly. B.Grimm Power has declared an intention to join the Thailand Private Sector Collective Action Coalition against Corruption (CAC) and has put in place an anti-corruption policy and related policies, risk assessment and corruption risk management, review of internal control system, communication, trainings, awareness raising for executives and employees at all levels in a continuous manner as well as regular monitoring and reporting of fraud and corruption prevention practices. Moreover, B.Grimm Power has studied and applied the United Nations Global Compact (UNGC)’s guidance on anti-corruption, environmental protection, labour standards and human rights to its operations in alignment with the organisational context as deemed appropriate.

• Establishing a whistleblowing and grievance policy and channels
• Grimm Power has established a whistleblowing and grievance policy along with whistleblowing and grievance channels, examination of wrongdoings and punishments, protection of rights of whistleblowers and concerned parties, report to relevant committees and determination of mechanism for monitoring and examining whistleblowing and grievances to ensure transparency, clarity and efficiency. The Whistleblowing unit, which is under the Corporate Sustainability Management Department, has duties to gather clues of wrongdoings, violations of the Code of Conduct, complaints/suggestions to be reported to the Corporate Governance Committee on a quarterly basis to consider and determine corrective measures for the prevention of wrongdoings and violations of rules, and other relevant regulations. B.Grimm Power encourages employees and stakeholders to take part in overseeing operations in accordance with relevant laws, rules, regulations and the Code of Conduct.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-1 Operations assessed for risks related to corruption

2) Disclosure 205-2 Communication and training about anti-corruption policies and procedures

3) Disclosure 205-3 Confirmed incidents of corruption and actions taken

 

Disclosure 205-1 Operations assessed for risks related to corruption corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-3 Confirmed incidents of corruption and actions taken corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by B.Grimm Power, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to B.Grimm Power: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Parex identified a range of material issues, such as economic performance, community investment, health and safety, greenhouse gas emissions, human rights. Among these, promoting ethical business conduct stands out as a key material issue for Parex.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Parex engages with:

Stakeholder Group

Community

Contractors and suppliers

Authorities

Civil society

Employees

Customers

Partners

Investors

Shareholders

Media

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Parex engaged with its stakeholders through surveys and interviews of stakeholder groups’ representatives.

What actions were taken by Parex to promote ethical business conduct?

In its 2019 Sustainability Report Parex reports that it took the following actions for promoting ethical business conduct:

• Implementing a Code of Conduct and Ethics
• In its Code of Conduct and Ethics Parex sets the values, general principles and corporate guidelines to ensure honest, upright and responsible behaviours by its employees and all of those who are part of its value chain. The Code of Conduct and Ethics addresses key issues such as conflict of interest, confidentiality, protection of personal information, entertainment, gifts and favours, bribery and anti-corruption, compliance with laws, norms and regulations.

• Applying a Complaint Policy
• Parex has a Complaint Policy (Whistleblower) to ensure the effective management of reports, complaints and concerns regarding compliance with the Code of Conduct and Ethics, internal controls, auditing and accounting of the company. This policy also manages the possible violation of the Disclosure Policy, Confidentiality, Privileged Information & Policy of the Blackout Period and Procedures, the Environment Policy, Health and Safety, the Anti-Bribery and Anti-Corruption Policy, or any law or regulation of the jurisdiction where Parex Complaints can be made anonymously, if the reporter so prefers.

• Combating money laundering
• Parex has a System for the Self-Monitoring and Risk Management of Money Laundering and Financing of Terrorism and a Financing of the Propagation of Weapons of Mass Destruction Manual (ML/FT), which has been distributed to all employees. This manual conforms to international standards and complies with the regulations of the Superintendence of Companies in Colombia, where Parex develops 100% of its operations. In 2019, virtual training in ML/TF prevention was provided to 285 people, among which were direct and temporary employees of the different areas in Parex. During the year Parex used a compliance tool to perform queries on ML/TF lists. The number of user queries increased by 44% between 2018 and 2019 as new areas of monitoring were included and counterpart creation and update processes were increased. The results of the audits, auditor due diligence of third parties, as well as monitoring of PEP (Politically Exposed Persons) and cash operations, are presented quarterly to Parex’ Risk Committee.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-1 Operations assessed for risks related to corruption

2) Disclosure 205-2 Communication and training about anti-corruption policies and procedures

3) Disclosure 205-3 Confirmed incidents of corruption and actions taken

 

Disclosure 205-1 Operations assessed for risks related to corruption corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-3 Confirmed incidents of corruption and actions taken corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Parex, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Parex: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2020 Corporate Social Responsibility Report KDHC identified a range of material issues, such as increasing the use of efficient energy, reducing work-related accidents and disasters, contributing to local job creation and increase in income, reducing energy consumption. Among these, promoting ethical business conduct stands out as a key material issue for KDHC.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups KDHC engages with:

To identify and prioritise material topics KDHC engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
•Employee •Labour Union	·      Labour-Management Workshop ·      Labour-Management Council ·      Internal Forum ·      Employee Workshop ·      Newsletter ·      In-house Broadcast ·      Innovation Talk
•Public/Shareholders/Investors •Government/Local Government/ National Assembly •Industry-Academy/Research Institutes	·      CES Research Association ·      Policy Debate Group ·      Government Working Group ·      General Meeting of Shareholder ·      IR/Public Disclosure ·      Innovation Network
•Power Plants •Suppliers •Subsidiaries	·      Supplier Seminar ·      SME Council ·      e-Contract System ·      Joint Project ·      Technology Exchange ·      Subsidiary Seminar
•Customers/Local Community •Korea Power Exchange	·      CS Management Committee ·      Homepage ·      Customer Satisfaction Survey ·      Local Council ·      Press Release ·      Public Service Design Group ·      Public Safety Inspection Group

What actions were taken by KDHC to promote ethical business conduct?

