Getac Archives - SustainCase - Sustainability Magazine Insights on how you can protect the environment, maintain and increase the value of your company, through a structured CSR/Sustainability process with the use of the GRI Standards. Learn how Today's Best-Run Companies are achieving Economic, Social, and Environmental Success - and How You Can Too... Fri, 21 Apr 2023 05:54:22 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.3 Case study: How Getac creates economic value for its stakeholders https://sustaincase.com/case-study-how-getac-creates-economic-value-for-its-stakeholders/ Fri, 21 Apr 2023 05:51:55 +0000 https://sustaincase.com/?p=17683 With products sold in 80 countries worldwide and major clients located in the United States, the United Kingdom, Germany, France, Italy, Russia, China and India, Getac has been providing, since 1989, rugged computing solutions for demanding professionals in extreme environments. This case study is based on the 2020 Sustainability Report by Getac, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, […]

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]]> With products sold in 80 countries worldwide and major clients located in the United States, the United Kingdom, Germany, France, Italy, Russia, China and India, Getac has been providing, since 1989, rugged computing solutions for demanding professionals in extreme environments. Creating long-term value for all its stakeholders by ensuring that its business goals are achieved, is a top priority for Getac.  Tweet This!

This case study is based on the 2020 Sustainability Report by Getac, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

Getac embraces the mission of providing safe, top-value, and prosperity-promoting solutions, while generating sustainable value for every one of its stakeholders. In order to create economic value for its stakeholders Getac took action to:

  • create economic value for employees
  • create economic value for the government
  • create economic value for shareholders

What are the material issues the company has identified?

In its 2020 Sustainability Report Getac identified a range of material issues, such as child labour, environmental/social/economic compliance, information security and customer privacy, operational risk management. Among these, creating economic value for its stakeholders stands out as a key material issue for Getac.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Getac engages with: 

Stakeholder Group                Method of engagement
Employees

 

 ·      Performance appraisal

·      Internal announcement

·      Employee meeting

·      Labour management meeting/supervisor meeting/training

·      Employee consultation hotline

·      Education & Training
Customers/distributors ·      Customer service section on corporate website

·      Sales contract and Non-disclosure agreement

·      Telephone customer service hotline

·      Channel partner conference

·      Consumer service mailbox

·      ESG audit by third party
Suppliers ·      Supplier visit

·      Supplier procurement contract

·      Supplier audit

·      Supplier query mailbox

·      Supplier Conference
Shareholders ·      Shareholders’ meeting/ investor conference

·      Corporate website

·      Market observation post system

·      Investor query mailbox/ hotline
Government agencies ·      Official documents

·      Regulatory meetings and training

·      Seminars
Media ·      News releases

·      Press conferences

·      Spokesperson interviews

·      Posting of information on the corporate website

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Getac engaged with its stakeholders through a questionnaire survey.

What actions were taken by Getac to create economic value for its stakeholders?

In its 2020 Sustainability Report Getac reports that it took the following actions for creating economic value for its stakeholders:

  • Creating economic value for employees
  • In 2020, Getac paid NT$ 5,270,967 for employee salaries and NT$ 853,332 for benefits.
  • Creating economic value for the government
  • In 2020, Getac paid NT$ 572,147 in income tax expense.
  • Creating economic value for shareholders
  • In 2020, Getac paid NT$ 2,123,911 in cash dividends for shareholders.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 201-1 Direct economic value generated and distributed

Disclosure 201-1 Direct economic value generated and distributed corresponds to:

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

This case study is based on published information by Getac, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.getac.com/uploads/2022/02/2020-GetacCSR_Full-Report.pdf

Note to Getac: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Getac creates economic value for its stakeholders appeared first on SustainCase - Sustainability Magazine.

