Tech Mahindra Archives - SustainCase - Sustainability Magazine Insights on how you can protect the environment, maintain and increase the value of your company, through a structured CSR/Sustainability process with the use of the GRI Standards. Learn how Today's Best-Run Companies are achieving Economic, Social, and Environmental Success - and How You Can Too... Thu, 22 Aug 2024 06:02:27 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.3 Case study: How Tech Mahindra creates economic value for its stakeholders https://sustaincase.com/case-study-how-tech-mahindra-creates-economic-value-for-its-stakeholders/ Thu, 22 Aug 2024 06:01:37 +0000 https://sustaincase.com/?p=19491 An enabler of digital transformation, consulting and business re-engineering services and solutions, Tech Mahindra works with some of the world’s leading clients, and helps them achieve tangible results. – holistic development for communities, and competitive dominance to clients, growth and business opportunities to value chain partners, and sustained returns to investors and shareholders. This case study is based on the 2021-22 Integrated Annual Report by Tech Mahindra, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) […]

The post Case study: How Tech Mahindra creates economic value for its stakeholders appeared first on SustainCase - Sustainability Magazine.

]]> An enabler of digital transformation, consulting and business re-engineering services and solutions, Tech Mahindra works with some of the world’s leading clients, and helps them achieve tangible results. Tech Mahindra’s people-centricity is exemplified in its intent and capacity to deliver value to all stakeholders  Tweet This! – holistic development for communities, and competitive dominance to clients, growth and business opportunities to value chain partners, and sustained returns to investors and shareholders.

This case study is based on the 2021-22 Integrated Annual Report by Tech Mahindra, prepared in accordance with the GRI Standards, that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

Layout 1

Abstract

Tech Mahindra’s focus on Purpose, People and Performance enables Tech Mahindra to create sustainable, long-term value for all its stakeholders. In order to create economic value for its stakeholders Tech Mahindra took action to:

  • create economic value for employees
  • create economic value for shareholders
  • create economic value for the government

What are the material issues the company has identified?  

In its 2021-22 Integrated Annual Report Tech Mahindra identified a range of material issues, such as climate change, wellness and safety, customer relations, talent and skill management. Among these, creating economic value for its stakeholders stands out as a key material issue for Tech Mahindra.

Stakeholder engagement in accordance with the GRI Standards   

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Tech Mahindra engages with:

Stakeholder Group                Method of engagement
Employees (HC)

 

 ·      TechM Cares Survey

·      Employee engagement initiatives (Leadership Connect, HR Flip Books, UVO 2 Chabot, Internal Portal)

·      Josh, MSP, and ISS5
Customers (HC)

 

 

 ·      Customer Leadership Meet

·      Customer as Promoter Survey

·      Project Satisfaction Survey

·      Account Escalation Dashboard, and Account Status Indicator
Investors & Shareholders (FC)

 

 ·      Analyst Meets & Analyst Briefings

·      Quarterly Results

·      Annual General Meetings

·      Integrated Annual Report

·      Financial Results

·      Press Releases, Social Media
Partners and Collaborators (IC & SRC) ·      Partners Meet

·      Training, Conferences, Workshops & Surveys
Government & Regulators (SRC) ·      Public Policy Engagement

·      Compliance Reports
Academic Institutions (HC & IC) ·      Recruitment Drives & Campus Connect

·      University Collaborations & MoUs
Local Communities (SRC)

 

 ·      “Samvad” Newsletter to establish a dialogue with CSR fraternity

·      Impact assessments

·      City authorities to implement the CSR initiatives
Suppliers and Vendors (SRC)

 

 ·      Supplier Meet

·      Supplier Audits

·      Workshops

·      ESG Trainings

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Tech Mahindra engaged with its stakeholders through questionnaires.

What actions were taken by Tech Mahindra to create economic value for its stakeholders?

In its 2021-22 Integrated Annual Report Tech Mahindra reports that it took the following actions for creating economic value for its stakeholders:

  • Creating economic value for employees
  • In 2022, Tech Mahindra paid ₹ 222,859 million in employee benefit expenses.
  • Creating economic value for shareholders
  • In 2022, Tech Mahindra paid ₹ 39,813 million in dividends.
  • Creating economic value for the government
  • In 2022, Tech Mahindra paid ₹ 18,220 million in taxes.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 201-1 Direct economic value generated and distributed

Disclosure 201-1 Direct economic value generated and distributed corresponds to:

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

  • Exclusive FBRH template to begin reporting from day one
  • Identify your most important impacts on the Environment, Economy and People
  • Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
  • Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.

References:

This case study is based on published information by Tech Mahindra, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:

https://insights.techmahindra.com/investors/tml-integrated-annual-report-fy-2021-22-f.pdf

Note to Tech Mahindra: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

The post Case study: How Tech Mahindra creates economic value for its stakeholders appeared first on SustainCase - Sustainability Magazine.

]]>