In its 2020 Corporate Social Responsibility Report KDHC reports that it took the following actions for promoting ethical business conduct:

• Promoting integrity
• KDHC introduced the Integrity Governance to each branch office under the direction of the Integrity Audit Office in 2013, in order to promote an integrity culture. In line with this commitment, KDHC mandated the operation of the Integrity Governance and implemented an “Integrity Certification System” to support engagement and various integrity practices in 2019. Integrity Governance is a council body organised to promote the culture and campaigns of distributing promotional materials related to the policies and prevent corrupt practices. It is mainly divided into Integrity Cluster and Integrity Friends. While the Integrity Cluster is led by collaboration between local governments and other public institutions, the Integrity Friends are implemented through collaboration among stakeholders, including customers and contract parties, to promote the culture of integrity. In the future, KDHC will continue to increase the engagement of external stakeholders and implement effective policies to spread the culture by reflecting feedback through the Anti-corruption Practice Group.

• Providing training
• KDHC continues to strengthen its training programmes on ethics and integrity in line with the nature of individual jobs and responsibilities, from executive officers to new employees. While carrying out training for executive officers to establish ethical leadership, employees working in the field with a high risk of corruptive practice such as budget, HR, finance, contracts, or those who are directly interacting with suppliers are subject to specialised training. KDHC also provided personalised ethics training programmes by life cycle for new employees and executives, deputy managers, and new assistant managers. The number of employees who participated in the training programme increased by 200% from 406 in 2018 to 815 in 2019.

• Promoting fair competition
• KDHC promotes fair competition by improving contract systems. By enhancing the method of determining the existing preliminary price base amount, KDHC prevented a low-price bid, and as of the end of December 2019, managed to increase the contract price by KRW 10.2 billion. KDHC also mandated the use of an electronic payment system when requesting and receiving payments from suppliers, and as a result, the direct payment to second-tier suppliers was improved, which led to securing cash flow of SMEs and stable operation. In addition, KDHC increased the points for CSR for suppliers, limited participation in bidding in case of violating the working conditions implementation plan, and created extra points for job creation as part of its efforts to promote fair competition. Meanwhile, KDHC proactively established a system based on fair contracts, such as improving unfair process conditions for heat transfer and pre-self-inspection on unfair contracts, in order to protect the rights of suppliers and create a win-win ecosystem.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-1 Operations assessed for risks related to corruption

2) Disclosure 205-2 Communication and training about anti-corruption policies and procedures

 

 Disclosure 205-1 Operations assessed for risks related to corruption corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by KDHC, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to KDHC: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report IPG identified a range of material issues, such as product design and innovation, employee retention, product safety, human rights and employment standards, data security. Among these, promoting ethical business conduct stands out as a key material issue for IPG.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups IPG engages with:

To identify and prioritise material topics IPG engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Charitable organisations	·      Financial support ·      Employee volunteering ·      Donation of time and products
Communities	·      Open houses ·      Sponsorship of local events ·      Participation in local chambers of commerce
Consumers	·      Product labelling ·      Social media ·      Website contact form
Distribution or retail customers	·      Sales processes for product ·      Supply around the bundle and the market ·      Marketing support ·      Training support ·      End user trials/New product trials ·      Trade show booth presence ·      Customer appreciation events at trade shows ·      Social media
Employees	·      Newsletters ·      Quarterly videos ·      Variety of social media ·      Employee training ·      Town halls ·      Employee engagement activities ·      Surveys ·      Union interactions
Government and regulators	·      Regulatory filings ·      Public reporting ·      Product labelling
Industry organisations and other NGOs	·      Participation at trade shows and conferences ·      Membership and leadership positions ·      Participation at local, regional and national events
Shareholders and the IPG investor community	·      Annual Report and Annual Sustainability report ·      Annual shareholders meeting ·      Investor meetings ·      Road show events ·      Press releases
Vendors – other	·      Contracts ·      Routine business communication
Vendors – raw material suppliers	·      Monthly/Quarterly meetings ·      Annual business reviews ·      Routine business communication ·      Senior management meetings ·      Collaborative R&D training ·      Joint development ·      Negotiation

What actions were taken by IPG to promote ethical business conduct?

