Kerry Properties Archives - SustainCase - Sustainability Magazine Insights on how you can protect the environment, maintain and increase the value of your company, through a structured CSR/Sustainability process with the use of the GRI Standards. Learn how Today's Best-Run Companies are achieving Economic, Social, and Environmental Success - and How You Can Too... Tue, 07 Mar 2023 07:12:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Case study: How Kerry Properties creates economic value for its stakeholders https://sustaincase.com/case-study-how-kerry-properties-creates-economic-value-for-its-stakeholders/ Mon, 23 Jan 2023 16:21:46 +0000 https://ccprowebs.com/new-sustaincase.com/case-study-how-boustead-projects-creates-economic-value-for-its-stakeholders-copy/ Kerry Properties Limited is a world-class property company with important investments in mainland China and Hong Kong, developing high-quality residential, commercial and mixed-use developments in prime locations. Kerry Properties values the relationships it has developed over its long history with staff, suppliers, partners, government agencies, and other key stakeholders, seeking to generate sustainable value for all. This case study is based on the 2020 Sustainability Report by Kerry Properties, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it […]

The post Case study: How Kerry Properties creates economic value for its stakeholders appeared first on SustainCase - Sustainability Magazine.

]]> Kerry Properties Limited is a world-class property company with important investments in mainland China and Hong Kong, developing high-quality residential, commercial and mixed-use developments in prime locations. Kerry Properties values the relationships it has developed over its long history with staff, suppliers, partners, government agencies, and other key stakeholders, seeking to generate sustainable value for all.

This case study is based on the 2020 Sustainability Report by Kerry Properties, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

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Abstract

As a developer of premium residential and mixed-use developments encompassing office towers, apartments, shopping malls and hotels in prime locations in Hong Kong and mainland China, creating value for its stakeholders is an important part of Kerry Properties’ philosophy  Tweet This!. In order to create economic value for its stakeholders Kerry Properties took action to:

  • create economic value for employees
  • create economic value for the government
  • create economic value for shareholders

What are the material issues the company has identified?  

In its 2020 Sustainability Report Kerry Properties identified a range of material issues, such as service and product quality, customer well-being, health and safety, energy efficiency and GHG emissions, waste management. Among these, creating economic value for its stakeholders stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group                Method of engagement
Investors and Shareholders

 

 

 ·      Annual/Special General Meetings

·      Annual and interim results announcements

·      Announcements and circulars

·      Annual and interim reports

·      Sustainability reports

·      Company websites

·      Investor visits/briefings

·      Response to investor surveys and benchmarking exercises

·      Press and analysts’ conferences

·      Roadshows and investors’ conferences
Customers and Tenants

 

 

 ·      Customer satisfaction surveys

·      Customer service hotlines

·      Community events

·      Club and membership activities

·      Social media and company websites

·      Corporate publications

·      Mobile applications for tenants
Government and Industry Associations ·      Regular meetings

·      Public consultation

·      Conferences, forums and seminars
Academia

 

 

 ·      Research studies

·      Student partnership programmes

·      Event venue sponsorships

·      Seminars
Media

 

 

 ·      Press conferences and releases

·      Media briefings

·      Feedback and response to enquiries
NGOs

 

 

 ·      Focus groups

·      Partnership programmes

·      Award schemes and charters

·      Sponsorships and donations

·      Conferences and seminars
Employees

 

 

 ·      Orientation and training sessions

·      Team building activities

·      Recreational and volunteering activities

·      Lunch with senior management

·      Communication enhancement via latest information technologies

·      Employee Innovation Committee and sustainability taskforces

·      Staff magazine “Art of Services”

·      Employee opinion surveys

·      Annual performance appraisal

·      Mobile Intranet and emails

·      Newsletters
Suppliers and Contractors

 

 ·      Surveys and meetings

·      Supplier enquiry hotline

·      Green Construction Site Award

·      Kerry Project — Community Caring Scheme

·      Safety briefings

·      Tendering and procurement processes
Local Communities

 

 

 ·      Public/community events

·      Community initiatives

·      Corporate volunteer team and employee volunteering activities

·      Company websites

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with its stakeholders through a questionnaire survey (3,097 invitations sent with 1,982 responses received), focus groups (9 focus groups with 53 participants) and in-depth interviews (11 interviews with 13 participants).

