What are the material issues the company has identified?

In its 2019 Sustainability Report Celestica identified a range of material issues, such as occupational health and safety, anti-corruption, non-discrimination, human rights assessments, emissions. Among these, treating waste responsibly stands out as a key material issue for Celestica.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The organization should identify its stakeholders, and explain how it has responded to their reasonable expectations.”

Stakeholders must be consulted in the process s of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Celestica engages with:

To identify and prioritise material topics Celestica engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Town hall meetings ·      Leadership meetings ·      Employee surveys ·      Sustainable Workspace programme ·      Open-Door Policy ·      Sustainability Report ·      Annual risk assessment ·      Internal communications
Customers	·      Teleconferences ·      Voluntary reporting ·      Surveys ·      Audits ·      Scorecards ·      Collaboration projects
Academia	·      Emails ·      Presentations ·      Events
Consortia	·      RBA meetings ·      RBA working groups ·      Seminars ·      Webinars
Government	·      Local government regulations ·      Site inspections ·      Site audits
Investors	·      Investor surveys ·      Securities filings (quarterly and annually) ·      Analysts’ calls ·      Sustainability Report
Non-Governmental Organisations (NGOs)	·      Face-to-face meetings ·      Teleconferences ·      On-site tours ·      Collaboration projects
Suppliers	·      Emails ·      Teleconferences ·      Questionnaires ·      Facility tours

What actions were taken by Celestica to treat waste responsibly?

In its 2019 Sustainability Report Celestica reports that it took the following actions for treating waste responsibly:

• Enabling waste solutions
• Celestica helps its customers bring their innovations and product solutions to life by working behind the scenes at all stages of the product lifecycle – from design, prototype, manufacturing, and shipping to product recycling and refurbishing solutions. In its Industrial and Smart Energy businesses, Celestica is helping its customers bring smart trash receptacles to market. These highly complex, intelligent and connected systems collect trash bins only when full, which reduces energy costs and improves performance, sustainability, and waste reduction.

• Promoting circularity
• Celestica provides services that focus on designs with full lifecycle circularity, closed-loop systems, and after-market services. Offering products as a service is a tenet of the circular economy because it transforms the concept of ownership and encourages manufacturers to rethink how a product is used over its lifetime. Shifting mindsets from manufacturing products to delivering customer outcomes is growing the circular economy model. Celestica is working with customers to manage products through design, usage, maintenance, reuse, remanufacture, and recycling. This is being done through take-back programmes, keeping useful materials out of landfills or recycling streams, and screening and repairing products to be distributed back to customers. Within its Asset Recovery Services, Celestica has been able to create this circular model and properly recycle any residual materials.

• Organising the Global Waste Reduction Week
• 2019 marked Celestica’s fifth Global Waste Reduction Week, an event that engages employees in reducing waste. Employees at 14 sites participated in the event and, in total, more than 1,900 kg of material was diverted from landfill during the week:
  • Partnering to Reduce Waste (Toronto): Employees hosted an on-site showcase of sustainable partnerships, which included an employee donation drive for smartphones. The phones were refurbished and upgraded with accessible technologies and distributed to the visually impaired through a local charity.
  • Waste Reduction (Valencia): Site employees promoted waste reduction with educational pamphlets featuring best practices for plastic use in their canteens. Additionally, more than 120 kg of unused tables were disassembled and reused for work benches on the manufacturing line.
  • Electronics Recycling (Toronto, Mississauga, Newmarket, Penang, Song Shan Lake): Approximately 115 kg of obsolete electronic waste including batteries were diverted from landfill by being recycled ethically.
  • Book and Clothing Drives (Toronto, Mississauga, Monterrey, Newmarket, Tucson, Penang, Suzhou, Thailand, Valencia, Oradea): Around the world, Celestica employees held book, toy, and clothing drives to reduce overall waste and give back to their communities. More than 300 kg of goods including winter clothing, books, food, toys and more were collected and distributed to orphanages, shelters for the homeless, abused women, and refugees.
  • Greening Meals (Leixlip, Suzhou GBS, Shanghai): Each of these sites introduced reusable cutlery, plates or mugs in their employee cafeterias. It is estimated that these initiatives will reduce 5,400 kg of waste annually.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Celestica, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Celestica: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Greif identified a range of material issues, such as product quality, ethics and compliance, climate strategy, energy and emissions, talent attraction, development and retention. Among these, treating waste responsibly stands out as a key material issue for Greif.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Greif engages with:

Stakeholder Group	Method of engagement
Greif’s Board of Directors & Leaders	·      Daily interactions ·      Impact mapping interviews ·      Materiality assessment survey ·      Quarterly updates on sustainability
Customers	·      Daily interactions ·      Biannual satisfaction surveys ·      Materiality assessment interviews
Investors	·      Daily interactions ·      Investor day events ·      Materiality assessment interviews
Society/Community	·      Community engagement (face-to-face meetings, interviews, survey) ·      Community service events
Environment	·      Greif LCA ·      Interviews with sustainability experts (e.g., WBCSD)

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Greif conducted interviews and surveys with Greif leadership and external stakeholders.

What actions were taken by Greif to promote treat waste responsibly?

In its 2019 Sustainability Report Greif reports that it took the following actions for treating waste responsibly:

• Reducing VOCs through the use of water-based exterior paints
• Since 2009, Greif has been committed to using water-based exterior paints in its operations, rather than high volatile organic compound (VOC) exterior paints. Through transitioning to water-based paints, Greif reduced VOC-based emissions by 40 percent. Greif’s Alsip, Illinois facility reduced VOC content by approximately 2 lbs./gallon. In RIPS China, five Greif facilities successfully tested their capabilities to use water-based exterior paints and some began transitioning customers to the products using them. Additionally, Greif’s North American Rigid Industrial Packaging & Services (RIPS) operations collect excess exterior steel drum paint to reuse to paint the bottom of the drums. Termed “Greif Gray,” this recollected paint reduced paint waste by 22 percent in 2017.

• Reducing waste by addressing wastewater
• In 2017, Greif’s RIPS facility in Riyadh, Saudi Arabia was the largest contributor of waste to landfill in the EMEA region (Europe, the Middle East and Africa) with 36 percent of waste going to landfill. Through analysing their waste streams, the facility team determined that this was primarily due to wastewater that, if treated properly, could be recycled. Despite limited infrastructure support, availability of recycling partners and transportation options, the team worked to establish a process to internally separate and clean water to acceptable levels for local transporters and recyclers, and consistently return water to them. Through these measures, the team reduced the oil content of the water from 60 ppm to 1.5 ppm and decreased their waste-to-landfill to four percent by the end of 2019. Due to Saudi Arabia’s own water scarcity, the impact of this initiative goes far beyond Greif’s operations. Through initiatives like this Greif has the ability to set a precedent for other businesses and, ultimately, impact the local community.

• Turning waste to fuel
• In 2019, Greif collaborated with one of its waste management partners to identify materials used in its operations that could enter their engineered fuels programme, which aims to identify materials that have a high heat value such as plastics, oils and absorbents, that can be used as fuel in certain applications that require significant amounts of energy, such as cement kilns. Through this collaboration, polypropylene lids used on Greif’s fiber and plastic drums were identified as strong options to enter this programme. Since these lids cannot be recycled, Greif’s Naperville, Illinois facility collected and palletised 3.3 tons of lids to enter into this programme. Without this programme, the lids would have been sent to landfill.

• Achieving waste reduction through customer service excellence
• In 2019, Greif’s RIPS facility in Sweden received a customer complaint that Jerry cans were being damaged during unpacking because the plastic film used to wrap the pallets was too tight and difficult to remove. In response, the facility tested a number of film alternatives that were easier to remove and posed less risk of damaging the cans and ultimately selected an alternative that reduced the use of film by 48 percent, saving 7500 kg of materials annually. The transition also led to $12,000 USD savings and a 22,000 kg emission reduction. In order to scale the project, the team updated the standard operating procedure for using similar films and worked with Greif’s procurement team to update the supplier and material for the film.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
 

References:

1) This case study is based on published information by Greif, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Greif: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2018-19 Sustainability Report Hindalco identified a range of material issues, such as environmental compliance, GHG emissions, ethics and integrity, occupational health and safety, water availability. Among these, treating waste responsibly stands out as a key material issue for Hindalco.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Hindalco engages with:

To identify and prioritise material topics Hindalco engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Emails and Meetings ·      Intranet Portals ·      Employee Satisfaction Surveys ·      Training Programmes ·      Performance appraisal reviews ·      Grievance Redressal Mechanisms
Customers	·      Emails and Meetings ·      Customer Satisfaction Surveys ·      Grievance Redressal Mechanisms
Suppliers	·      Emails and Meetings ·      Vendor Assessment & Review ·      Supplier Audits ·      Signed Contracts ·      Training Workshops and Seminars ·      Social Gatherings
Communities	·      Training & Workshops ·      Regular Meetings ·      Need Assessment & Satisfaction Surveys ·      CSR Reports
Investors and shareholders	·      Board Meetings ·      Annual Reports ·      Website
Government and regulatory bodies	·      Annual Reports ·      Communication with regulatory bodies ·      Formal Dialogues
Media	·      Social Media ·      Press Releases ·      Interviews ·      Website
Industry associations	·      Meetings

What actions were taken by Hindalco to treat waste responsibly?

In its 2018-19 Sustainability Report Hindalco reports that it took the following actions for treating waste responsibly:

• Launching the ‘Value from Waste’ initiative
• Hindalco’s ‘Value from Waste’ initiative is aimed at achieving 100 utilisation of key wastes by 2025. In alignment to this initiative, Hindalco’s wastes like bauxite residue, fly ash, spent pot lining, aluminium dross, vanadium sludge, copper slag and phospho-gypsum are collected, stored and disposed. The total waste generation from Hindalco’s operations during the reporting period was 13.07 million MT, of which 0.37 million MT was hazardous waste and 12.70 million MT was non-hazardous waste. A major part of solid waste generated from Hindalco’s operations consists of bauxite residue and fly ash, and Hindalco focuses on maximum utilisation of these wastes.

• Adopting the circular economy approach
• As part of its circular economy approach, Hindalco has identified avenues for utilisation of waste generated from its industry as a raw material for various other industries. Hindalco has taken specific initiatives for waste disposal of bauxite residue and spent pot lining. The spent pot lining is processed in-house for further reuse as a refractory application. The bauxite residue is sold to cement industries as useful raw material and for manufacturing of paver blocks. The project for utilisation of bauxite residue with geo-polymer for construction application was initiated during the reporting period and is under progress as of now. In addition to these initiatives, a study was carried out for utilisation of bauxite residue for backfilling of mines. This has helped Hindalco dispose of the waste generated from the previous financial year as well. In FY 2018-19, a total of 13.75 million MT of waste was disposed, of which 0.32 million MT was hazardous waste and 13.43 million MT was non-hazardous waste.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Hindalco, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Hindalco: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Oriflame identified a range of material issues, such as economic and value creation, sustainable sourcing, human rights, sustainable packaging. Among these, reducing its GHG emissions stands out as a key material issue for Oriflame.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Oriflame engages with:

To identify and prioritise material topics Oriflame engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Employee NPS – quarterly survey collecting information and feedback on important elements of employee satisfaction and experiences ·      CEO Connect – annual live broadcast where employees ask the CEO questions both during and in advance of the event ·      Continuous trainings and feedback, e.g. the Oriflame way ·      Dialogue and sharing through Oriflame’s intranet and internal social media
Consultants	·      Consultant NPS – permanent feedback from Consultants about experiences and possible improvements ·      Business meetings, trainings, conferences and events ·      Sustainability study – through a web panel collecting information on what Oriflame’s Consultants prioritise most regarding sustainability
Investors	·      Meetings/calls with investors ·      Conference calls for the financial community in connection to quarterly reports ·      Attending seminars for the financial community ·      Corporate affairs meetings incl. Direct Selling Association (DSA) meetings ·      Yearly roadshows ·      Responding to ongoing investor questions and data reporting requests
Consumers	·      Consumer research, primarily product focused ·      Consumer surveys, sometimes including Oriflame Consultants in their role as consumers ·      Oriflame Brand Image Index, OBII (Annual)
Suppliers	·      Regular meetings/site visits with Oriflame teams regarding purchasing, packaging etc. ·      Regular sustainability site audits ·      Supplier self-assessment survey
NGOs	·      One-on-one meetings discussing both general strategy and more specific topics ·      Discussions at industry events
Society	·      Participation in industry initiatives and standardisation bodies ·      Community involvement, including Oriflame Foundation initiatives ·      Participation in conferences and events

What actions were taken by Oriflame to reduce its GHG emissions?