In its 2019 Sustainability Report IPG reports that it took the following actions for promoting ethical business conduct:

• Implementing a Code of Conduct
• IPG’s Code of Conduct provides an overview of its commitment to doing business the right way and sets out basic guiding principles that apply to all governance body members, workers, business partners and other stakeholders, regardless of location or nationality. IPG holds periodic information and training sessions for all directors, management personnel and employees to promote compliance with laws and regulations, as well as IPG’s policies and procedures. The Code of Conduct requires compliance with laws, regulations, and IPG’s policies and procedures. These policies and procedures include: Anti-bribery and Foreign Corrupt Practices Act Policy, Insider Trading Policy, Whistleblower Policy, Diversity Statement and a No Harassment Policy. The Code of Conduct also addresses expectations of behavioural norms related to conflicts of interest, confidentiality and fair competition, discrimination and harassment, record-keeping, confidential information and protection, proper use of corporation assets and the responsibility of each employee for maintaining a safe and healthy workplace. Human Resources Managers at each location provide all new employees with either a written or electronic version of the Code of Conduct. Where necessary, a translated version of the Code of Conduct is provided; the Code of Conduct is currently available in four languages. Salaried employees complete an online training module. The Senior Vice President of Human Resources is responsible for efforts to communicate and train all governance body members, workers, business partners and other stakeholders regarding the Code of Conduct. Employees are encouraged to talk to supervisors, managers, human resources, the legal department, or other appropriate personnel about observed illegal or unethical behavior, and when in doubt about the best course of action in a situation. It is the policy of IPG not to allow retaliation for reports of misconduct by others made in good faith by employees. IPG expects employees to cooperate in internal investigations of potential misconduct and maintains a Business Conduct and Ethics Hotline, while its Whistleblower Policy protects those who use it from retaliation for any good faith report.

• Fighting corruption
• Bribes, kickbacks and other illegal payments to or from any individual with whom IPG conducts business are strictly prohibited. All governance body members, workers, business partners and other stakeholders receive communication about anti-corruption via the Code of Conduct which includes basic information and encourages all to review the Anti-Bribery and Foreign Corrupt Practices Act Policy. IPG has completed an assessment of all its operations and has a third party assessing vendor compliance, and reports significant risks and/or breaches to the Audit Committee.

• Combating anti-competitive behaviour
• IPG did not have any legal actions pending or completed during the reporting period related to anti-competitive behaviour and violations. Management and other employees throughout the company received training by an outside legal counsel to educate them on the laws concerning anti-competitive behaviour to ensure compliance with all anti-competitive laws and regulations. IPG’s Code of Conduct further emphasises the importance of compliance with these requirements. Furthermore, IPG has not identified any material non-compliance with laws or regulations in the social and economic areas.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-1 Operations assessed for risks related to corruption

2) Disclosure 205-2 Communication and training about anti-corruption policies and procedures

3) Disclosure 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

4) Disclosure 419-1 Non-compliance with laws and regulations in the social and economic area

 

Disclosure 205-1 Operations assessed for risks related to corruption corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.3

Disclosure 419-1 Non-compliance with laws and regulations in the social and economic area corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.3

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by IPG, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to IPG: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Biesse Group identified a range of material issues, such as economic performance, employee health and safety, reliability, safety and constant innovation of products and services, customer relationship and customer satisfaction. Among these, promoting ethical business conduct stands out as a key material issue for Biesse Group.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Biesse Group engages with: 

Stakeholder Group	Method of engagement
Trade associations	·      Meetings ·      Focus groups ·      Round tables
Shareholders and investors	·      General meetings of shareholders ·      Channels of dialogue used by the Group’s Investor Relations Officer ·      Company visits
Customers	·      Events / ·      Direct customer assistance channels (Biesse Service and Biesse Parts) ·      Company and manufacturing site (showroom) visits ·      Invitations to institutional events ·      Participation at trade fairs and organisation of demonstration events
Financial community	·      Participation at events, conventions and conferences ·      Round tables
Employees and their families	·      Open day for employees and their families ·      Channels for the collection of reports of violations of Group regulations ·      Transparent corporate communication (Corporate intranet) ·      Round table discussions with unions
Suppliers and Trade partners	·      Specific meetings ·      Round tables
Sector-specific media and magazines	·      Interviews ·      Corporate presentations ·      Corporate events and trade fairs ·      Press conferences or workshops
Trade fair organisers	·      Participation at trade fairs ·      Interviews and contacts
PA, government entities and control bodies	·      Institutional round tables ·      Formal communications
Trade unions	·      Periodic meetings ·      Round tables
Locality, local communities and NGOs	·      Initiatives to engage with local communities ·      Dialogue with non-profit organisations for the payment of donations, contributions and sponsorships for sport and culture
Universities and research centres	·      Workgroups and workshops with university students ·      Corporate presentations ·      Career days at partner universities ·      Partnerships with key universities and schools in Italy and abroad

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Biesse Group engaged with its stakeholders through a survey.

What actions were taken by Biesse Group to promote ethical business conduct?

In its 2019 Sustainability Report Biesse Group reports that it took the following actions for promoting ethical business conduct:

• Implementing a Code of Conduct
• All Biesse Group’s business activities are conducted in line with the Group’s Code of Conduct, in order to ensure full compliance with regulations in force at local, national and international level. The Code of Conduct is the official document that sets out the ethical and behavioural values, commitments and responsibilities to be complied with in the conduct of business affairs by Group companies. Moreover, it governs the body of rights, duties and responsibilities that Biesse expressly assumes in dealings with parties with which it interacts in the conduct of its business activities. The Code of Conduct, together with other documents relating to business ethics and integrity, are available on the Group’s website.