]]> Case study: How Getac promotes sustainability across its supply chain https://sustaincase.com/case-study-how-getac-promotes-sustainability-across-its-supply-chain/ Wed, 08 Jun 2022 06:08:32 +0000 https://ccprowebs.com/new-sustaincase.com/?p=13698 Since 1989, Getac has been providing rugged computing solutions for demanding professionals in extreme environments. Getac’s products are sold in 80 countries worldwide, with major clients located in the United States, the United Kingdom, Germany, France, Italy, Russia, China and India. In addition to implementing the Responsible Business Alliance (RBA) on sustainability issues, Getac also exerts its influence to require its supply chain to follow and work together to fulfill corporate social responsibility. This case study is based on the 2020 Sustainability Report by Getac, prepared in accordance with the GRI Standards, that can be found at this link. Through all […]

The post Case study: How Getac promotes sustainability across its supply chain appeared first on SustainCase - Sustainability Magazine.

]]> Since 1989, Getac has been providing rugged computing solutions for demanding professionals in extreme environments. Getac’s products are sold in 80 countries worldwide, with major clients located in the United States, the United Kingdom, Germany, France, Italy, Russia, China and India. In addition to implementing the Responsible Business Alliance (RBA) on sustainability issues, Getac also exerts its influence to require its supply chain to follow and work together to fulfill corporate social responsibility.

This case study is based on the 2020 Sustainability Report by Getac, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

While pursuing growth, Getac also actively promotes sustainability among its suppliers  Tweet This!, so as to meet the expectations of its stakeholders. In order to promote sustainability across its supply chain Getac took action to:

  • implement a contract management mechanism
  • conduct a global suppliers sustainability survey
  • invite suppliers to sign a CSR agreement

What are the material issues the company has identified?

In its 2020 Sustainability Report Getac identified a range of material issues, such as child labour, corporate governance and transparency of information, economic performance, operational risk management, environmental/social/economic compliance, information security and customer privacy. Among these, promoting sustainability across its supply chain stands out as a key material issue for Getac.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Getac engages with:

Stakeholder Group                Method of engagement
Employees

 

 ·      Performance appraisal

·      Internal announcement

·      Employee meeting

·      Labour management meeting/supervisor meeting/training

·      Employee consultation hotline

·      Education & Training
Customers/distributors ·      Customer service section on corporate website

·      Sales contract and Non-disclosure agreement

·      Telephone customer service hotline

·      Channel partner conference

·      Consumer service mailbox

·      ESG audit by third party
Suppliers ·      Supplier visit

·      Supplier procurement contract

·      Supplier audit

·      Supplier query mailbox

·      Supplier Conference
Shareholders ·      Shareholders’ meeting/ investor conference

·      Corporate website

·      Market observation post system

·      Investor query mailbox/ hotline
Government agencies ·      Official documents

·      Regulatory meetings and training

·      Seminars
Media ·      News releases

·      Press conferences

·      Spokesperson interviews

·      Posting of information on the corporate website

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Getac engaged with its stakeholders through a questionnaire survey.

What actions were taken by Getac to promote sustainability across its supply chain?

In its 2020 Sustainability Report Getac reports that it took the following actions for promoting sustainability across its supply chain:

  • Implementing a contract management mechanism
  • In addition to the traditional TQRDC (Technology, Quality, Responsiveness, Delivery, Cost) standards, Getac follows the RBA regulations on sustainability issues. Through its contract management mechanism, Getac includes sustainability-related issues, such as environmental protection, customer health and safety, anti-corruption, and intellectual property rights, in its standard purchase order (PO) and in its Master Purchase Agreement. Getac’s raw material suppliers must sign a statement stating their understanding of the terms and conditions of its standard PO, which states that the supplier must agree to statements and guarantees related to sustainability issues. Getac also asks suppliers to sign the Master Purchase Agreement, which requires suppliers and upstream suppliers to fulfill environmental responsibilities, respect labour rights, avoid the use of conflict minerals, engage in ethical management, and adopt sustainability practices. If suppliers violate any of the requirements, Getac reserves the right to terminate the contract and request for a penalty fine 10 times the amount of the damage and product orders.
  • Conducting a global suppliers sustainability survey
  • Getac adopts the Code of Conduct of the Responsible Business Alliance as the value base of supply chain management and provides further assistance in understanding the implementation status of supply chain partners. In 2020, Getac established the “Sustainability Zone” in Getac global Supplier Portal, and invited all Getac supplier partners to log in to reveal sustainable performance. A questionnaire survey was conducted based on the 603 raw material suppliers that had transactions in the previous year, and a total of 512 valid questionnaires were collected, a total of 85%. The survey results found that more than 40% of suppliers were verified by third-party organisations on CSR-related issues and passed the qualifications. More than 80% of suppliers provide more than one kind of internal employee education and training courses, including occupational safety, environmental protection and labour regulations, and more than 90% of suppliers use different methods such as internal or on-site audits to ensure that their supply chains jointly comply with corporate social responsibility.
  • Inviting suppliers to sign a CSR agreement
  • Getac hopes to work with suppliers to fulfill corporate social responsibility and implement the concept of “responsible consumption and production” in the United Nations sustainability goals, and invites suppliers to sign a CSR agreement, promising to fulfill corporate social responsibility, safeguard basic human rights, and promote environmental sustainability development. In 2020, 603 raw material suppliers that had transactions in the previous year were invited to sign and a total of 513 copies were received, which is about 85.07%.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 308-1 New suppliers that were screened using environmental criteria