In its 2019 Sustainability Report Oriflame reports that it took the following actions for reducing its GHG emissions:

• Implementing an energy audit programme
• Oriflame implemented an energy audit programme at its factories and offices in 2011 and has, since then, annually conducted energy audits with a focus on environmental sustainability, including energy efficiency, water consumption and waste. The results have helped Oriflame identify areas of improvements and establish energy saving programmes.

• Reducing logistics emissions
• Oriflame has developed a logistics programme to gradually consolidate local warehouses and move its product sourcing, catalogue printing and Global Distribution Centres closer to its major markets. Since 2010, Oriflame has reduced its emissions from global logistics transportation by 20% per pallet shipped. Oriflame is continuously reviewing packaging and loading routines to fit more into each truck and container. When selecting road carriers, a minimum 85% of the substituted equipment should meet the environmental standard Euro 4, Euro 5 or Euro 6.

• Achieving green building certifications
• Oriflame seeks to certify all its new construction and major renovations. In 2015, Oriflame built two new manufacturing sites in Noginsk, Russia and Roorkee, India with LEED® certifications. LEED® is a green building certification recognising best-in-class sustainable building practices. The following year, Oriflame’s main office in Moscow was BREEAM certified – another green building certification that helps drive sustainable improvements through operational efficiency. Oriflame’s factories in Russia and Poland are annually assessed by EcoVadis – a scorecard to assess environmental, social and ethical risks. In the last two years, Oriflame received gold certification, the highest score, for both sites and its factory in Poland was placed among the top 5% of companies assessed by EcoVadis.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 305-1 Direct (Scope 1) GHG emissions

2) Disclosure 305-2 Energy indirect (Scope 2) GHG emissions

3) Disclosure 305-3 Other indirect (Scope 3) GHG emissions

4) Disclosure 305-4 GHG emissions intensity

5) Disclosure 305-5 Reduction of GHG emissions

 

Disclosure 305-1 Direct (Scope 1) GHG emissions corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4
• Sustainable Development Goal (SDG) 13: Take urgent action to combat climate change and its impacts
• Targets: 13.1
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources for sustainable development
• Targets: 14.3
• Sustainable Development Goal (SDG) 15: Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
• Targets: 15.2

Disclosure 305-2 Energy indirect (Scope 2) GHG emissions corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4
• Sustainable Development Goal (SDG) 13: Take urgent action to combat climate change and its impacts
• Targets: 13.1
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources for sustainable development
• Targets: 14.3
• Sustainable Development Goal (SDG) 15: Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
• Targets: 15.2

Disclosure 305-3 Other indirect (Scope 3) GHG emissions corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4
• Sustainable Development Goal (SDG) 13: Take urgent action to combat climate change and its impacts
• Targets: 13.1
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources for sustainable development
• Targets: 14.3
• Sustainable Development Goal (SDG) 15: Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
• Targets: 15.2

Disclosure 305-4 GHG emissions intensity corresponds to:

• Sustainable Development Goal (SDG) 13: Take urgent action to combat climate change and its impacts
• Targets: 13.1
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources for sustainable development
• Targets: 14.3
• Sustainable Development Goal (SDG) 15: Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
• Targets: 15.2

Disclosure 305-5 Reduction of GHG emissions corresponds to:

• Sustainable Development Goal (SDG) 13: Take urgent action to combat climate change and its impacts
• Targets: 13.1
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources for sustainable development
• Targets: 14.3
• Sustainable Development Goal (SDG) 15: Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
• Targets: 15.2

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
 

References:

1) This case study is based on published information by Oriflame, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original at the link:

https://investors.oriflame.com/sites/default/files/media/Oriflame_2019_Sustainability_Report.pdf

Note to Oriflame: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2020 Sustainability Report INPEX identified a range of material issues, such as complying with laws, preventing bribery and corruption, respecting human rights, securing occupational health and safety, strengthening climate-related risk management. Among these, promoting sustainable water use stands out as a key material issue for INPEX.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups INPEX engages with:

To identify and prioritise material topics INPEX engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Project Partners	·      Regular meetings ·      Regular communication
Contractors	·      Indication of qualifications to prospective suppliers ·      Briefings on qualifications ·      Regular meetings ·      HSE Audits
Customers	·      Designated contact ·      Provision of product information ·      Identification of customer needs at service ·      stations
Shareholders and Investors	·      The General Meeting of Shareholders, briefings and exhibitions, IR meetings ·      Issuance of reports (securities report, annual report, presentation slides, etc.)
Local Communities	·      Environmental and social impact assessment ·      Community briefings ·      Various pamphlets ·      Social contribution activities
NGOs	·      Information gathering to solve global social issues ·      Round-table discussions
Employees	·      Face-to-face meetings with managers ·      Consultation between labour and management ·      Various training and study abroad programmes ·      Internal magazines
Oil and Gas Producing Countries	·      Communication at each project phase (tender, approval process of development plan; development and production; decommissioning)

What actions were taken by INPEX to promote sustainable water use?

