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		<title>Case study: How LBBW works with its clients and customers to encourage sustainable practices</title>
		<link>https://sustaincase.com/case-study-how-lbbw-works-with-clients-and-customers-to-encourage-sustainable-practices/</link>
		
		<dc:creator><![CDATA[Gerasimos]]></dc:creator>
		<pubDate>Tue, 21 Jan 2025 07:02:50 +0000</pubDate>
				<category><![CDATA[case studies]]></category>
		<category><![CDATA[Europe]]></category>
		<category><![CDATA[Principle 3: Clients and Customers]]></category>
		<category><![CDATA[Principle 4: Stakeholders]]></category>
		<category><![CDATA[Principles for Responsible Banking]]></category>
		<category><![CDATA[Sector: Financial Services]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[LBBW]]></category>
		<category><![CDATA[sustain case]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[sustainability report]]></category>
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					<description><![CDATA[<p>Landesbank Baden-Württemberg (LBBW) is a universal bank of medium size, serving as the central institution for savings banks in Baden-Württemberg, Saxony, and Rhineland-Palatinate. With total assets amounting to EUR 333 billion and approximately 10,400 employees as of December 31, 2023, LBBW ranks among Germany&#8217;s largest banks. Its primary focus areas include corporate banking, particularly catering to SMEs, as well as private customer services and collaboration with savings banks. This case study is based on the 2024 PRB Reporting and Self-Assessment Template by LBBW, prepared in relation to its implementation of the PRB, that can be found at this link. Through all [&#8230;]</p>
<p>The post <a href="https://sustaincase.com/case-study-how-lbbw-works-with-clients-and-customers-to-encourage-sustainable-practices/">Case study: How LBBW works with its clients and customers to encourage sustainable practices</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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										<content:encoded><![CDATA[<p>Landesbank Baden-Württemberg (LBBW) is a universal bank of medium size, serving as the central institution for savings banks in Baden-Württemberg, Saxony, and Rhineland-Palatinate. With total assets amounting to EUR 333 billion and approximately 10,400 employees as of December 31, 2023, LBBW ranks among Germany&#8217;s largest banks. Its primary focus areas include corporate banking, particularly catering to SMEs, as well as private customer services and collaboration with savings banks. <strong>LBBW is a signatory of the Principles for Responsible Banking (PRB) and is, accordingly, working with its clients and customers to encourage sustainable practices and enable sustainable economic activities.</strong>&nbsp;<a href="https://twitter.com/intent/tweet?text=LBBW%20is%20a%20signatory%20of%20the%20Principles%20for%20Responsible%20Banking%20%28PRB%29%20and%20is%2C%20accordingly%2C%20working%20with%20its%20clients%20and%20customers%20to%20encourage%20sustainable%20practices%20and%20enable%20sustainable%20economic%20activities.&url=https%3A%2F%2Fsustaincase.com%2Fcase-study-how-lbbw-works-with-clients-and-customers-to-encourage-sustainable-practices%2F&via=sustaincase" target="_blank"><i class="fa fa-twitter">&nbsp;</i>Tweet This!</a></p>
<p><strong>This case study is based on the</strong> <strong>2024 PRB </strong><strong>Reporting and Self-Assessment Template </strong><strong>by</strong> <strong>LBBW</strong><strong>,</strong> <strong>prepared </strong><strong>in relation to its implementation of the PRB, that can be found at this </strong><a href="https://www.lbbw.de/group/lbbw/sustainability/shaping-transformation/sustainability_7vz24r4gy_e.html" target="_blank" rel="noopener"><strong>link</strong></a><strong>. Through all case studies we aim to demonstrate what ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.</strong></p>
<p><a href="https://sustaincase.com/good-communication-with-responsible-csr-reporting/" target="_blank" rel="attachment wp-att-1719 noopener noreferrer"><img fetchpriority="high" decoding="async" class="tie-appear alignnone wp-image-1719" src="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg" alt="Layout 1" width="618" height="84" srcset="https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-1024x139.jpg 1024w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-300x41.jpg 300w, https://sustaincase.com/wp-content/uploads/2016/10/Identify-measure-manage-change-768x104.jpg 768w" sizes="(max-width: 618px) 100vw, 618px" /></a></p>
<p><strong>Which </strong><strong>Principles for Responsible Banking have been addressed? </strong></p>
<p>The Principles for Responsible Banking addressed in this case are:</p>
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<li><strong>Principle 3: Clients and Customers</strong>
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<li><a href="https://www.unepfi.org/prb-reporting-and-self-assessment-template/" target="_blank" rel="noopener">3.1 Client engagement</a></li>
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<li><strong>Principle 4: Stakeholders</strong>
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<li><a href="https://www.unepfi.org/prb-reporting-and-self-assessment-template/" target="_blank" rel="noopener">4.1 Stakeholder identification and consultation</a></li>
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<div class="subscribe-for-free">