What actions were taken by Kerry Properties to create economic value for its stakeholders?

In its 2020 Sustainability Report Kerry Properties reports that it took the following actions for creating economic value for its stakeholders:

  • Creating economic value for employees
  • It is a non-negotiable tenet of Kerry Properties’ operations that all its people feel valued, making sure they are treated fairly, impartially and with dignity. Accordingly, in 2020, Kerry Properties paid HK$ 1,415 million for employee wages and benefits.
  • Creating economic value for the government
  • In 2020, Kerry Properties paid HK$ 3,241 million to the government (taxation).
  • Creating economic value for shareholders
  • In 2020, Kerry Properties’ dividend per share amounted to HK$ 1.35.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 201-1 Direct economic value generated and distributed

Disclosure 201-1 Direct economic value generated and distributed corresponds to:

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.kerryprops.com/srreport/2020/pdf/en/KPL_SR2020_EN.pdf

Note to Kerry Properties: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Kerry Properties creates economic value for its stakeholders appeared first on SustainCase - Sustainability Magazine.

]]> Case study: How Kerry Properties promotes sustainability across its supply chain https://sustaincase.com/case-study-how-kerry-properties-promotes-sustainability-across-its-supply-chain/ Mon, 18 Jul 2022 06:05:50 +0000 https://ccprowebs.com/new-sustaincase.com/?p=13871 Kerry Properties is a world-class property company with significant investments in mainland China and Hong Kong, focused on developing high-quality residential, commercial and mixed-use developments in prime locations. , also ensuring suppliers’ compliance with laws and regulations. This case study is based on the 2020 Sustainability Report by Kerry Properties, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and […]

The post Case study: How Kerry Properties promotes sustainability across its supply chain appeared first on SustainCase - Sustainability Magazine.

]]> Kerry Properties is a world-class property company with significant investments in mainland China and Hong Kong, focused on developing high-quality residential, commercial and mixed-use developments in prime locations. Kerry Properties cooperates with its suppliers and contractors to enhance their environmental and social performance  Tweet This!, also ensuring suppliers’ compliance with laws and regulations.

This case study is based on the 2020 Sustainability Report by Kerry Properties, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

Kerry Properties sees its procurement practices seriously, to make sure that its standards for sustainability not only apply to its internal practices but also extend to its suppliers and third parties it partners with, including architects, designers, consultants, service providers and contractors. In order to promote sustainability across its supply chain Kerry Properties took action to:

  • evaluate suppliers
  • promote sustainable procurement
  • engage suppliers

What are the material issues the company has identified?

In its 2020 Sustainability Report Kerry Properties identified a range of material issues, such as service and product quality, customer well-being, health and safety, energy efficiency and GHG emissions, water consumption and conservation. Among these, promoting sustainability across its supply chain stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group                Method of engagement
Investors and Shareholders

 

 

 ·      Annual/Special General Meetings

·      Annual and interim results announcements

·      Announcements and circulars

·      Annual and interim reports

·      Sustainability reports

·      Company websites

·      Investor visits/briefings

·      Response to investor surveys and benchmarking exercises

·      Press and analysts’ conferences

·      Roadshows and investors’ conferences
Customers and Tenants

 

 

 ·      Customer satisfaction surveys

·      Customer service hotlines

·      Community events

·      Club and membership activities

·      Social media and company websites

·      Corporate publications

·      Mobile applications for tenants
Government and Industry Associations ·      Regular meetings

·      Public consultation

·      Conferences, forums and seminars
Academia

 

 

 ·      Research studies

·      Student partnership programmes

·      Event venue sponsorships

·      Seminars
Media

 

 

 ·      Press conferences and releases

·      Media briefings

·      Feedback and response to enquiries
NGOs

 

 

 ·      Focus groups

·      Partnership programmes

·      Award schemes and charters

·      Sponsorships and donations

·      Conferences and seminars
Employees

 

 

 ·      Orientation and training sessions

·      Team building activities

·      Recreational and volunteering activities

·      Lunch with senior management

·      Communication enhancement via latest information technologies

·      Employee Innovation Committee and sustainability taskforces

·      Staff magazine “Art of Services”