In its 2020 Sustainability Report INPEX reports that it took the following actions for promoting sustainable water use:

• Identifying high water stress areas
• INPEX has checked to see whether its operational sites are included in a high water stress area using “AQUEDUCT,” a water risk mapping tool developed by World Resources Institute (WRI). The tool is used to assess and investigate water availability prior to the commencement of a project. As of December 31, 2019, there were no projects operating in high water stress areas.
• Promoting the efficient use of water resources
• The effective utilisation of water resources is one of INPEX’s corporate environmental targets. Based on this target, INPEX strives to use water resources efficiently in its domestic and overseas operational sites. INPEX’s domestic sites use tap water, industrial water and groundwater as coolants. Groundwater is also used as a coolant for power generation and for snow melting. INPEX has adopted a circulating system for cooling water and installed a sensor equipped with an automatic shutoff system for snow melting to reduce water consumption. For overseas projects, from FY 2019, INPEX started field surveys of water use at facilities within the LNG plant of the Ichthys LNG Project which started operation in FY 2018. To reduce water use at the plant, INPEX is looking into the feasibility of reusing water—such as wastewater from processing as well as wastewater and condensed steam from power generation facilities—taking into consideration cost effectiveness.

• Developing water treatment technology
• From FY 2015 to 2017, INPEX conducted a pilot project at its Sotoasahikawa plant in Akita Prefecture in collaboration with Chiyoda Corporation and METAWATER, under the support of JOGMEC (Japan Oil, Gas and Metals National Corporation) to test the ceramic membrane filtration of produced water. This technology is expected, once established, to further reduce the environmental negative impacts of produced water discharges. The joint studies have started to collaborate with JOGMEC since FY 2018 and the pilot test for commercial use of this technology has been currently ongoing. Together with achieving a total operation time of 10,000 hours by March 31, 2020, INPEX has constructed a produced water processing facility and continues to operate without accident and occupational injury during the entire operating period of approximately four and a half years.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 303-1 Interactions with water as a shared resource

Disclosure 303-1 Interactions with water as a shared resource corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3, 6.4, 6.A, 6.B
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by INPEX, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to INPEX: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Ford Otosan identified a range of material issues, such as customer satisfaction, vehicle and traffic safety, energy efficiency and emissions, innovation and digitalisation. Among these, treating waste responsibly stands out as a key material issue for Ford Otosan.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Ford Otosan engages with:

To identify and prioritise material topics Ford Otosan engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Shareholders & Investors	·      Corporate web site and Investor Relations ·      Mobile Application ·      Investor and analyst presentations ·      Special circumstances disclosures ·      Meetings to assess financial results ·      One-to-one interviews and meetings ·      Meetings ·      Plant visits ·      Annual Report and Sustainability Report
Employees	·      Ford Otosan Working Principles ·      Internal portal ·      Internal television broadcast ·      Suggestion, appreciation and reward system ·      Working groups and committees ·      Internal publications such as Journal and General Manager’s Message Bulletin, announcements and notices ·      Social events ·      Performance Management System ·      Annual Report and Sustainability Report ·      Employee engagement surveys and questionnaires ·      Open Door and leadership meetings
Media	·      Annual Report and Sustainability Report ·      Interviews and conversations ·      Meetings ·      Press releases ·      Special circumstances disclosures
Vocational Schools, Universities and Academy	·      Annual Report and Sustainability Report ·      Academic congresses and seminars ·      Articles and publications, academic researches ·      Joint projects ·      Training and technical support ·      Sponsorships ·      Meetings
Dealerships	·      Annual Report and Sustainability Report ·      Dealer meetings, Dealer Council and one-on-one ·      meetings ·      Dealer and customer satisfaction surveys ·      Internal publications ·      Trainings for dealers
Koç Community Companies	·      Annual Report and Sustainability Report ·      Working groups ·      Project partnerships
Public Organisations	·      Annual Report and Sustainability Report ·      Audits ·      Meetings ·      Trainings
Suppliers and Subcontractors	·      Annual Report and Sustainability Report ·      Ford Otosan Working Principles ·      Trainings ·      Award ceremony ·      One-to-one interviews ·      OHS Committees
Non-Governmental Organisations	·      Annual Report and Sustainability Report ·      Working groups, Committee and the Board of Directors Memberships ·      Memberships ·      Joint projects and initiatives ·      Meetings

