Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

Zenus Bank proactively consults, engages, and collaborates with key stakeholders to support broader societal objectives. These stakeholders include regulators, investors, clients, strategic partners such as Visa and J.P. Morgan, and the bank’s executive team—all of whom play vital roles in shaping strategy, maintaining compliance, and aligning efforts with long-term sustainability goals.

As the bank expands its services through B2B and B2B2C models, Zenus actively partners with organizations committed to the United Nations Sustainable Development Goals (SDGs). Collaborations with industry leaders like Visa and J.P. Morgan enhance the bank’s ability to deliver secure, globally compliant, and inclusive financial infrastructure, helping partners reach underserved populations worldwide.

Through ongoing dialogue—such as regulatory consultations, investor briefings, client feedback, and industry engagement—Zenus incorporates diverse perspectives that bolster decision-making. This collaborative approach allows the bank to refine its strategies, adapt to emerging challenges, and maximize its positive impact in key areas like financial inclusion, gender equality, and financial health.

By cultivating strong relationships and partnerships, Zenus Bank ensures its growth remains responsible, sustainable, and aligned with society’s evolving needs.

How does Zenus Bank promote a culture of responsible banking among its employees?

In its 2025 PRB Impact Report Zenus Bank reports that it took the following actions to promote a culture of responsible banking among its employees:

Zenus Bank understands that responsible banking starts with people. A culture rooted in integrity, accountability, and sustainability is cultivated at all levels of the organization through clear policies, ongoing training, and transparent communication.

• Values and Conduct: The Zenus Code of Ethics and responsible business policies guide employees in maintaining the highest standards of environmental and social responsibility.
• Capacity Building: Employees in client-facing roles regularly receive training on compliance, ethics, and sustainable finance principles, empowering them to incorporate responsible practices into daily operations.
• Governance and Leadership: The bank’s leadership sets the tone by integrating sustainability into strategic decisions and communicating commitments organization-wide.
• Transparency and Engagement: Zenus Bank openly shares its sustainability commitments via its website and social channels, ensuring employees, clients, and stakeholders understand its priorities. In 2025, the focus areas included gender equality, financial health, and financial inclusion.
• Accountability: Performance frameworks and risk policies support responsible decision-making, ensuring every employee contributes to Zenus Bank’s long-term vision of inclusive and sustainable growth.

Through these initiatives, Zenus Bank fosters a workplace culture where responsibility and sustainability are not isolated efforts but core elements of how the bank operates and serves its clients.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by Zenus Bank, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://zenus.com/media/p31djt54/zenus-unep-fi-2025-report_compressed.pdf

Note to Zenus Bank: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

ICBC’s Basic Rules for Corporate Social Responsibility (ESG and Sustainable Finance) define social responsibility as the Group’s commitment to promoting high-quality development. This includes maintaining a steadfast dedication to a civilized development path that supports advanced production methods, prosperous living standards, and a healthy ecological environment. The bank aims to provide effective financial support and services to foster the sustainable development of the Chinese nation and to ensure the sharing of benefits with shareholders, customers, employees, society, and other stakeholders.

ICBC places significant emphasis on stakeholder communication. By establishing mechanisms for both immediate and regular dialogue, as well as coordinating communication on specific topics and engaging in international exchanges, the bank ensures continuous and meaningful interactions with key stakeholders. It actively encourages participation from relevant parties by leveraging new media platforms. To protect the rights and interests of investors and other stakeholders—particularly minority shareholders— ICBC strictly complies with domestic and international regulations regarding information disclosure. During the reporting period, the bank continuously enhanced its proactive information disclosure system within its periodic reporting framework and actively addressed investor concerns through its voluntary disclosure channels, making its information sharing more proactive and effective.

ICBC actively promotes the green, low-carbon, and sustainable development of its suppliers. Its centralized procurement process strictly complies with national regulations and upholds the principles of openness, fairness, justice, and integrity. The Administrative Measures for Centralized Procurement Suppliers have been revised to better specify management requirements for addressing significant risks and illegal activities related to environmental protection, social responsibility, and corporate governance among suppliers.

ICBC values its people, cares for its employees, and continuously improves its employee incentive mechanisms and training systems. It leverages the role of the employee representative assembly, emphasizes the protection of employees’ legitimate rights and interests, and promotes equality in employment and career development opportunities for female employees.

ICBC actively promoted consumer protection education and awareness. In 2024, it designated the year as the “Year of Consumer Protection Education Promotion Deepening” nationwide and launched a themed campaign titled “Deepening Consumer Protection Education Promotion.” During the reporting period, the bank organized over 202,600 financial education activities, reaching more than 1.856 billion individuals.

Additionally, 15,000 bank outlets established “ICBC Sharing Stations.” Utilizing the “ICBC Sharing Station” service platform, the bank enhanced collaboration with volunteer service organizations, offering volunteer services, assistance, and other public welfare initiatives to the community, thereby creating a “warm home” of volunteering, care, and support.