• Combating corruption
• In order to promote and strengthen its commitment to counter corruption, Biesse Group has adopted an Anti-bribery Code of Conduct, which sets out the rules of conduct that all employees and other workers must observe in the conduct of business to ensure compliance with anti-corruption regulations in force. The Code, which has been distributed to all Group companies, has made it mandatory to apply the relevant principles and rules of conduct for the purpose of the reasonable prevention of active and passive and direct or indirect corruption offences involving Italian or foreign private or public persons. Specifically, the document sets out the rules of conduct to be observed in connection with various activities, such as:
  • Dealings with the public administration
  • Facilitation payments
  • Loans to political parties
  • Donations
  • Sponsorships
  • Gifts, presents, hospitality and entertainment
  • Dealings with third parties
• As a sign of their commitment to the fight against corruption, in addition to the Code, the Group companies have specific procedures that set out the rules of conduct to safeguard against the risk of public sector corruption associated with state funding, hygiene and safety at work and taxation. Furthermore, as a safeguard against the risk of private bribery, these companies are subject to periodic audit cycles.

• Respecting human rights
• Biesse Group recognises the intrinsic value and rights of every person and is committed to guaranteeing the dignity and professional and personal development of its employees and other workers in the conduct of activities carried out in the name of or on behalf of the Group. For this reason, Biesse Group constantly seeks to ensure safe, fair and non-discriminatory workplaces, in compliance with the relevant national and international regulatory framework, and inspired by the Universal Declaration of Human Rights proclaimed by the United Nations and by the fundamental International Labour Organization (ILO) conventions. In particular, Biesse Group rejects all forms of forced, compulsory or child labour and is committed to not establishing relationships with suppliers that directly or indirectly exploit and use child labour.

• Adopting an Antitrust Code
• Biesse Group has adopted an Antitrust Code to ensure compliance with legislation concerning competition and market protection in the various countries in which it operates. The document is a follow-up to the Code of Conduct and develops, in particular, the section relating to competitive practices, as well as providing guidelines on conduct and omissions that comply with or violate antitrust legislation. Biesse Group firmly believes in lively competition in the various business sectors in which it operates and its aim is to compete in a legitimate, loyal and ethical manner in full compliance with competition protection rules. The rules set out in the document are designed to contribute to correct competitive market dynamics, in order to strengthen competition and the economic efficiency of a free market.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-3 Confirmed incidents of corruption and actions taken

2) Disclosure 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

3) Disclosure 412-1 Operations that have been subject to human rights reviews or impact assessments

 

Disclosure 205-3 Confirmed incidents of corruption and actions taken corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.3

Disclosure 412-1 Operations that have been subject to human rights reviews or impact assessments does not correspond to any SDG.

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Biesse Group, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Biesse Group: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?  

In its 2019 Sustainability Report Petra identified a range of material issues, such as employee retention and development, environmental management, community development and engagement, climate change and energy usage. Among these, promoting ethical business conduct stands out as a key material issue for Petra.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Petra engages with:

To identify and prioritise material topics Petra engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees, contractors and trade unions	·      Workplace meetings and internal committees ·      Employee briefs, publications, notice boards and electronic channels ·      Whistleblowing hotline ·      Engagement with mine forums and trade union representation ·      Employee engagement with the Board, including annual site visits to the operations by the CEO and Director sessions with employees
Customers	·      Continuous communication with client base ·      Open door policy and high level of business transparency ·      Full certification of products ·      Site visits to operations ·      Industry advocacy via the DPA
Shareholders and bondholders	·      Regular briefings via public announcements, webcasts, presentations and social media ·      Regular direct engagement via meetings, conferences and site visits ·      Annual and sustainability reporting ·      Dedicated investor relations department
Local communities	·      Public participation processes and meetings ·      Community newsletters and local media partnerships on socio-economic projects ·      Establishing positive relationships through ongoing engagement with community structures
Host Governments, regulators and NGOs	·      Continuous consultation ·      Scheduled meetings ·      Membership of Minerals Council South Africa ·      Regulatory site visits and audits ·      Active involvement as member of Government-initiated forums and other consultative structures
Suppliers	·      Supplier induction process ·      Supplier days and events ·      Local Enterprise Development centres ·      Continuous liaison ·      Open door policy ·      Engagement on Company policy and required standards of practice

What actions were taken by Petra to promote ethical business conduct?