·      Employee opinion surveys

·      Annual performance appraisal

·      Mobile Intranet and emails

·      Newsletters
Suppliers and Contractors

 

 ·      Surveys and meetings

·      Supplier enquiry hotline

·      Green Construction Site Award

·      Kerry Project — Community Caring Scheme

·      Safety briefings

·      Tendering and procurement processes
Local Communities

 

 

 ·      Public/community events

·      Community initiatives

·      Corporate volunteer team and employee volunteering activities

·      Company websites

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with its stakeholders through surveys (3,097 invitations sent with 1,982 responses received), focus groups (9 focus groups with 53 participants) and in-depth interviews (11 interviews with 13 participants).

What actions were taken by Kerry Properties to promote sustainability across its supply chain?

In its 2020 Sustainability Report Kerry Properties reports that it took the following actions for promoting sustainability across its supply chain:

  • Evaluating suppliers
  • Kerry Properties proactively encourages parties along its supply chain to follow ethical business practices. The “Vendor Code of Conduct”, which forbids forced labour, slave labour and child labour governs how Kerry Properties manages and monitors vendors, while its service provider evaluation helps Kerry Properties screen any third parties it onboards in carrying out its business. All building contractors, for example, are required to obtain ISO 14001 and ISO 45001 accreditations on Environmental Management System and Occupational Health and Safety Management System respectively.
  • Promoting sustainable procurement
  • Kerry Properties’ “Sustainable Procurement Policy” defines how it integrates sustainability principles into the procurement process. It serves to expand Kerry Properties’ standards for sustainability from its own operations to those of its supply chain partners. Kerry Properties has set high expectations for its partners such that the adverse environmental and social impacts of any products and services that it procures are minimised. Regarding environmental considerations in the procurement process for property management and property development, Kerry Properties’ “Green Procurement Manual” outlines requirements on environment-specific credentials of products that are used in its business activities. Requirements are intended to encourage the use of products that are, for example, recyclable and energy-efficient. Internal and external audits help validate Kerry Properties’ procurement practices enforcement against specifications in this manual. The specifications are reviewed and continuously improved according to updates made by industry standards. In 2020, Kerry Properties accomplished new goals it had set, including the launch of its “Sustainable Procurement Manual”. The “Sustainable Procurement Manual” was developed in line with ISO 20400:2017 Sustainable Procurement – Guidance and built upon Kerry Properties’ existing “Green Procurement Manual” to cover a broader scope of socio-economic considerations. Furthermore, Kerry Properties updated the specifications in the “Green Procurement Manual” for its property management and head office: the scope of items targeted was expanded from 50 to 60.
  • Engaging suppliers
  • Kerry Properties regularly engages with its partners to strengthen its relationship with them and the commitment to sustainability in its supply chain. Under its Kerry Project – Community Caring Scheme, Kerry Properties collaborates on events relating to various sustainability themes. For example, in partnership with a Hong Kong social enterprise, Kerry Properties hosted a total of eight workshops from October through December 2020 across four different property development teams to make dignity bibs for the elderly. More than 80 handmade bibs were donated to a local elderly care centre. The Green Construction Site Award was launched in 2013, with the aim of sharing environmental best practices through yearly, interactive activities centred around different themes. Kerry Properties adopts creative approaches, such as unconventional events, to stimulate awareness and spread its message in an engaging manner.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 308-1 New suppliers that were screened using environmental criteria

2) Disclosure 414-1 New suppliers that were screened using social criteria

 

Disclosure 308-1 New suppliers that were screened using environmental criteria does not correspond to any SDG.

Disclosure 414-1 New suppliers that were screened using social criteria corresponds to:

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.kerryprops.com/srreport/2020/pdf/en/KPL_SR2020_EN.pdf

Note to Kerry Properties: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Kerry Properties promotes sustainability across its supply chain appeared first on SustainCase - Sustainability Magazine.