Furthermore, ICBC harnessed the Group’s social donation functions to assist the poor and vulnerable populations. It encouraged and guided employees to participate in volunteer activities, expanded community service channels, and supported social charity efforts.

How did ICBC identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2024 Sustainability Report ICBC reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

Aligned with national strategic priorities, ICBC intensified its financial support for emerging high-quality productive forces. It continued to deepen, implement, and refine the “Five Priorities,” while innovating across sectors such as green finance, inclusive finance, technology finance, pension finance, and digital finance. By providing higher-quality financial services, ICBC advanced sustainable economic and social development and fulfilled its role and responsibilities as a major state-owned bank.

ICBC established a comprehensive green finance system that integrates strategic planning, policy guidance, product innovation, and research collaboration to promote the comprehensive green and low-carbon transformation of the economy and society. Building on its extensive experience, the bank further promoted its green finance brand, “ICBC Green Bank+.” It continuously enhanced its green credit management system, refined guidance for industry credit policies, and incorporated green development indicators as key criteria. ICBC also developed binding environmental credit policies and integrated environmental, social, and climate-related risks into the entire credit management process. As of the end of the reporting period, the balance of green loans under the NFRA criteria surpassed RMB 6 trillion.

ICBC’s inclusive lending continued to grow, further strengthening its support for financing needs. As of the end of the reporting period, the total balance of the bank’s inclusive small and micro enterprise loans reached RMB 2.89 trillion, reflecting an increase of RMB 665.563 billion or 29.9% compared to the beginning of the year. ICBC served 2,083,400 inclusive loan customers, an increase of 616,600 or over 40% from the start of the year. The bank’s inclusive financial services received recognition through 15 significant awards, including the “2024 Cases of Innovative Practices in Building a Financial Powerhouse” awarded by people.cn. Additionally, it was rated as “Class A” in the 2023 Regulatory Evaluation of Financial Services for Small and Micro Enterprises by the National Financial Regulatory Administration.

ICBC prioritized the development of technology finance by accelerating the refinement and enhancement of the “five specialized” service system for technology finance. It provided high-quality financial services to technology enterprises, supporting their pursuit of advanced technological self-reliance and innovation. As of the end of the reporting period, the total loans to strategic emerging industries surpassed RMB 3.1 trillion.

To align with national strategies, improve public well-being, and support the silver economy, ICBC developed the Action Plan for Promoting Pension Finance Development. This plan introduced the “1134 Project” framework for pension finance and outlined over 50 measures to foster the growth of pension finance.

ICBC actively implemented the national strategy to strengthen China’s cyberspace capabilities and build a digital China. It fully supported the development of the digital economy by enhancing comprehensive financial support for key areas such as new digital infrastructure construction, innovation and addressing vulnerabilities in digital technology, promoting the healthy growth of the platform economy, and advancing industry digital transformation. The bank also facilitated major project development and the innovative growth of key enterprises. Additionally, it thoroughly advanced the development of D-ICBC, leveraging “data and technology” to empower business operations, accelerating the cultivation of new high-quality productive forces, and strengthening digital driving forces to promote high-quality growth.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by ICBC, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://v.icbc.com.cn/userfiles/resources/icbcltd/download/2025/esg2024en.pdf

Note to ICBC: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

The SBI Shinsei Bank Group believes that collaboration with stakeholders, including customers, is vital, as outlined in the “Group Sustainability Management Policy.” The Group strives to enhance and strengthen its initiatives through ongoing dialogue and address environmental and social challenges through stakeholder engagement. Beyond collaborating with corporate clients, the SBI Shinsei Bank Group is also undertaking the following initiatives:

Individual Customers:

• Developed and published the “Policy on Customer-Oriented Business Conduct and Action Plan.”
• Published an impact report on the sustainability deposits’ allocated assets, which was distributed to depositors and made available on the Group’s website.

Financial Institutions:

• Implemented transition-linked loans via syndicated loans involving ten banks, including the SBI Shinsei Bank Group.

Employees:

• Conducted engagement surveys.
• Held monthly roundtable discussions between executives and employees

How did the SBI Shinsei Bank Group identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2024 PRB Report the SBI Shinsei Bank Group reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

The SBI Shinsei Bank Group believes that advancing finance aimed at addressing environmental and social challenges will enhance the Group’s positive impacts and generate new business opportunities. Consequently, the Group has set a target to originate a total of 5 trillion yen in sustainable finance by March 2031. As of March 31, 2024, the cumulative amount of such financing reaches 1.4 trillion yen, comprising projects such as:

• Green Loans for the development, construction, and operation of low-voltage solar power generation facilities
• Green Finance for purchasing older buildings, conducting energy-saving renovations, obtaining environmental certifications of a certain standard or higher, and subsequently selling the properties
• Syndicated transition-linked loans supported by the Ministry of Economy, Trade and Industry of Japan’s financial assistance program to promote the transition toward carbon neutrality

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by the SBI Shinsei Bank Group, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://corp.sbishinseibank.co.jp/en/sustainability/initiative/initiative/main/07/teaserItems2/02/linkList/01/link/prbreport_e_2024.pdf