<h3>Subscribe for free and read the rest of this case study</h3>
<p>Please subscribe to the SustainCase Newsletter to keep up to date with the latest sustainability news and gain access to over <strong>2000 case studies.</strong> These case studies demonstrate how companies are dealing responsibly with their most important impacts, building trust with their stakeholders (Identify &gt; Measure &gt; Manage &gt; Change).</p>
<h4>With this case study you will see:</h4>
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<li>How LBBW proceeded with <strong><strong>stakeholder <strong>identification and consultation</strong></strong></strong>, and</li>
<li><strong>How LBBW worked with its clients and customers</strong> to encourage sustainable practices and enable sustainable economic activities</li>
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<p><strong>Stakeholder identification and consultation</strong></p>
<p><em>Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process</em>.</p>
<p>LBBW engages in continuous dialogue with its stakeholders to ensure its sustainability efforts are aligned with critical issues.</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/25aa.png" alt="▪" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Alongside various discussions with NGOs, in 2023, LBBW shared insights with its private and corporate clients, as well as institutional investors, at conferences and during its own events, such as investor presentations. LBBW also took part in expert panels centred on sustainability topics.</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/25aa.png" alt="▪" class="wp-smiley" style="height: 1em; max-height: 1em;" /> LBBW maintains a close collaboration with ESG rating agencies and routinely assesses its customers&#8217; satisfaction with its services.</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/25aa.png" alt="▪" class="wp-smiley" style="height: 1em; max-height: 1em;" /> In 2023, LBBW conducted its tenth bank-wide employee survey. The questionnaire addressed categories such as collaboration, leadership, communication, workplace atmosphere, satisfaction, agility, competitiveness, and digitalization.</p>
<p><strong><a href="https://fbrh.co.uk/get-in-touch/" target="_blank" rel="noopener"><img decoding="async" class="alignright" src="https://sustaincase.com/wp-content/uploads/2024/04/UK-Principles-for-responsible-banking-PRB-assurance-iso9001-fbrh-uk-ISAE3000-ESG-GRI-SASB-ESRS.jpg" alt="" width="739" height="388" /></a></strong></p>
<p><strong>How did</strong> <strong>LBBW work with its clients and customers to encourage sustainable practices and enable sustainable economic activities? </strong></p>
<p>In its 2024 PRB Reporting and Self-Assessment Template LBBW reports that it works with its clients and customers to encourage sustainable practices and enable sustainable economic activities as follows:</p>
<p>LBBW’s Sustainability Advisory Team provides specialized expertise along with support and assistance during the implementation phase for companies, financial institutions, and institutional clients.</p>
<p>LBBW’s experts also offer guidance to banks, savings banks, and institutional clients on how to structure their portfolios in accordance with ESG criteria and on the issuance of social and green bonds.</p>
<p>Further information can be found in section 2.3 of LBBW’s PRB Reporting and Self-Assessment Template.</p>
<p>&nbsp;</p>
<p class="norm mb10 mob_centr"><strong>UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet</strong></p>
<p class="norm mb50 mob_centr">With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.</p>
<p class="norm mb20"><a href="https://fbrh.co.uk/principles-responsible-banking-assurance/" target="_blank" rel="noopener"><strong>FBRH Principles for Responsible Banking (PRB) Assurance</strong></a>:</p>
<p class="norm mb10 mob_centr">First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience</p>
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<li class="norm mb10 mob_centr">FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.</li>
<li class="norm mb10 mob_centr">FBRH builds trust. Over <a href="https://www.fbrh.co.uk/reviews" target="_blank" rel="noopener">200 reviews from top professionals</a> from around the world demonstrate our ability to build strong, trusting business relationships.</li>
<li>FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.</li>
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<p class="norm pb30 mob_centr">The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.</p>
<p>&nbsp;</p>
<p>References:</p>
<p>This case study is based on published information by LBBW, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:</p>
<p><a href="https://www.lbbw.de/group/lbbw/sustainability/shaping-transformation/sustainability_7vz24r4gy_e.html" target="_blank" rel="noopener">https://www.lbbw.de/group/lbbw/sustainability/shaping-transformation/sustainability_7vz24r4gy_e.html</a></p>
<p>Note to LBBW: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please <a href="mailto:editor@sustaincase.com" target="_blank" rel="noopener">contact us</a>.</p>
<p> </div>
<p>The post <a href="https://sustaincase.com/case-study-how-lbbw-works-with-clients-and-customers-to-encourage-sustainable-practices/">Case study: How LBBW works with its clients and customers to encourage sustainable practices</a> appeared first on <a href="https://sustaincase.com">SustainCase - Sustainability Magazine</a>.</p>
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