2) Disclosure 308-2 Negative environmental impacts in the supply chain and actions taken

3) Disclosure 414-1 New suppliers that were screened using social criteria

4) Disclosure 414-2 Negative social impacts in the supply chain and actions taken

 

Disclosure 308-1 New suppliers that were screened using environmental criteria does not correspond to any SDG.

Disclosure 308-2 Negative environmental impacts in the supply chain and actions taken does not correspond to any SDG.

Disclosure 414-1 New suppliers that were screened using social criteria corresponds to:

Disclosure 414-2 Negative social impacts in the supply chain and actions taken corresponds to:

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

This case study is based on published information by Getac, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.getac.com/uploads/2022/02/2020-GetacCSR_Full-Report.pdf

Note to Getac: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Getac promotes sustainability across its supply chain appeared first on SustainCase - Sustainability Magazine.

]]> Case study: How Getac promotes product safety https://sustaincase.com/case-study-how-getac-promotes-product-safety/ Thu, 23 Apr 2020 17:07:35 +0000 https://ccprowebs.com/new-sustaincase.com/?p=10675 Getac provides rugged notebooks, tablet computers and hand-held devices as well as mechanical solutions of composite materials, die-casting light metal parts to world-class automotive parts suppliers and aerospace fasteners for aircraft engines and airframes in 80 countries worldwide, with major clients located in the United States, China, the United Kingdom, Germany, France, Italy, Russia, and India. – making sure all products comply with the product safety requirements of sales regions. This case study is based on the 2017 Corporate Sustainability Report by Getac published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all […]

The post Case study: How Getac promotes product safety appeared first on SustainCase - Sustainability Magazine.

]]> Getac provides rugged notebooks, tablet computers and hand-held devices as well as mechanical solutions of composite materials, die-casting light metal parts to world-class automotive parts suppliers and aerospace fasteners for aircraft engines and airframes in 80 countries worldwide, with major clients located in the United States, China, the United Kingdom, Germany, France, Italy, Russia, and India. Providing safe and healthy products and services, is a commitment and a responsibility Getac has towards its customers  Tweet This! – making sure all products comply with the product safety requirements of sales regions.

This case study is based on the 2017 Corporate Sustainability Report by Getac published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

Getac makes sure that every part of the product development process is strictly monitored, in order to ensure that all of its products not only satisfy international safety regulations and environmental policies, but also meet customer and user expectations. In order to promote product safety Getac took action to:

  • limit the use of hazardous substances
  • comply with international environmental and safety standards

What are the material issues the company has identified?

In its 2017 Corporate Sustainability Report Getac identified a range of material issues, such as corporate governance and transparency of information disclosure, economic performance, operational risk management, social/economic compliance, information security and customer privacy. Among these, promoting product safety stands out as a key material issue for Getac.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Getac engages with:

Stakeholder Group                Method of engagement
Employees

 

 ·      Performance appraisal

·      Internal announcement

·      Employee meeting

·      Labour management meeting/supervisor meeting/training

·      Employee consultation hotline
Customers/resellers ·      Customer service section on corporate website

·      Non-disclosure agreement

·      Telephone customer service hotline

·      Channel partner conference

·      Consumer service mailbox
Suppliers ·      Supplier visit

·      Supplier procurement contract

·      Supplier audit

·      Supplier query mailbox
Shareholder/investor

 

 ·      Shareholders’ meeting/ investor conference

·      Corporate website

·      Market observation post system

·      Investor query mailbox/ hotline
Government ·      Official documents

·      Regulatory meetings and training

·      Seminars

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Getac engaged with its stakeholders through a questionnaire survey, retrieving 184 questionnaires.