Note to the SBI Shinsei Bank Group: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

Şekerbank re-evaluates its list of material issues annually in collaboration with both internal and external stakeholders, considering evolving standards and international developments in sustainability. As a dynamic process, the materiality analysis benefits from the insights of various stakeholders, regulations, standards, corporate strategies, and key global developments. In identifying its material topics, Şekerbank takes into account best practices, the Sustainability Accounting Standards Board (SASB) Financial Services – Commercial Banking sector material topics, the Global Reporting Initiative (GRI), and IFRS S1 (General Requirements for Disclosure of Sustainability-Related Financial Information) issued by the International Sustainability Standards Board (ISSB), which is part of the International Financial Reporting Standards (IFRS) organization. In 2024, Şekerbank re-examined its priorities, initially identified in 2023 through a “double materiality” approach, in light of current strategies, corporate commitments, and stakeholder expectations. Through this double materiality analysis, Şekerbank conducted risk and opportunity assessments for the areas it has designated as high priority.

Thus, high-priority and strategically important points were subjected to a comprehensive assessment.

Şekerbank actively participated in the activities of the “Sustainability Working Group” and the “Climate Transformation Finance Technical Sub-Working Group” established by the Banks Association of Turkey (TBB). These platforms are viewed as valuable opportunities for Şekerbank to engage with stakeholders within the banking sector and share expertise in sustainable banking. While contributing to sectoral research on Climate Transformation finance, Şekerbank also participated in the development and calculation of the Green Asset Ratio (GAR), which is one of the key performance indicators used for classifying sustainable finance.

The 10th Sustainable Finance Forum, organized by BCSD Turkey since 2013 and supported by Şekerbank, was held at Borsa Istanbul in collaboration with Global Compact Turkey. During the Forum, Şekerbank’s Executive Vice President Fatma Nur Çetinel delivered a speech titled “Impact Investments: Sustainable Finance Strategies Shaping the Future” as part of the panel discussion.

Şekerbank continued to provide products and services to its customers while engaging with stakeholders through various collaborations. The bank signed a protocol with İhracatı Geliştirme A.Ş. (İGE) to support female SME exporters and exporters with a female employee ratio of over 50%, and empowered women to take a more active role in business life by increasing their participation in the workforce and enhancing their competitiveness.

The Empowerment and Access to Employment of Disaster-Affected Software Developer Youth Project enhances the role of women in science, technology, engineering, and mathematics (STEM) fields, fostering economic growth and social benefits. Şekerbank is implementing a project in collaboration with SistersLab to facilitate employment opportunities for women affected by disasters.

To support renewable energy investments, Şekerbank provided financing support to customers receiving solar energy system (SPP) installation services through its partnership with İklimsa. In collaboration with Schneider Electric, the bank aimed to offer technical and financial assistance to projects focused on energy efficiency, renewable energy, and decarbonization.

How did Şekerbank identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2025 PRB Impact Report Şekerbank reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

Şekerbank has established long-term relationships with development-oriented international financial institutions since its inception. Its extensive expertise in SME and agricultural banking, along with its ability to reach rural populations, is highly valued by these institutions. With a strong focus on SME, tradesmen, and small business banking—core areas of its operations—Şekerbank continues to serve as a bridge bank to facilitate access to rural areas, earning recognition from development-oriented international financial institutions. In addition to participating in the Foreign Trade Guarantee Programs of the European Bank for Reconstruction and Development (EBRD) and the International Finance Corporation (IFC) of the World Bank, Şekerbank utilizes long-term foreign funds obtained through its sustained relationships with international financial institutions to support sustainable development in Turkey.

In 2024, Şekerbank signed a significant international cooperation agreement that highlights the global importance of its inclusive social and environmental banking approach, which it implements as a local bank serving all of Turkey. Led by the Dutch Entrepreneurial Development Bank (FMO) and involving six international development organizations, Şekerbank secured a syndicated loan of approximately USD 160 million with a 5-year maturity. In addition to FMO, the partnership includes Proparco, a subsidiary of the French Development Agency (AFD), the Japan International Cooperation Agency (JICA), and six other international financial institutions such as the European Fund for Southeast Europe (EFSE), Blue Orchard Microfinancing Fund (BOMF), and ILX Fund (ILX). These funds are dedicated to environmental and social development initiatives and have been established with contributions from numerous governments and institutional investors worldwide. With EUR 25 million in financing from the European Bank for Reconstruction and Development (EBRD), Şekerbank continues to develop funds supporting projects that enhance energy efficiency and promote the sustainable use of agricultural land. In 2024, within the scope of the USD 100 million loan obtained from the US International Development Finance Corporation (DFC) for the development of the region affected by the earthquakes that occurred on February 6, 2023, Şekerbank continued to support micro, small enterprises, and SMEs in maintaining production and employment. Şekerbank provided over TL 8 billion in financing to SMEs in the earthquake-affected provinces, as well as to women-owned businesses, small businesses, and SMEs across Turkey through the DFC loan. The number of loans extended exceeded 23,000. Şekerbank remains committed to responsible lending practices in collaboration with international financial institutions and continues to contribute to the achievement of the Sustainable Development Goals.