]]> Case study: How Kerry Properties treats waste responsibly https://sustaincase.com/case-study-how-kerry-properties-treats-waste-responsibly/ Wed, 17 Feb 2021 06:58:59 +0000 https://ccprowebs.com/new-sustaincase.com/?p=12257 Kerry Properties is a world-class property company focused on developing high-quality residential and mixed-use developments encompassing office towers, apartments, shopping malls and hotels in prime locations. Kerry Properties understands its obligation towards the proper and effective management and reduction of the waste produced in the course of its operations and generated along its value chain, involving contractors, tenants, residents and customers. This case study is based on the 2019 Sustainability Report by Kerry Properties published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ […]

The post Case study: How Kerry Properties treats waste responsibly appeared first on SustainCase - Sustainability Magazine.

]]> Kerry Properties is a world-class property company focused on developing high-quality residential and mixed-use developments encompassing office towers, apartments, shopping malls and hotels in prime locations. Kerry Properties understands its obligation towards the proper and effective management and reduction of the waste produced in the course of its operations and generated along its value chain, involving contractors, tenants, residents and customers.

This case study is based on the 2019 Sustainability Report by Kerry Properties published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

Kerry Properties seeks to make sure proper waste disposal is carried out across its operations  Tweet This! according to local waste regulations by engaging its value chain partners, implementing waste management practices and providing clear guidance to employees and contractors. In order to treat waste responsibly Kerry Properties took action to:

  • recycle waste
  • provide employees with guidelines on waste management
  • drive behavioural change among tenants, residents and customers
  • monitor waste
  • prioritise food waste management
  • reduce plastic waste

What are the material issues the company has identified?

In its 2019 Sustainability Report Kerry Properties identified a range of material issues, such as business ethics and integrity, information privacy, customer health and safety, service and product quality, socioeconomic compliance. Among these, treating waste responsibly stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group                Method of engagement
Investors and Shareholders

 

 

 ·      Annual/Special General Meetings

·      Annual and interim results announcements

·      Announcements and circulars

·      Annual and interim reports

·      Sustainability reports

·      Company websites

·      Investor visits/briefings

·      Response to investor surveys and benchmarking exercises

·      Press and analysts’ conferences

·      Roadshows and investors’ conferences
Customers and Tenants

 

 

 ·      Customer satisfaction surveys

·      Customer service hotlines

·      Community events

·      Club and membership activities

·      Social media and company websites

·      Corporate magazines

·      Mobile applications for tenants
Government and Industry Associations ·      Regular meetings

·      Public consultation

·      Conference, forums and seminars
Academia

 

 

 ·      Research studies

·      Student partnership programmes

·      Event venue sponsorships

·      Seminars
Media

 

 

 ·      Press conferences and releases

·      Media briefings

·      Feedback and response to enquiries
Non-governmental Organisation Partners

 

 

 

 ·      Focus groups

·      Partnership programmes

·      Award schemes and charters

·      Sponsorships and donations

·      Conferences and seminars
Employees

 

 

 ·      Orientation and training sessions

·      Team building activities

·      Recreational and volunteering activities

·      Lunch with senior management

·      Communication enhancement via latest information technologies

·      Employee Innovation Committee and sustainability taskforces

·      Staff magazine “Art of Services”

·      Employee opinion surveys

·      Performance appraisal

·      Mobile Intranet and emails

·      Newsletters
Suppliers and Contractors

 

 ·      Surveys and meetings

·      Supplier enquiry hotline

·      Green Construction Site Award

·      Kerry Project — Community Caring Scheme

·      Safety briefings

·      Tendering and procurement processes
Local Communities

 

 

 ·      Public/community events

·      Community initiatives

·      Corporate volunteer team and employee volunteering activities

·      Company websites

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with over 700 stakeholders through face-to-face interviews, focus group workshops and a questionnaire survey.

What actions were taken by Kerry Properties to treat waste responsibly?