What actions were taken by Getac to promote product safety?

In its 2017 Corporate Sustainability Report Getac reports that it took the following actions for promoting product safety:

  • Limiting the use of hazardous substances
  • Since establishing a dedicated Green Product Team in early 2005, Getac has been promoting green designs and limited the use of toxic hazardous substances, as well as monitored the latest directions of green initiatives. In recent years, Getac has incorporated sustainability issues into its supply chain management indicators, requesting full compliance of its suppliers. Getac makes sure that the supply chain and manufacturing processes are in line with ethical and environmental standards at all times, in order to protect users’ safety and health. All of the products comply 100% with international environmental directives, including RoHS (Restriction of Hazardous Substances), REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals), and SVHC (Substance of Very High Concern). Getac has also installed an online green product management system and classified restricted substances into three categories:
    • Class A. There are currently 202 Class A substances, which are substances prohibited or restricted for use in existing products, materials of critical parts, or production processes.
    • Class B. Class B substances are prohibited or restricted for use in packaging materials.
    • Class C. Class C substances are prohibited or restricted for use in batteries or battery packs and must comply with the restrictions of the EU 2006/66/EC directives.
  • For new raw materials, a product inspection report must be provided within two years in order to make sure that the product does not contain any hazardous substances. A new report must be provided every two years, otherwise the system will suspend the use of the material and critical parts involved. Getac Kunshan, which specialises in the assembly of electronic products, MPT Kunshan and MPT Suzhou, which specialise in the production of plastic injection mechanical parts have incorporated the IECQ QC 080000 Hazardous Substance Process Management (HSPM) system for electrical and electronic components and products, and comply with international directives for environmental protection, including the REACH, SVHC, and RoHS, to prevent the use of materials, parts, or products containing hazardous substances which would otherwise impact the ecosystem. The quality assurance division inspects incoming materials from eligible suppliers and, in 2017, all incoming materials passed the inspection, and no hazardous substances were found. Additionally, 100% of the automotive parts produced and metal materials purchased in 2017 complied with the specifications of automobile customers, and were also in line with national environmental protection regulations and the EU Restriction of Hazardous Substances Directive (RoHS).
  • Complying with international environmental and safety standards
  • In 2017, all of Getac‘s products complied with international environmental regulations. As required by product environmental regulations adopted in the country of origin of the product, electronic products were certified by international safety standards, in compliance with regulations on product safety, radio frequency, electromagnetic compatibility (EMC), and other safety issues adopted in the country of origin (e.g., UL and FCC in the U.S., CE and RED in the EU, and BSMI in Taiwan). Getac‘s products and packages are also labelled with information on safety regulations, energy conservation, and environmental communication certification and, in 2017, there were no violations of product labelling regulations.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 416-1 Assessment of the health and safety impacts of product and service categories

2) Disclosure 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services

3) Disclosure 417-1 Requirements for product and service information and labeling

4) Disclosure 417-2 Incidents of non-compliance concerning product and service information and labeling

 

Disclosure 416-1 Assessment of the health and safety impacts of product and service categories does not correspond to any SDG.

Disclosure 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Compliance with laws and regulations

Disclosure 417-1 Requirements for product and service information and labeling corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Compliance with laws and regulations

Disclosure 417-2 Incidents of non-compliance concerning product and service information and labeling corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Compliance with laws and regulations

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

FBRH GRI Standards Certified & ISEP recognised Sustainability Course | Venue: London LSE

By registering for the next 2-day FBRH GRI Standards Certified & ISEP recognised course you will be taking the first step in gaining the many benefits of sustainability reporting.

 

References:

1) This case study is based on published information by Getac, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Getac: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Getac promotes product safety appeared first on SustainCase - Sustainability Magazine.

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