The table detailing the Sustainable Development Goals contributed to by Şekerbank, prepared based on its activities and key focus areas, is available in Şekerbank’s Integrated Annual Report.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by Şekerbank, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.sekerbank.com.tr/uploads/291/PRB Rapor_En_2025_Linkleme_Rev3.pdf

Note to Şekerbank: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

Stakeholder Identification and Consultation
As part of its impact analysis process, IDLC follows the regulatory instructions from respective authorities and regularly consults with them regarding challenges, priorities, and future developments. IDLC’s regulatory stakeholders include Bangladesh Bank, the Department of Financial Institutions and Markets (DFIM), the Department of Environment (DoE), and others. Additionally, IDLC maintains close interactions with the Sustainable and Renewable Energy Development Authority (SREDA), whose expertise in sustainability is considered a valuable asset.

Since IDLC’s corporate clients are primarily concentrated in the Textile & RMG sector, IDLC actively engages with various associations and forums such as BGMEA, BKMEA, IFC-PACT, among others, to address industry-specific issues. Through stakeholder engagement, IDLC gains insights into current and anticipated future trends across different sectors, which helps in shaping and aligning its sustainability strategies.

Furthermore, IDLC recognizes the importance of civil society as a key stakeholder and periodically engages with civil society organizations by participating in community events and providing grants, non-profit sponsorships, scholarships, and donations to support sustainability initiatives and foster social inclusion. These efforts reflect IDLC’s commitment to SDGs 4, 5, and 6.

How did IDLC identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2025 PRB Responsible Banking Progress Statement IDLC reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

Based on its impact analysis and additional studies, IDLC identified that its corporate clients, involved in various factories and industries, are particularly interested in concessional financing solutions to support their transition and sustainability initiatives. Accordingly, IDLC engages with Bangladesh Bank to avail their refinancing schemes that promote lower GHG emissions, energy efficiency, renewable energy, waste management, and green industry practices for its customers. IDLC also provides guidance to its clients to ensure compliance with the requirements of these refinance schemes. IDLC’s portfolio information for 2024 is outlined below:

2024	Green Finance	Sustainable Finance
Total disbursement	BDT 5,855.46 million (USD 48.79 million)	BDT 22,366.71 million (USD 186.39 million
YoY disbursement growth	(12.36%)	16.23%
Portfolio size	BDT 12,479.79 million (USD 103.99 million)	BDT 39,874.50 million (USD 332.29 million)
YoY Portfolio growth	32.11%	(6.02%)

Within IDLCC’s green finance portfolio, the following segments make significant contributions:

Segment	Portfolio Size
Energy & resource efficiency	BDT 5,287.56 million (USD 44.06 million)
Green/Environment friendly establishments	BDT 2,234.10 million (USD 18.62 million)
Renewable energy	BDT 1,087.87 million (USD 9.07 million)

(USD 1 = BDT 120 as of 1 January 2025)

IDLC is consistently committed to expanding its business in green and sustainable finance solutions. Each year, a clear target is established in line with Bangladesh Bank’s guidance and regulations. For 2025, based on the current portfolio, IDLC set a disbursement target of 5% for green finance and 40% for sustainable finance. These ambitious milestones demonstrate IDLC’s unwavering dedication to sustainability and societal well-being.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by IDLC, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://web.idlc.com/uploads/Unep-files/-352537.pdf

Note to IDLC: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

As a member-owned co-operative, Innovation FCU prioritizes engaging and collaborating with stakeholders to shape its future and the work carried out within the community. The next step for Innovation FCU is to incorporate the principles of responsible banking into these consultations and establish a formal process for engaging stakeholders in discussions and action plans related to sustainability, as outlined by the PRB. Stakeholder groups currently engaged and consulted by Innovation FCU include:

Members: Innovation FCU conducts ongoing member research and feedback surveys throughout the year. The organization’s strong community engagement, charitable giving, and opportunity creation have contributed positively to social equity in sustainability.

First Nations Leaders: Innovation FCU’s executive team and board members have been building relationships with First Nations Leaders and communities to better understand their unique challenges, including those related to remote and northern locations, community needs, perceptions of money, financial education, environmental and cultural preservation, economic development, and specific claims. These efforts aim to foster partnerships that honour the interests of ‘the next seven generations.’

Third Parties: Innovation FCU collaborates with various groups to enhance its impact, including the Gabriel Dumont Institute, Saskatchewan Indigenous Economic Development Network, Indigenous Wealth Financial, First Nations Carbon Summit, AFOA Canada, Saskatchewan Solar Co-Op, and many others.

CCUA: The Canadian Credit Union Association serves as a valuable partner and stakeholder, with multiple working groups dedicated to sustainability. Through these collaborations, Innovation FCU shares insights and learns from other Canadian credit unions about approaches to sustainability and evolving regulatory requirements.

Innovation FCU’s next step is to intentionally integrate discussions around its areas of impact and strategic targets with these groups.