In its 2019 Sustainability Report Kerry Properties reports that it took the following actions for treating waste responsibly:

  • Recycling waste
  • Kerry Properties requires all contractors at construction sites to collect and sort waste properly and dispose of them according to local rules and regulations. It is also compulsory for them to track waste generation against the monthly recycling target set within Kerry Properties’ EMS (Environmental Management Systems). In 2019, Kerry Properties achieved and exceeded the target of 60% recycling rate of construction waste. Additionally, under the Enhanced Safety Performance and Environmental Protection Scheme, contractors are rewarded if more than 70% of C&D (construction and demolition) waste generated is recycled.
  • Providing employees with guidelines on waste management
  • In Hong Kong, Kerry Properties provides its employees with guidelines on waste management and reduction, to make sure that they understand the best practice. To prepare for the upcoming municipal solid waste charging scheme, Kerry Properties arranged training for property management staff. In China, Kerry Properties communicated the latest information and practices on waste sorting among employees and customers on social media platforms. In December 2019, Kerry Properties also held an EMS upcycling workshop in the head office though which it engaged its staff in sustainable waste management in a casual and practical way. For example, staff learned how to transform old jeans to stylish and practical denim bags.
  • Driving behavioural change among tenants, residents and customers
  • To drive behavioural change among tenants, residents and customers for promoting environmental protection, Kerry Properties provided relevant waste handling guidelines and organised a series of recycling campaigns, educational tours and workshops. In response to the introduction of mandatory garbage classification in Shanghai and Hangzhou, Kerry Properties introduced new waste management initiatives to Kerry Everbright City Phase III and Hangzhou Kerry Centre. Designated personnel were assigned with the responsibility of enforcing and monitoring the waste sorting and recycling. Tenants and customers were provided with clearly labelled containers and sorting guidance. To encourage waste reduction at the source, Kerry Properties also distributed reusable umbrella bags to tenants and residents as souvenirs during its green activities in Hong Kong. At Kerry Everbright City Phase III, Kerry Properties produced posters, notices and videos on waste sorting to raise awareness. Community activities, such as visiting tours, were also organised to promote best practices. At Hong Kong Kerry Centre, Kerry Properties held a 66-day “Bring Your Own Container” campaign to encourage customers to build a green habit. During the campaign, customers who brought their own takeaway containers could enjoy discounts at selected restaurants.
  • Monitoring waste
  • In 2019, Kerry Properties set up a smart waste monitoring system in five properties in Hong Kong. Waste and recyclable data were collected through cloud technology, enabling Kerry Properties to track waste generation more accurately and efficiently. At the same time, Kerry Properties organised educational activities on waste reduction and recycling.
  • Prioritising food waste management
  • Food waste has been one of Kerry Properties’ priorities in waste management. Selected properties in Hong Kong and China are equipped with food waste decomposers and, in 2019, food waste decomposers were installed in additional properties, for example, The Bloomsway, Mantin Heights, and Mont Rouge. Moving forward, Kerry Properties will explore the feasibility of introducing food waste decomposers to other managed properties. At MegaBox, Kerry Properties extended, since May 2019, the food waste collection and recycling programme to food and beverage tenants. Collected food waste was transported to O • PARK1, the first organic resources recovery centre in Hong Kong. Food waste is converted into biogas and compost, which are used for electricity generation and landscaping and agricultural purposes respectively.
  • Reducing plastic waste
  • To reduce plastic waste at the source, Kerry Properties introduced the “No Disposables” campaign to its managed properties in Hong Kong in 2019. Kerry Properties aims to ban disposable cutlery in all clubhouse activities through this campaign. Bottled water was also banned in all in-house staff engagement activities, meetings and large functions in Hong Kong. Instead, Kerry Properties provides water dispensers and water served with glasses whenever possible. To demonstrate its commitment to plastic management with its business partners, Kerry Properties also requires building contractors to ban plastic bottled water from all meetings at construction sites under “Kerry Project — Community Caring Scheme”. To promote recycling of plastic bottles, Kerry Properties installed smart plastic-bottle recycling machines at Kerry Everbright City Phase III, Shanghai Central Residences in Shanghai and MegaBox in Hong Kong. Kerry Properties offered monetary incentives for bottles returned, while plastic bottles collected will be used to produce new bottles.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Kerry Properties: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Kerry Properties treats waste responsibly appeared first on SustainCase - Sustainability Magazine.