What actions were taken by Ford Otosan to treat waste responsibly?

In its 2019 Sustainability Report Ford Otosan reports that it took the following actions for treating waste responsibly:

• Reducing plastic waste
• Ford Otosan adopts the zero waste approach in tackling plastic pollution and implements projects to reduce plastic waste at its source. Ford Otosan supports Koç Holding’s commitment to end consumption of disposable plastics by the end of 2020 and continues its efforts accordingly, eliminating the use of disposable plastics in dining halls and offices, reducing plastic consumption in these areas by 50%. Ford Otosan is also carrying out an awareness campaign in order to eliminate the use of plastic bags for the parts delivered as wrapped in nylon covers in Yeniköy and Gölcük plants. Ford Otosan examined the packaging of 454 different parts under the My Plant My Environment (Benim Fabrikam Benim Çevrem) project and identified the opportunity to improve the number of pieces per case for 177 parts, improve the number of pieces for 266 parts and reduce the use of plastic bags. And in terms of logistics costs, Ford Otosan saves 764,000 TL annually.

• Implementing a compost project
• In line with the goal of reducing domestic waste at the Eskişehir Plant, Ford Otosan designed a composting machine to produce compost and built it with the metal waste materials obtained from the plant. Thanks to this machine, food waste from the cafeteria and the tea wastes from the tea houses are used to produce compost. Ford Otosan aims to use this compost as a plant nutrient in the green areas located at its plant site and to give them to employees who demand it. Experimental studies and outputs of the project are still examined as an undergraduate thesis at Eskişehir Technical University, Environmental Engineering Department.

• Launching a Bioamp Bacteria Application
• Ford Otosan started to use bacteria instead of an oil trap to prevent the oils generated during the washing process from flowing into the wastewater. The bacteria prevented fat accumulation and solidification. Thanks to this project, Ford Otosan reduced waste generation and saved from monthly cleaning time and labour, also minimising occupational health and safety risks.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Ford Otosan, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Ford Otosan: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Corporate Social Responsibility Report Xerox identified a range of material issues, such as customer satisfaction, sustainability of products and services, data security, product energy efficiency, supply chain management. Among these, treating waste responsibly stands out as a key material issue for Xerox.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Xerox engages with: 

Stakeholder Group

Clients

Employees

Public policymakers

Investors

Nongovernmental organisations (NGOs)

Suppliers

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Xerox conducted interviews and workshops with internal stakeholders and Xerox leaders along with discussions with external stakeholders, also collecting feedback from its employees.

What actions were taken by Xerox to treat waste responsibly?

In its 2019 Corporate Social Responsibility Report Xerox reports that it took the following actions for treating waste responsibly:

• Reducing hazardous waste
• Since 1999, Xerox has reduced the quantity of hazardous waste generated by almost 90 percent. These hazardous waste reduction activities included manufacturing technology changes and reuse/recycling initiatives. Xerox seeks to manage these waste streams in a beneficial manner. Approximately 65 percent of the hazardous waste generated in 2018 was managed at fuels blending and solvent recycling facilities. Only 1.49 tons of hazardous waste was landfilled, while all other hazardous waste generated during the year was treated and/or incinerated. Xerox does not export hazardous waste to developing nations.