How did Innovation FCU identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2023-2024 PRB Self-Assessment Report Innovation FCU reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

Innovation FCU’s Indigenous Connector Group employs various strategies to engage Indigenous peoples and communities. One such approach is Banking Days, during which the Innovation FCU team travels to remote communities and reservations to collaborate directly with community members on financial education and assist with establishing basic banking services. The Connector Group also cultivates direct relationships with Indigenous economic development corporations, Nations, and entrepreneurs. While other financial institutions are closing remote branches, Innovation FCU is committed to opening them in areas with limited or no access to financial services.

Specific Claims Financing offers First Nations bands the capital necessary to pursue specific claims with the federal government. These claims relate to the fulfilment of historic treaties and other agreements. This specialized financing product does not encumber the Nation, and Innovation FCU conservatively estimates that the three bands currently engaged with the program will save over $30 million compared to traditional legal routes. These savings contribute to long-term sustainability and positive impacts for the communities.

Innovation FCU has also developed a ‘no questions asked’ emergency overdraft program for remote and northern communities affected by wildfires. This initiative provides members with peace of mind as they navigate the challenges posed by these natural disasters.

Innovation FCU supports members in accessing programs such as the Energy Efficient Home Renovation Loans in collaboration with CMHC (Canada Mortgage and Housing Corporation) and the CMHC Green Home program. These initiatives enable eligible members to receive a refund of up to 25% of the loan premium. Additionally, Innovation FCU assists members in participating in the Auto Loan for Zero-Emission Vehicles Incentive, offered through the Government of Canada, which provides incentives of up to $5,000 for qualifying zero-emission vehicles (ZEV).

Innovation FCU has partnered with NEI Investments, Canada’s leading provider of Responsible Investment (RI) solutions, to create a positive impact for investors, partners, and society at large. NEI offers Canada’s most diversified selection of actively managed RI funds, advised by top institutional money managers and overseen by NEI’s propriety Investment Management, Asset Allocation, and Environmental, Social, and Governance (ESG) teams.

Innovation FCU’s Young Farmers Financing Program supports new farmers under 40 in entering an industry that is often challenging to break into without a farming background. The program offers preferred rates and enhanced flexibility in credit access for start-up farmers with higher risk profiles and low equity. This initiative helps promote greater diversity and opportunity within the farming sector, while also contributing to food security and fostering innovation.

In addition, Innovation FCU makes direct investments in green and sustainable projects, such as the Saskatchewan Solar Co-Opp and the Water Equity Fund.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by Innovation FCU, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.innovationcu.ca/content/dam/innovationcu/en/resources/2023-principles-responsible-banking-self-assessment.pdf

Note to Innovation FCU: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

Bank Jago recognizes the significance of cultivating strong and effective relationships with its diverse stakeholders. These include employees, customers, shareholders, suppliers, business partners, the broader community, and regulatory authorities. The bank is committed to promoting open and transparent communication with all these groups, aiming to build mutually beneficial partnerships.

How did Bank Jago identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2024 PRB Responsible Banking Progress Statement Bank Jago reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

Bank Jago is dedicated to responsibly working with clients and customers to address significant social and environmental impacts. The bank is continuously refining its approach to sustainability and sustainable practices by aligning its products and services with principles that promote a healthy and inclusive economy.

Understanding that this is an ongoing journey, Bank Jago intends to further develop action plans, strengthen monitoring systems, and improve internal policies to incorporate environmental, social, and governance (ESG) criteria into its decision-making processes.

Updates on these strategies, along with details on progress and key achievements, will be shared in Bank Jago’s upcoming reporting statements, demonstrating the bank’s commitment to fostering resilient and inclusive economies.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by Bank Jago, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://assets.jago.com/web-assets/public/Sustainability Report – 2024.pdf

Note to Bank Jago: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

İşbank actively collaborates with a diverse range of stakeholders, including clients, employees, investors, and the broader society. As part of its sustainability initiatives, the bank conducts a materiality analysis by engaging both internal and external stakeholders to identify its key sustainability priorities. This process aligns with the AA1000 Stakeholder Engagement Standard.

Stakeholder groups involved in this process include employees, customers, investors, non-governmental organizations, industry associations, international organizations, financial institutions, subsidiaries, business partners, public agencies, suppliers, and academic institutions. İşbank collects feedback through online surveys to understand stakeholder perspectives on critical issues and to gauge their expectations regarding the bank’s sustainability efforts.

The materiality analysis is reviewed annually and updated as needed. In identifying material issues, İşbank adheres to the European Sustainability Reporting Standards (ESRS) developed by the European Financial Reporting Advisory Group (EFRAG), IFRS S1 (General Requirements for Disclosure of Sustainability-Related Financial Information) issued by the International Sustainability Standards Board (ISSB), and the Global Reporting Initiative (GRI) Standards.

The bank’s materiality assessment follows a “double materiality” framework, considering both the potential impacts of issues on business strategies and their financial and non-financial consequences. Each material issue is assessed for its financial and reputational risk to the bank, as well as its effect on relevant stakeholders.