In its 2019 Sustainability Report Petra reports that it took the following actions for promoting ethical business conduct:

• Implementing a Code of Ethical Conduct
• Petra’s commitment to ethical behaviour is clearly set out in the Group’s Code of Ethical Conduct (“the Code”) and Petra expects all Directors, employees, contractors and suppliers to conduct themselves in accordance with this Code. Petra’s business ethics support the company’s corporate vision, mission and values and encourage and guide Petra to conduct its business professionally. The annual review of the Code was performed by the Board in November 2018. It was updated to incorporate references to the relevant provisions of the Criminal Finances Act 2017, and Petra’s general terms and conditions with suppliers, which now contain strengthened warranties regarding the avoidance of tax evasion, modern slavery, bribery and corruption, money laundering, child labour and advancement of human rights, including health and safety, and protection of the environment in accordance with United Nations Resolutions and corresponding national laws. Petra retains the right to disassociate itself from any entities that are in violation of these important principles. During FY 2019, a successful ethics roadshow was taken to all operations to re-emphasise ethical awareness and behaviour throughout the company, including in relation to matters such as bribery, fraud, diamond theft, supplier practices, conflicts of interest and market abuse.

• Combating bribery
• Bribery is strictly prohibited by Petra, and includes offering, giving, requesting or receiving a payment/ something of value (even of nominal value) to improperly influence a decision or encourage a party to perform its job improperly. No facilitation payments were made in FY 2019. Petra has a Group Anti-Bribery Policy which is made public on both the intranet and website, and which is implemented through a training and communication plan. All Petra employees, contractors and suppliers are informed as part of the induction procedure about this important corporate policy. During FY 2019, training on anti-bribery was conducted across the operations as part of the ethics roadshow. This was aimed at increasing awareness around bribery and encouraging the reporting of any instances of bribery or corruption. The Policy is reviewed on an annual basis by the Board and no updates were required in FY 2019. The Audit and Risk Committee receives a quarterly security intelligence report, detailing any investigations of bribery. This report provides details of incidents and actions taken (including fines and penalties). In FY 2019, appropriate action was taken for all investigated incidents. The current system is working well in terms of keeping the Board updated on this important aspect of governance.

• Implementing a whistleblowing procedure
• Petra has a whistleblowing procedure that provides all Petra employees, contractors and suppliers, as well as any member of the public, with the opportunity to independently and anonymously report conduct that is in contravention of the Code of Ethical Conduct or the Anti-Bribery Policy. In order to uphold its independence, this whistleblowing service is outsourced to a service provider. It is also provided in all local languages in the countries in which Petra operates as well as a number of international languages. Employees are briefed on whistleblowing, with hotline information being accessible on Petra’s website and intranet. All ‘tip-offs’ received, i.e. via telephone, fax, email, post or the website, will be directed to the service provider’s central facility for further investigation and feedback, where required. The identities of those reporting certain conduct as well as the contents of the tip-offs received are kept strictly confidential and protected according to applicable local and international laws. The service is monitored by the Audit & Risk Committee. In FY 2019, Petra received 27 reports involving alleged irregularities considered necessary to investigate. Of these reports, 20 were resolved and closed and seven remain under investigation.

• Respecting human rights
• Petra is fully committed to upholding the human rights of all of its stakeholders, as set out in the Group’s Human Rights Policy. The company therefore complies with and supports the UN Universal Declaration of Human Rights as well as all legislation pertaining to human rights in the countries where it operates. Petra similarly obtains warranties from its suppliers that they are not involved in any human rights abuses. Human rights are not considered to be a material risk to Petra’s business, given that its operations are located in stable, constitutional democracies and given the robust internal systems Petra has in place. Human rights issues are covered by internal operational policies and procedures, with the company’s Employment Equity Policy and its Disciplinary Code and procedures expressly forbidding any kind of discrimination. Should a human rights grievance occur, it is either managed through the operational grievance procedures or, where they are seen as substantive in nature, by the collective bargaining processes that are in place with recognised trade unions. In South Africa, human rights training (and in particular employee rights) is organised by Petra for union representatives through the Commission for Conciliation, Mediation and Arbitration (“CCMA”), which in turn disseminates its knowledge to its members. Petra has aligned its principles with the International Labour Organization Declaration on Fundamental Principles and Rights at Work. This means Petra has zero tolerance for child labour, forced labour or discrimination, and that it respects the right of its workers to form unions. There is no risk of child labour or forced labour taking place at any of Petra’s operations, due to its rigorous recruitment and pre-employment vetting process. Petra does not consider there to be a risk of slavery or human trafficking with regard to its operations or supply chain either, due to its due diligence processes with regard to its supply chain management.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-2 Communication and training about anti-corruption policies and procedures

2) Disclosure 408-1 Operations and suppliers at significant risk for incidents of child labor

3) Disclosure 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor

 

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 408-1 Operations and suppliers at significant risk for incidents of child labor corresponds to:

• Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
• Targets: 8.7
• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.2

Disclosure 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor corresponds to:

• Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
• Targets: 8.7

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Petra, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Petra: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report ACT identified a range of material issues, such as customer satisfaction, safety and security, labour rights and relations, operational efficiency and performance. Among these, promoting ethical business practices stands out as a key material issue for ACT.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups ACT engages with:

To identify and prioritise material topics ACT engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Customers (shipping lines, clearance and trucking companies, end-users and consignees)	·      Web-based communication system ·      Trade missions ·      Customer satisfaction surveys ·      Annual sustainability report ·      Website
Employees	·      Direct meetings ·      Intranet ·      Engagement workshops ·      Team buildings ·      Annual sustainability report ·      Website ·      ACT TV ·      Volunteering activities
Community (Local community, suppliers, Union)	·      Direct communication ·      Participation in events ·      Annual sustainability report ·      Website ·      CSR Committee and man hours
Shareholders (APM, ADC)	·      Sustainability report ·      Website
Government and Regulators (ASEZA, Customs)	·      Direct communication ·      Meetings ·      Annual sustainability report ·      Website
Media	·      Press Releases ·      Press conferences ·      ACT’s website ·      CSR activities ·      Tours inside the terminal ·      Invitation for the major events that ACT is launching ·      Keep in touch with the CEO on desk interview

What actions were taken by ACT to promote ethical business practices?