• Reusing and recycling non-hazardous solid waste
• Xerox reuses boxes, pallets, and containers for parts delivery, captures and reprocesses toner that is outside the acceptable size range during manufacturing, recycles returned equipment, and reuses totes for recycling scrap metal and paper. Xerox’s process waste consists primarily of paper, wood, pallets, waste toner, plastics, and packaging waste, such as corrugated cardboard. Equipment manufacturing waste includes scrap metal, waste batteries and lamps, miscellaneous trash, and unusable, end-of-life equipment and parts that clients return to Xerox for processing and remanufacturing. This waste made up about 68 percent of the non-hazardous solid waste managed by Xerox operations in 2018. Xerox is able to reuse or recycle nearly 100 percent of the equipment and parts generated from its client and field service returns. Xerox’s goal is to reuse, recycle, or recover energy from 100 percent of waste generated at facilities globally, by 2020. In 2018, 95 percent of non-hazardous solid waste generated was reused in equipment repairs or remanufacturing, recycled, or used to produce energy, up from 94 percent in 2017. Xerox’s equipment resellers were also able to return a greater number of products to the marketplace for resale.

• Addressing environmental contamination
• In 1985, Xerox voluntarily assessed its real estate portfolio globally and identified sixty-eight facilities that required corrective actions to address environmental contamination. Xerox worked closely with the appropriate federal, state, and local agencies to implement prompt and appropriate measures to ensure the protection of employees, neighbours, and the environment. Today, only three of the original sixty-eight sites require active remedial or control measures. Source areas of contamination have effectively been removed or greatly reduced, allowing the remediated properties to be available for reuse or redevelopment. Xerox is conducting post-remediation compliance monitoring at one site that is no longer subject to active remediation, which will enable the regulatory process for managing this site to be completed. Besides employing conventional techniques for groundwater recovery and treatment and soil excavation, Xerox has a history of developing innovative technologies to enhance its remedial efforts. These include techniques that improve and accelerate the recovery of contaminants, such as high-vacuum 2-Phase Extraction and enhanced bedrock fracturing. Xerox also employs technologies where contaminants are degraded or converted to less harmful substances through enhanced natural biodegradation and chemical oxidation processes.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 306-2 Waste by type and disposal method

2) Disclosure 306-4 Transport of hazardous waste

 

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

Disclosure 306-4 Transport of hazardous waste corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Xerox, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Xerox: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Toyota Material Handling Europe identified a range of material issues, such as attracting and retaining talent, compliance, customer safety, responsible purchasing. Among these, reducing energy use in its operations stands out as a key material issue for Toyota Material Handling Europe.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Toyota Material Handling Europe engages with: 

Stakeholder Group

Employees

Prospective employees

Students

Customers

Suppliers

Distributors

Toyota Industries and its group companies

Local communities

Public authorities

European Works Council

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Toyota Material Handling Europe engaged, through surveys, with 34 internal stakeholders (including leaders and decision makers across Toyota Material Handling Europe) and 22 external stakeholders who included industry associations, a civil society agency, an external consultant, an auditor, Toyota Material Handling Europe’s owner, a daughter and sister company, academia, media, a local government representative, a worker that was not an employee, and several suppliers and customers.

What actions were taken by Toyota Material Handling Europe to reduce energy use in its operations?

In its 2019 Sustainability Report Toyota Material Handling Europe reports that it took the following actions for reducing energy use in its operations:

• Reducing fleet fuel consumption
• In FY15, Toyota Material Handling Europe launched its green company car guideline, moving to more hybrid company cars and reduced fleet fuel consumption. Since FY12, the share of diesel in Toyota Material Handling Europe’s fuel mix for company cars and service vans has been reduced from 89% to 70%. With four million service visits per year, 60% of Toyota Material Handling Europe’s fuel use and 29% of its total energy use comes from fuel for service vans. By carrying about 20% less weight, getting smaller service vans, using GPS and eco-driving, Toyota Material Handling Europe uses less fuel and reduces CO2 emissions.

• Decreasing fuel use in buildings and factories
• Toyota Material Handling Europe’s factories in Italy and its company in the Czech Republic have achieved ISO 50001, and its company in the Netherlands achieved significant CO2 reductions. These entities continue to act as centres of excellence in energy management. Another factory (France) and two sales and service companies will become ISO 50001 certified in FY21. In FY19, Toyota Material Handling Manufacturing Sweden started to switch to liquefied biogas (LBG) and so reduce the total CO2 output from Toyota Material Handling by more than 5% through one single project. Two customer demo sites for solar charging have also been launched in Toyota Material Handling Europe’s premises:
  • On the Toyota Material Handling Netherlands campus in Ede, energy from solar panels is fed via solar charging stations to electric material handling equipment.
  • Lift Truck Equipment S.p.A. (LTE), Toyota Material Handling Europe’s mast manufacturing company in Italy, installed a hydrogen station in May 2017, producing hydrogen from renewable electricity generated by the company’s solar panels (140 kW). The hydrogen is filled to the company’s fuel cell lift trucks – developed by Toyota Industries Corporation – to contribute to CO2 reduction.
• Due to their commitment to energy efficiency and low-carbon technologies, both entities have already met their 2020 energy and CO2 targets. In FY16, Toyota Material Handling Europe’s sustainability champions visited Toyota Material Handling Netherlands and in FY18 its Lift Truck Equipment factory (LTE) in Ferrara, Italy in order for Toyota Material Handling Europe’s experts to learn from their best practice experience.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 302-4 Reduction of energy consumption