For a detailed list of İşbank’s material issues, please refer to the “Prioritization Process at İşbank” section in İşbank’s Integrated Annual Report 2024.

Additionally, İşbank actively participates in various sustainability initiatives and maintains memberships in several organizations. The bank is a member of the Global Compact Turkey Sustainable Banking and Finance Working Group, which promotes sustainability within the Turkish financial sector and encourages the private sector to mobilize financial resources toward achieving the Sustainable Development Goals. A complete list of initiatives supported by the bank can be found in the “Supported Initiatives” section of İşbank’s Integrated Annual Report 2024.

How did İşbank identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2024 PRB Responsible Banking Progress Statement İşbank reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

İşbank supports the green transformation of its customers through its diverse range of products. The bank promotes green and sustainable development by offering financing solutions that facilitate the transition to a zero-carbon economy, including renewable energy projects, energy efficiency initiatives, and resource efficiency.

Some examples of these products, services, and sustainable offerings include:

• The European Fund for Southeast Europe S.A. (EFSE), in collaboration with Finance in Motion GmbH (FiM), a German financial institution, is funding a joint project aimed at the agricultural sector in Türkiye. This project involves assessing the carbon footprint of wheat, barley, sunflower, and corn producers. Additionally, İşbank has supported financing for various training sessions, farmer meetings, and İmece Workshops designed to promote sustainable agriculture among bank employees and producers within the agricultural ecosystem. As part of the second phase of the project, carbon footprint measurements for 25 agricultural products have commenced.
• Water Management Platform / Blueit
  The Blueit Water Efficiency Package has been provided to SME customers to ensure efficient water use and effective management in commercial and industrial facilities. This service enables real-time water consumption monitoring, remote control, and technical support. It was also designed to generate commission income as part of İşbank’s Marine Conservation Loan.
• Twin Transition Journey for 100 SMEs
  One of İşbank’s key initiatives with SMEs is the ‘Twin Transition Journey for 100 SMEs,’ a project implemented in collaboration with the MEXT Technology Centre. Its goal is to enhance the productivity of SMEs, boost their competitiveness on the global stage, and support their digital and green transformation processes. The project has already commenced for 100 companies, progressing at various stages of maturity according to the planned schedule. To date, 98 companies have completed the SIRI analysis, and 77 have completed the COSIRI analysis.
• IoT Technology Solution / Vodafone Red Energy Project
  The IoT Technology-Based Energy Efficiency Package was provided to SMEs within the bank’s portfolio for a duration of 12 months. This solution allows companies to monitor and manage their energy consumption data in their factories or production facilities via a single platform. The package has been allocated to several companies, generating commission income. In partnership with Vodafone Red Energy IoT, devices were installed in 112 companies, enabling real-time energy consumption tracking and identification of savings opportunities.
• Carbon Emission Measurement Project / Captanomy
  The Carbon Emission Measurement Project, developed in partnership with Captanomy, allows SME customers to measure their carbon emissions and compare sectoral emission data. The platform enables companies to calculate their emissions by inputting their own consumption data. It provides an easy-to-use tool for instant carbon footprint calculations in accordance with ISO 14064 Standards, without requiring technical expertise, and allows for reporting when needed. It is also possible to analyze the position of the company in terms of carbon emissions compared to the sector average. Companies utilizing green loans are eligible to access the platform free of charge. As part of this initiative, 114 companies have been granted platform memberships through Captanomy.
• İşbank’s 100th Year Bill
  İşbank’s “100th Year Bill”, the first green bill issued in Turkey to mark the bank’s centennial, was launched with a ceremonial gong event at Borsa İstanbul. The bank issued TL 4.5 billion worth of green bills, marking a significant milestone in its green transformation and environmental responsibility efforts, and reinforcing its pioneering role in Türkiye’s capital markets. The 126-day maturity transaction, set to mature on August 26, 2024—coinciding with the bank’s 100th anniversary—has also been recognized as the largest public offering of green debt instruments in Turkish financial history.
• Sustainability-Linked Syndication Loans
  In June 2024, İş Bankası secured a sustainability-linked syndication loan totalling USD 442 million and EUR 562.7 million, with a maturity of 367 days. The key performance indicators (KPIs) for this loan focus on the volume of cash credits provided to women-owned or managed SMEs and small-scale farmers. The bank periodically reviews the sustainability criteria associated with these syndication loans, considering creditor feedback and its own strategic priorities. If necessary, new structures and features may be introduced.

Additionally, in November 2024, the bank secured a syndication loan with a maturity of 371 days, amounting to USD 584.5 million and EUR 494.9 million, structured as a sustainable loan rather than a sustainability-linked loan. While this structure does not include KPIs, the funds will be used to support green and social initiatives in line with the terms outlined in the agreement and the bank’s Sustainable Finance Framework.