In its 2019 Sustainability Report ACT reports that it took the following actions for promoting ethical business practices:

• Promoting business ethics and compliance
• ACT’s Code of Conduct gives guidance and provides resources to make sure everyone working at ACT performs work with the highest standards of ethics. At ACT, business compliance is a top priority. Accordingly, in 2019, ACT participated in the annual Business Compliance Ambassadors (BCAs) workshop which focused on anti-corruption, foreign trade control, third party management and competition law. During this workshop ACT learned from its peers and shared experiences, drawing inspiration from international best practices. ACT was also among the official organisations supporting the 2019 International Fraud Awareness Week, contributing to minimise the risk of fraud by promoting anti-fraud awareness campaigns.

• Encouraging employees to raise concerns
• ACT’s internal anonymous whistleblowing system enables its employees to report any cases of suspected illegal activities, including but not limited to fraud, corruption, insider-trading, competition law breaches, foreign trade controls violations, deliberate breaches of security, harassment, and discrimination. Additionally, ACT has a “contact us” webpage for external stakeholders to submit concerns. The ACT customer service desk addresses the issues and sends a follow-up email to the person who shared their feedback. In 2019, 100% of the issues raised through the system were resolved.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 205-2 Communication and training about anti-corruption policies and procedures

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
 

References:

1) This case study is based on published information by ACT, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to ACT: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Australis Seafoods identified a range of material issues, such as product safety and quality, community relations, human rights, talent management, environmental footprint. Among these, promoting ethical business conduct stands out as a key material issue for Australis Seafoods.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Australis Seafoods engages with:

Stakeholder Group	Method of engagement
Collaborators and leaders of the organisation	·      Intranet ·      Wall diaries ·      Complaint Channel (CPM) ·      Information Screens ·      Communications Mail ·      Newsletters ·      Joint Hygiene and Safety Committees ·      Sustainability Report
Customers	·      Direct relationship with Commercial Management ·      Meetings in commercial offices ·      Participation in international fairs ·      Web page ·      Complaint Channel (CPM) ·      Social networks ·      LinkedIn ·      Corporate Memory ·      Sustainability Report
Consumers	·      Stores in Santiago, Puerto Varas and Puerto Natales ·      Social Networks (Instagram) ·      Cooking lessons
Suppliers	·      Meetings ·      Contract administration ·      Complaint Channel (CPM)
Communities	·      Community Links Programme ·      Puerto Natales Office and Store ·      Email box
Local authorities	·      Public Affairs Meetings ·      Visits to the company’s facilities
Sector Authorities	·      Operation Coordination ·      Public Affairs Plan ·      Visits to the company’s facilities
Non-governmental organisations (NGOs)	·      Meetings ·      Joint Development Programmes
Industrial associations	·      Global Salmon Initiative ·      SalmonChile ·      Magellan Salmon Farmers Association
Academy	·      Meetings
Media	·      Meetings ·      Activities and visits to the company’s facilities
Business Partners	·      Bice ·      Santander ·      Chile bank

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Australis Seafoods conducted stakeholder surveys.

What actions were taken by Australis Seafoods to promote ethical business conduct?

In its 2019 Sustainability Report Australis Seafoods reports that it took the following actions for promoting ethical business conduct:

• Implementing a Crime Prevention Model
• Through its Crime Prevention Model (CPM), Australis Seafoods manages and controls the activities that are exposed to the risks of committing criminal offenses, seeking to promote an organisational culture of business integrity. During the year 2019, Australis Seafoods was focused on the dissemination and implementation of its CPM and the tools to channel possible complaints.

• Launching a complaint channel
• This tool is available on Australis Seafoods’ corporate website and intranet and allows all the company’s employees, anonymously or under strict reservation of their identity, to report any fact in order to be investigated. There is a detailed protocol on how these situations should be handled and it is based on the principles of legality, reservation and respect.