]]> Case study: How Kerry Properties builds an inclusive and respectful workplace https://sustaincase.com/case-study-how-kerry-properties-builds-an-inclusive-and-respectful-workplace/ Mon, 28 Oct 2019 16:08:35 +0000 https://ccprowebs.com/new-sustaincase.com/?p=10151 Kerry Properties is a world-class property company with significant investments in Mainland China and Hong Kong, developing high-quality residential and mixed-use developments encompassing office towers, apartments, shopping malls and hotels in prime locations. To achieve this goal, a Workplace Quality Policy and other guidance documents provide clear guidelines and regulations on employees’ compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity, diversity, anti-discrimination and welfare. This case study is based on the 2018 Sustainability Report by Kerry Properties published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies […]

The post Case study: How Kerry Properties builds an inclusive and respectful workplace appeared first on SustainCase - Sustainability Magazine.

]]> Kerry Properties is a world-class property company with significant investments in Mainland China and Hong Kong, developing high-quality residential and mixed-use developments encompassing office towers, apartments, shopping malls and hotels in prime locations. Kerry Properties seeks to create an inclusive, caring and fair workplace.  Tweet This! To achieve this goal, a Workplace Quality Policy and other guidance documents provide clear guidelines and regulations on employees’ compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity, diversity, anti-discrimination and welfare.

This case study is based on the 2018 Sustainability Report by Kerry Properties published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

Kerry Properties endeavours to build an inclusive and respectful workplace, where fairness, equality and diversity are celebrated and every staff member enjoys equal opportunities. In order to build an inclusive and respectful workplace Kerry Properties took action to:

  • promote diversity and equal opportunity
  • enforce labour standards

What are the material issues the company has identified?

In its 2018 Sustainability Report Kerry Properties identified a range of material issues, such as customer information and privacy, prevention of bribery, extortion, fraud and money laundering, customer health and safety, fair and responsible marketing communication and information. Among these, building an inclusive and respectful workplace stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group                Method of engagement
Investors and Shareholders

 

 ·      Annual/Special General Meetings and Interim/Annual results announcements

·      Announcements and circulars

·      Annual and interim reports

·      Sustainability report

·      Company websites

·      Investor visits/briefings

·      Response to investor surveys and benchmarking exercises

·      Press and analysts’ conferences

·      Roadshows and investors’ conferences
Customers and Tenants

 

 

 ·      Customer satisfaction surveys

·      Customer service hotlines

·      Community events

·      Club and membership activities

·      Social media and company websites

·      Corporate magazines
Government and Industry Associations ·      Regular meetings

·      Public consultation

·      Conference, forums and seminars
Academia

 

 ·      Research studies

·      Student partnership programmes

·      Event venue sponsorships

·      Seminars
Media

 

 

 ·      Press conferences and releases

·      Media briefings

·      Feedback and response to enquiries
Non-governmental Organisation Partners

 

 

 ·      Focus groups

·      Partnership programmes

·      Award schemes and charters

·      Sponsorships and donations

·      Conferences and seminars
Employees

 

 ·      Orientation and training sessions

·      Team building activities

·      Recreational and volunteering activities

·      Lunch with senior management

·      Communication enhancement via latest information technologies

·      Employee Innovation Committee

·      Staff magazine “Art of Services”

·      Performance appraisal

·      Intranet and emails
Suppliers and Contractors

 

 ·      Surveys and meetings

·      Supplier enquiry hotline

·      Green Construction Site Award

·      Safety briefings

·      Tendering and procurement processes
Local Communities

 

 ·      Public/community events

·      Community initiatives

·      Employee volunteering activities

·      Company websites

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with both internal and external stakeholders through an interview, training, focus group discussions and surveys, receiving and analysing 824 valid questionnaires.

What actions were taken by Kerry Properties to build an inclusive and respectful workplace?

In its 2018 Sustainability Report Kerry Properties reports that it took the following actions for building an inclusive and respectful workplace:

  • Promoting diversity and equal opportunity
  • Kerry Properties does not tolerate discrimination on the grounds of sex, sexual orientation, pregnancy, marital status, age, disability, family status, ethnic origin, race or religious belief in all aspects of employment, training and career development and spells out its responsibilities, providing guidelines on equality, diversity and inclusion in the workplace in its Equal Opportunity Policy, Staff Handbook and Workplace Quality Policy. Additionally, Kerry Properties continues to improve diversity of the Board with the Board Diversity Policy and organises equality and diversity training for management staff from offices in Hong Kong and the Mainland. In the training sessions, staff are introduced to values of equality and diversity, and both international and local cases on issues such as LGBT (lesbian, gay, bisexual, transgender) and gender discrimination. Kerry Properties protects individuals from any form of discrimination and harassment in the workplace as stipulated in the Policy and Procedures for Handling Equal Opportunity, Discrimination and Sexual Harassment, and has also set up procedures and delegated responsible departmental personnel to guarantee a fair and timely investigation into any complaints. These policies, procedures and practices are reviewed on a regular basis to ensure their effectiveness.
  • Enforcing labour standards
  • As stipulated in its Workplace Quality Policy, Kerry Properties prohibits any form of child labour or forced labour, including bonded labour, indentured labour, slave labour or human trafficking. Relevant terms have also been incorporated into Kerry Properties’ Sustainable Procurement Policy Statement and the Vendor Code of Conduct, to make sure that its contractors and suppliers acknowledge its commitment. To prevent the hiring of underaged employees, Kerry Properties follows established procedures to scrutinise the personal data of the applicants. Guidelines regarding overtime work, allowances and compensation leave are provided in Kerry Properties’ employment-related policies. Regular reviews are carried out, to eliminate all forms of forced labour. To raise employees’ awareness of labour rights issues, a training session was conducted in 2018 for a group of management staff from offices in Hong Kong and Mainland China. The training highlighted recent observations around the world as well as international guidelines regarding the prevention of child labour and forced labour in business operations. Kerry Properties abides by the relevant laws and regulations in relation to employment and labour standards and, during the reporting period, there were no confirmed cases of non-compliance regarding compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity, diversity, anti-discrimination, and other benefits and welfare, as well as preventing child and forced labour.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 406-1 Incidents of discrimination and corrective actions taken

2) Disclosure 408-1 Operations and suppliers at significant risk for incidents of child labor

3) Disclosure 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor

 

Disclosure 406-1 Incidents of discrimination and corrective actions taken corresponds to:

  • Sustainable Development Goal (SDG) 5: Achieve gender equality and empower all women and girls
  • Business theme: Non-discrimination
  • Sustainable Development Goal (SDG) 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • Business theme: Non-discrimination
  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Non-discrimination

Disclosure 408-1 Operations and suppliers at significant risk for incidents of child labor corresponds to:

  • Sustainable Development Goal (SDG) 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • Business theme: Abolition of child labor
  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Abolition of child labor

Disclosure 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor corresponds to:

  • Sustainable Development Goal (SDG) 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • Business theme: Elimination of forced or compulsory labor

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.

 

References:

1) This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Kerry Properties: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Kerry Properties builds an inclusive and respectful workplace appeared first on SustainCase - Sustainability Magazine.

]]> Case study: How Kerry Properties promotes fair operating practices https://sustaincase.com/case-study-how-kerry-properties-promotes-fair-operating-practices/ Tue, 30 Apr 2019 05:47:25 +0000 https://ccprowebs.com/new-sustaincase.com/?p=9343 As a world-class property company, developing high quality residential and mixed-use developments including hotels, shopping malls, office towers and apartments in prime locations, Kerry Properties is committed to upholding the highest standards of corporate governance and business integrity, in all its business activities. This case study is based on the 2017 Sustainability Report by Kerry Properties published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, […]

The post Case study: How Kerry Properties promotes fair operating practices appeared first on SustainCase - Sustainability Magazine.

]]> As a world-class property company, developing high quality residential and mixed-use developments including hotels, shopping malls, office towers and apartments in prime locations, Kerry Properties is committed to upholding the highest standards of corporate governance and business integrity, in all its business activities.

This case study is based on the 2017 Sustainability Report by Kerry Properties published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Abstract

Kerry Properties seeks to maintain high ethical standards integral to its corporate identity and business operations  Tweet This! and has, accordingly, adopted a number of corporate policy statements, available to the public on its corporate website. In order to promote fair operating practices Kerry Properties took action to:

  • protect customer data
  • implement an Anti-corruption Policy
  • promote fair competition
  • foster responsible marketing communications
  • train security personnel on human rights

What are the material issues the company has identified?