• Solar Power Plant (SPP) Pre-Feasibility Project / Solarvis
  The Pre-Feasibility Preparation Panel, designed to meet the specific data needs of companies planning to invest in Solar Power Plants, enables businesses to estimate the average costs of their investments and determine the payback period. This tool is provided free of charge to customers via the bank’s website. Between April 2023 and March 2025, the panel received 1,417 visits. By inputting basic details such as roof slope and location, companies can access information on investment costs and amortization periods for potential renewable energy investments.
• EPC Cooperation / Solar Roof
  In collaboration with Solar Roof, a leading Engineering, Procurement, and Construction (EPC) company known for delivering turnkey solar energy projects, İşbank offers its customers discounts on the company’s standard sales prices. This benefit applies to clients who receive Solar Energy System (GES) installations and finance these projects through İşbank’s Solar Loan.
• Initiatives in Agricultural Banking
  • The İmeceMobil application, available for free download, offers farmers support in financial literacy, digital skills, and agricultural practices. It also provides information on good farming techniques and access to technological solutions that promote sustainable agriculture. By the end of 2024, the application had reached 300,000 users.
  • The inaugural session of the İmece Workshops series focused on ‘Water,’ addressing key topics such as efficient water use, wastewater recycling, and managing water in agriculture with new technologies. İşbank considers the ‘İmece Workshops’ series, which brings together important stakeholders in the agricultural ecosystem, to be highly valuable for the benefits the bank aims to deliver to the agricultural sector.
  • Through the ‘Digital Agriculture Solution’ developed in partnership with Vodafone, İşbank strives to reduce the use of inputs like fertilizers, pesticides, and water. The project’s recommendations helped farmers achieve an economic benefit of TL 692.5 million in 2024.
  • Favourable financing packages are available for women farmers and women’s cooperatives. In 2024, TL 1.7 billion was disbursed to women farmers.
  • Over 33,000 farmers have been engaged through initiatives such as Farmer Meetings and Agricultural Banking Awareness Seminars at universities to enhance awareness. In 2024 alone, 4,700 farmers participated in these events.

Additionally, İşbank offers financing support through various specialized loans: the Roof Solar Power Plant Loan for self-consumption investments in roof, facade, and land-based unlicensed solar power plants; the Electric Charging Station Installation Loan, aimed at fostering the growth of the electric vehicle industry and making charging units more accessible to vehicle owners; the Marine Conservation Loan, designed to provide financial assistance to commercial customers who generate wastewater in their production processes and seek to efficiently utilize water resources while preventing or reducing sea pollution incidents; and the Unlicensed Electricity Production Loan, which supports renewable energy-based electricity generation—such as solar and wind—with an installed capacity of up to 5 MW. Businesses planning to invest in wastewater treatment and recycling facilities or upgrade existing systems can also meet their financing needs under favourable terms with this product.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by İşbank, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://www.isbank.com.tr/bankamizi-taniyin/Documents/yatirimci-iliskileri/raporlarimiz/prb/PRB2024.pdf

Note to İşbank: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

At Wema Bank, stakeholders play an essential role in advancing the bank’s sustainability initiatives. Wema Bank has recognized its key stakeholder groups as investors and shareholders, employees, customers, suppliers and vendors, local communities, partners such as NGOs and social enterprises, government and regulatory bodies, and the media. Ongoing engagement with these groups enables Wema Bank to identify their priorities and gather valuable insights to effectively address their concerns. Collaborating with stakeholders also helps the bank achieve its strategic objectives.

Wema Bank’s stakeholder engagement activities are customized to suit each group, ranging from formal meetings to informal interactions. Through these engagements and its dedication to enhancing lives and creating value for stakeholders, Wema Bank focuses on prioritizing and improving the key areas identified.

Wema Bank’s stakeholder engagement processes and materiality matrix are clearly articulated in its report.

How did Wema Bank identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2024 PRB Report Wema Bank reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

1. Microlending: Wema Bank has expanded access to financial services and loans for underserved populations through microloans accessible via USSD. This initiative promotes financial inclusion, supports economic growth, and helps reduce inequality.
2. Impact Financing: Wema Bank has increased its focus on green financing by offering loans and financial products that support environmentally sustainable projects. This includes funding for renewable energy initiatives, energy-efficient infrastructure, and sustainable agriculture.
3. Sustainable Development Goals (SDGs) Alignment: Wema Bank’s business strategy is closely aligned with the SDGs, ensuring that its lending and investment decisions contribute to sustainable development. The bank prioritizes projects that generate positive social and environmental impacts.
4. Environmental and Social Risk Management: Wema Bank has implemented comprehensive and robust environmental and social risk management frameworks to assess and mitigate potential negative impacts of its lending and investment activities. This includes conducting environmental impact assessments for high-risk projects and promoting sustainable practices among clients, ensuring that its business operations contribute positively to society and the environment.
5. Stakeholder Engagement: Wema Bank actively engages with stakeholders—including customers, employees, and community members—to understand their needs and expectations. This collaborative approach helps the bank identify new opportunities for positive impact and make sure that its initiatives are aligned with societal goals.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by Wema Bank, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://wemaprodstorage.blob.core.windows.net/report-upload/638991399040206013_2024_sustainability_report_Wema_Bank.pdf

Note to Wema Bank: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

Stakeholder identification and consultation

Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.