• Establishing an Ethics Committee
• Australis Seafoods has an Ethics Committee composed of the Chairman of the Board of Australis Seafoods S.A. (Jie Tang), the Administration & Finance Manager (Moisés Saravia) and the Corporate Affairs & Human Resources Manager (Josefina Moreno). The Ethics Committee’s main function is the investigation and resolution of complaints received through the complaints channel. The Head of Crime Prevention is the internal collaborator with direct dependence on the Board of Australis Seafoods S.A. and Subsidiaries, who will coordinate the activities to be developed once a complaint has been received. He/she is in charge of collecting preliminary records to see if it is appropriate to inform the Ethics Committee to proceed with the relevant research actions.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 205-2 Communication and training about anti-corruption policies and procedures

 Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Australis Seafoods, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Australis Seafoods: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report MPC identified a range of material issues, such as diversity and inclusion, water use and conservation, cybersecurity, spill prevention, workforce safety, air quality and emissions. Among these, promoting compliance and ethical business conduct stands out as a key material issue for MPC.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups MPC engages with: 

To identify and prioritise material topics MPC engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Code of Business Conduct ·      Integrity Helpline ·      Employee satisfaction survey ·      Performance management ·      Safety meetings ·      CEO communications ·      Employee Network Groups ·      Wellness programmes
Business Partners	·      Procurement process ·      Stakeholder interviews ·      Contract negotiations ·      Core contractor programme ·      Project management
Customers	·      Global, regional and local industry events, forums and conferences ·      Proprietary company events and meetings ·      Partnerships and working groups to advance best practices
Communities	·      Websites, news media and social media ·      Community investment programmes ·      Community engagement ·      Employment ·      Landowner events ·      Focus groups ·      Community surveys ·      Tours ·      Community hotlines ·      Community Advisory Panels ·      Facilitation of community events ·      Sponsorship of charity fundraising events
Governments	·      Advocacy ·      Policy development ·      Industry and trade association representation ·      Regulatory compliance ·      Permit reviews ·      Regulatory audits ·      Leadership and collaboration on community investment projects ·      Legislator engagement days ·      Tours ·      Marathon Petroleum Corporation Employees Political Action Committee
Shareholders	·      Investor presentations and conferences ·      Analyst calls ·      Annual Shareholder Meeting ·      SEC filings

What actions were taken by MPC to promote compliance and ethical business conduct?

In its 2019 Sustainability Report MPC reports that it took the following actions for promoting compliance and ethical business conduct:

• Promoting legal compliance
• MPC is subject to laws and regulations covering all aspects of its operations. With respect to its employees, MPC complies with legal requirements governing safety, workers’ rights and minimum wage, and equal employment opportunity. MPC’s approach to environmental stewardship goes beyond compliance, with evolving laws and regulations to include implementation of proactive initiatives to safeguard the environment and the communities where MPC lives and works. MPC not only expects its employees to be knowledgeable about applicable legal requirements and act accordingly, but also selects contractors, suppliers and other business partners that demonstrate a similar commitment to legal and regulatory compliance.

• Implementing a Code of Business Conduct
• MPC’s Code of Business Conduct is framed by law, but most importantly it is based on the principle that MPC does the right thing. The Code defines expectations for ethical decision-making, accountability and responsibility for every employee at all levels of MPC, including those providing services to MPLX. MPC requires Code of Business Conduct training and a new hire questionnaire for all MPC employees at hire. MPC salaried employees are required to complete an annual Code of Business Conduct certification. This includes a questionnaire and provides the opportunity for employees to disclose issues that could present a violation of the Code. MPC’s business partners, including suppliers, consultants and contract workers, are expected to comply with the Code, as well as the law, and to support effective compliance programmes in their own organisations. In 2020, MPC also announced a Supplier Code of Conduct. MPC’s Code of Business Conduct includes the following key provisions:
  • Anti-Corruption and Bribery
  • Anti-Discrimination and Anti-Harassment
  • Anti-trust and Fair Competition
  • Conflicts of Interest
  • Insider Trading
  • Money Laundering

• Applying a Human Rights Policy
• MPC’s and MPLX’s Human Rights Policy represents MPC’s commitment to respect the human, cultural and legal rights of all individuals and communities. MPC promotes the goals and principles of the United Nations Declaration of Human Rights and meets the expectations of the Voluntary Principles on Security and Human Rights. MPC seeks to engage and inform its stakeholders and the communities where it operates and promotes the well-being of its employees by providing competitive compensation and benefits, maintaining safe and healthy work environments, respecting their freedom to associate and collectively bargain, and promoting diversity and inclusion. MPC prohibits harassment and discrimination and the use of coerced, forced and child labour.

• Implementing a Code of Ethics for Senior Financial Officers
• MPC’s President and CEO, CFO (chief financial officer), controller, treasurer and other leaders performing similar roles are subject to its Code of Ethics for Senior Financial Officers. This separate Code of Ethics affirms the principles of honesty, integrity and sound judgment expected of MPC’s senior executives with responsibility for preparation and certification of its financial statements. In responding to and reporting any alleged Code of Ethics violation, MPC’s Business Integrity and Compliance organisation has direct access to the Chairman, CEO, CFO, Vice President Audit, and the chair of the Audit Committee. MPC’s Whistleblowing as to Accounting Matters Policy specifically addresses complaints received by the company regarding accounting, internal accounting controls or auditing matters. This policy establishes procedures for the receipt, retention and treatment of allegations of unethical behaviour and provides for the confidential, anonymous submission of concerns regarding questionable accounting matters.