In its 2017 Sustainability Report Kerry Properties identified a range of material issues, such as quality management and after-sales service, customer health and safety, employee diversity and equal opportunities, discharge, handling and disposal of effluent and waste. Among these, promoting fair operating practices stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group
Employees
Residents
Tenants
Contractors and suppliers
Community

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with over 850 internal and external stakeholders (employees, contractors, suppliers and tenants) through an in-depth interview, workshops, focus group discussions and surveys.

What actions were taken by Kerry Properties to promote fair operating practices?

In its 2017 Sustainability Report Kerry Properties reports that it took the following actions for promoting fair operating practices:

  • Protecting customer data
  • Kerry Properties makes every effort to protect customers’ personal data, including their personal information, communications, bank account/ credit card information and use of the Internet and digital applications as customers access Kerry Properties’ information, products and services. Guidelines on handling paper documents and digital documents are available to all staff. In addition, Kerry Properties implements a Personal Data (Privacy) Policy, stating the types of information it collects, the purpose for which it collects personal data, and to whom it may disclose such data. Customers can get in touch with Kerry Properties’ data protection officers by email or in writing, to request access to and/or correction of their personal data or to inquire on Kerry Properties’ privacy policy and practice.
  • Implementing an Anti-corruption Policy
  • To ensure compliance with relevant laws and regulations such as the Prevention of Bribery Ordinance of Hong Kong, Kerry Properties implements an Anti-corruption Policy. The policy states that all employees must not engage in any form of corruption activity, including bribery, extortion, fraud and money laundering. Additionally, Kerry Properties’ Whistleblowing Policy enables employees and any person dealing with the Group to raise concerns on possible improprieties within the Group, in confidence. The Chairman of the Audit and Corporate Governance Committee is responsible for overseeing this policy, carrying out independent investigations and taking appropriate follow-up actions. All records are handled with confidentiality and whistleblowers’ identity is not revealed without their consent. In 2017, in addition to the anti-corruption training provided for all new employees, Kerry Properties invited expert speakers from the Hong Kong Independent Commission Against Corruption (ICAC) to arrange a series of seminars for nearly 200 employees from the property services, sales and marketing, as well as the finance teams in Hong Kong. To manage corruption risks in its supply chain, Kerry Properties’ Vendor Code of Conduct states that no vendors and subcontractors shall accept any forms of corruption or bribery, including any payment or other forms of benefit conferred on any government official.
  • Promoting fair competition
  • Kerry Properties is committed to promoting fair competition and carrying out procurement and tenders for products and services in a fair and transparent manner. Guidelines and standard work procedures provide definitions about restrictive agreements with competitors, price fixing, market sharing, output limitation, bid rigging and information exchange. All directors and employees have to adhere to these guidelines.
  • Fostering responsible marketing communications
  • Kerry Properties seeks to ensure that its marketing communications are truthful, geared to the interests of customers, and measured up to rigorous ethical standards. Accordingly, Kerry Properties has developed a set of internal procedures to make sure its sales brochures and marketing materials are fully compliant with the Hong Kong Residential Properties (First-hand Sales) Ordinance.
  • Training security personnel on human rights
  • Kerry Properties is committed to respecting and promoting human rights across its business activities. Accordingly, for its property management business, all security personnel, including security guards hired directly or from security service companies, have received training and attained relevant certifications before reporting for duty.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 205-3 Confirmed incidents of corruption and actions taken

2) Disclosure 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

3) Disclosure 410-1 Security personnel trained in human rights policies or procedures

4) Disclosure 417-3 Incidents of non-compliance concerning marketing communications

5) Disclosure 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

 

Disclosure 205-3 Confirmed incidents of corruption and actions taken corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Anti-corruption

Disclosure 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Compliance with laws and regulations

Disclosure 410-1 Security personnel trained in human rights policies or procedures corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Security

Disclosure 417-3 Incidents of non-compliance concerning marketing communications does not correspond to any SDG.

Disclosure 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data corresponds to:

  • Sustainable Development Goal (SDG) 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Business theme: Compliance with laws and regulations, Protection of privacy

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.

 

References:

1) This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Kerry Properties: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Kerry Properties promotes fair operating practices appeared first on SustainCase - Sustainability Magazine.

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