Proactively and responsibly engage, consult, and collaborate with stakeholders to support the achievement of the bank’s objectives.

BOAD is committed to listening to the expectations of its stakeholders. The bank actively engages with key stakeholders, including member countries, the private sector, investors, employees, and regulators. Their insights are vital for understanding the impacts, risks, and opportunities related to the sustainability issues BOAD addresses.

In 2023, the bank conducted a stakeholder consultation to update its materiality matrix and develop its CSR strategic plan for 2025-2029. This process offered an opportunity to review and refresh previously identified issues and to reassess their relevance from the stakeholders’ perspectives.

For the questionnaire on the bank’s economic performance, BOAD collaborated and consulted with the following stakeholders:

• BOAD management (President, Vice-presidents, President’s advisors, directors, deputy directors)
• Ministry members
• Other stakeholders (clients, ministry officials, companies, and business leaders)

For the stakeholder priorities questionnaire, the panel consisted of:

• Employees at headquarters and resident missions
• Internal consultants
• Public companies
• Financial institutions, private sector enterprises, local authorities, SMEs, VSEs, artisans, and others

Regarding suppliers and service providers, efforts are currently underway to develop a responsible purchasing policy that will set out the standards and expectations they must adhere to. In its dealings with suppliers, the bank commits to:

• tirelessly combating all forms of corruption and illicit commercial activities, such as plagiarism, counterfeiting, dumping, and others
• guaranteeing the fulfilment of all contractual obligations, ensuring they are fair and equitable
• considering the expectations of partners, beneficiaries, and suppliers, and prioritizing the swift resolution of complaints and disputes
• ensuring that it does not collaborate with partners whose practices lack responsibility
• actively promoting Corporate Social Responsibility within its areas of influence

Regarding media engagement, including podcasts, interviews, and contributions to articles;

In terms of partnerships, BOAD is actively involved in the Task Force on Nature-related Financial Disclosures (TNFD) and the Task Force on Climate-related Financial Disclosures (TCFD). The bank is also accredited to three financial mechanisms: the Green Climate Fund and the Adaptation Fund under the United Nations Framework Convention on Climate Change (UNFCCC), as well as the Global Environment Facility (GEF) under five conventions, including the Convention on Biological Diversity (CBD), the UNFCCC, the Stockholm Convention on Persistent Organic Pollutants, the United Nations Convention to Combat Desertification (UNCCD), the Minamata Convention on Mercury, and the Agreement on Biological Diversity Beyond the Limits of National Jurisdiction (BBNJ).

BOAD has become a member of the Finance In Common Coalition (FICS) on Gender, which is co-chaired by UN Women and the African Development Bank (AfDB). Through this partnership, BOAD is dedicated to collaborating with other member development banks and financial institutions to enhance coordination and mobilization efforts in support of combating gender inequality and promoting the empowerment of women and girls within the global financial system. This new commitment marks a significant advancement in the institution’s efforts to implement transformative gender policies at both the institutional and organizational levels.

BOAD and Africa50 have partnered to develop and co-finance green infrastructure across Africa. A formal agreement has been signed to attract capital from institutional investors for African infrastructure projects and to identify initiatives suitable for co-financing. As part of this collaboration, both organizations have reaffirmed their commitment to work together on financing and developing bankable projects, including climate-resilient infrastructure, to promote sustainable growth and support the energy transition in African nations.

In August 2024, BOAD successfully raised €100 million to support climate change mitigation initiatives in West Africa by subscribing to the first hybrid bond issued by a multilateral bank specifically dedicated to this purpose.

BOAD is also currently exploring the possibility of joining the Equator Principles, the Poseidon Principles, and the Global Compact.

How did BOAD identify and work on strategic business opportunities to increase positive and reduce negative impacts?

In its 2024 PRB Annual Report BOAD reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:

In a context where social and environmental responsibility is increasingly vital for growth and differentiation, BOAD is proactively identifying and developing strategic business opportunities that aim to maximize positive impacts while minimizing negative externalities.

As part of this approach, the bank has received a €506 million guarantee from the Multilateral Investment Guarantee Agency (MIGA). With a maximum duration of fifteen years, this guarantee is a crucial tool for securing financing for projects with significant environmental and social impacts. It mitigates the risk of default by a regional development bank, thereby enhancing investor and financial partner confidence in BOAD’s commitment to sustainable development.

This initiative highlights the international recognition of BOAD’s strategic role as a key player in development financing within the WAEMU region. BOAD remains dedicated to implementing sustainable and innovative financial solutions that turn challenges into opportunities for shared growth.

 

UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet

With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.

FBRH Principles for Responsible Banking (PRB) Assurance:

First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience

• • • FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
    • FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
    • FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.

The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.

 

References:

This case study is based on published information by BOAD, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://admin.boad.org/wp-content/uploads/2025/08/RAPPORT-BOAD-PRB-ANG.pdf

Note to BOAD: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.