• Providing an anonymous Integrity Helpline
• MPC’s Integrity Helpline serves as a resource for its employees, contractors, vendors and customers to ask questions or raise allegations related to workplace behaviour or ethics. While MPC always encourages speaking with an immediate supervisor or other designated personnel, the Integrity Helpline provides the opportunity to speak on an anonymous basis. Every allegation received through the Integrity Helpline is investigated in a manner and to the extent appropriate based on the nature of the allegation, with the goal to resolve the matter within 90 days. Investigations may result in discipline where warranted, a change in policy or procedure, or a determination that an allegation of unlawful and/or unethical behaviour could not be substantiated. MPC maintains a firm no-retaliation policy and will never permit a good-faith submission to be a cause for disciplinary action. Integrity Helpline statistics are reported to the Audit Committee of MPC’s Board of Directors, with certain allegations escalated quickly. These include certain allegations regarding financial statements and reporting and allegations of Code violations by MPC’s directors or officers.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-1 Operations assessed for risks related to corruption

2) Disclosure 205-2 Communication and training about anti-corruption policies and procedures 

 

Disclosure 205-1 Operations assessed for risks related to corruption corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by MPC, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to MPC: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report ConocoPhillips identified a range of material issues, such as energy efficiency, community impacts, water sourcing, human rights, safety and health. Among these, promoting ethical business conduct stands out as a key material issue for ConocoPhillips.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups ConocoPhillips engages with:

Stakeholder Group	Method of engagement
Financial Sector	·      Investor presentations and conferences ·      Analyst calls ·      Annual Shareholder Meeting ·      SEC filings ·      Socially Responsible Investor meetings and conferences ·      Tours
Governments	·      Advocacy ·      Policy development ·      Industry and trade association representation ·      Regulatory compliance ·      Permit reviews ·      Regulatory audits ·      Regional development ·      Tours ·      Collaboration on community investment projects ·      Town halls ·      Multi-stakeholder initiatives
Communities	·      Websites, media and social media ·      Community investment programmes ·      Royalty relations ·      Community consultations ·      Local procurement ·      Employment ·      Landowner meetings ·      Town halls ·      Volunteering
Employees	·      Performance management ·      Training and development ·      Internal communications ·      Code of Conduct ·      Employee surveys ·      Participation on trade and industry association committees ·      Safety meetings ·      Ethics Helpline ·      Volunteering ·      Leadership town halls ·      Employee network groups ·      Talent Management Teams ·      Global wellness programmes ·      360-feedback tool
Suppliers	·      Bid process ·      Contract negotiations ·      Project management ·      Supplier forums ·      Annual performance reviews

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics ConocoPhillips engaged with its key stakeholders through meetings and discussions.

What actions were taken by ConocoPhillips to promote ethical business conduct?

In its 2019 Sustainability Report ConocoPhillips reports that it took the following actions for promoting ethical business conduct:

• Implementing a Code of Business Ethics and Conduct
• ConocoPhillips’ Code of Business Ethics and Conduct explains ConocoPhillips’ standards as well as its legal and ethical responsibilities and provides concrete guidance for expected behaviours. It covers a range of topics including business ethics, anti-trust, anti-corruption, gifts and entertainment, and political involvement. New employees receive training on the Code of Business Ethics and Conduct and all employees receive web-based training periodically. All employees are also required to read the code annually and confirm compliance. Employees who are most exposed to legal risks, like corruption, take part in web-based training and other targeted training. In addition to corruption training, ConocoPhillips also teaches employees how to deal with situations that may involve laws or regulations regarding political activities, antitrust, economic sanctions or export controls.

• Encouraging employees and contractors to raise concerns
• ConocoPhillips encourages employees and contractors to ask questions and seek guidance about ethical concerns and gives them tools to guide ethical decision-making so they can understand their responsibility to report actual or suspected misconduct. ConocoPhillips has several confidential reporting mechanisms, including speaking to a trusted manager, supervisor, human resource representative or a Global Compliance and Ethics representative. Additionally, there is an anonymous option. Any stakeholder, whether employee, contractor, shareholder or the general public may report an actual or suspected violation anonymously through ConocoPhillips’ 24-hour Ethics Helpline. The Ethics Helpline is hosted by a third party to ensure anonymity and is available worldwide via the web or phone in multiple languages. ConocoPhillips prohibits retaliation of any kind against employees for raising an ethical or legal concern. In 2019, Global Compliance and Ethics received questions, concerns and requests for advice from employees and stakeholders across ConocoPhillips’ ConocoPhillips investigated workplace conduct, conflicts of interest, financial and business integrity matters, misuse of company assets and other allegations. Depending on the scale and type of concern, issues were elevated to provide appropriate management oversight. Additionally, appropriate remedial and disciplinary action was taken when necessary. Senior management and the Audit and Finance Committee of the board are also provided regular updates on ConocoPhillips’ compliance and ethics programme, so they can ensure that the programme promotes ConocoPhillips’ SPIRIT values, addresses the compliance and ethics risks in its business and works effectively.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-1 Operations assessed for risks related to corruption

2) Disclosure 205-2 Communication and training about anti-corruption policies and procedures

 

Disclosure 205-1 Operations assessed for risks related to corruption corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5 

Disclosure 205-2 Communication and training about anti-corruption policies and procedures corresponds to:

• Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
• Targets: 16.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by ConocoPhillips, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to ConocoPhillips: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.