Disclosure 302-4 Reduction of energy consumption corresponds to:

• Sustainable Development Goal (SDG) 7: Ensure access to affordable, reliable, sustainable and modern energy for all
• Targets: 7.3
• Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
• Targets: 8.4
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.2
• Sustainable Development Goal (SDG) 13: Take urgent action to combat climate change and its impacts
• Targets: 13.1

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Toyota Material Handling Europe, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Toyota Material Handling Europe: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Qatar Steel identified a range of material issues, such as operational efficiency, employee and contractor safety, emergency preparedness, energy consumption, product innovation. Among these, promoting responsible materials management stands out as a key material issue for Qatar Steel.

Stakeholder engagement in accordance with the GRI Standards                                     

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Qatar Steel engages with:

Stakeholder Group	Method of engagement
IQ / QP	·      One to One Meetings, Visits & Workshops ·      AGM ·      Board Meetings ·      Business Visit ·      Joint Programmes &Partnerships
Investment	·      AGM ·      Board Meetings ·      Visits
Suppliers	·      Business Visit ·      Conferences & Seminars ·      Emails / Virtual meeting platform
People	·      Intranet ·      One to One Meetings & Annual Gathering ·      Training Programmes ·      Code of Ethics & Business Conduct
Traders / Customers / End-customer influence bodies	·      One to One Meetings
Regulatory Bodies / Steel Association	·      Joint Programmes & Partnerships ·      One to One Meetings ·      Conferences & Seminars ·      Audit Reports ·      Press Releases ·      Interviews ·      Sponsorships

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Qatar Steel engaged with its stakeholders through interviews, to obtain stakeholder feedback on material sustainability issues.

What actions were taken by Qatar Steel to promote responsible materials management?

In its 2019 Sustainability Report Qatar Steel reports that it took the following actions for promoting responsible materials management:

• Implementing a Life Cycle Assessment
• In 2019, Qatar Steel completed a Life Cycle Assessment (LCA) on its products through a third-party evaluator, BRE Global, in accordance with the requirements of EN15804:2012 and A1:2013. By applying Life Cycle Assessment (LCA) to its products, Qatar Steel is fully aware of its products’ environmental impacts throughout all stages of their life cycle, from mining to manufacturing, transport, use and recycling or disposal. This “cradle-to-grave” analysis is required to meet the international accreditations in manufacturing for Qatar Steel’s high-grade steel. Qatar Steel seeks to take full advantage of steel’s infinite recyclability by recycling steel scrap generated in Qatar, to further reduce the environmental impacts of its main products. The LCA also provides Qatar Steel with the necessary data to benchmark the environmental performance of the main products and acts as structural support for its environmental decision-making.

• Promoting responsible sourcing
• Qatar Steel has achieved a Responsible Sourcing of Construction Products certificate from UK CARES and holds a BRE BES 6001 Issue 3.1 responsible sourcing certification from UK CARES since 2016.The BRE standard BES 6001 has been published for construction product manufacturers to make sure and then prove that their products have been made with materials that have been responsibly sourced. The standard includes a framework for various aspects such as the organisational governance, supply chain management and environmental and social aspects that have to be addressed in order to ensure the responsible sourcing of construction products. In 2019, Qatar Steel also achieved a performance rating of “VERY GOOD”, becoming the first steel company to achieve a performance rating of “VERY GOOD” for the prestigious BES 6001 Responsible Sourcing Certification from CARES UK after the successful reassessment audit conducted, along with a CARES SCS Scheme Surveillance Audit.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 301-1 Materials used by weight or volume

2) Disclosure 301-2 Recycled input materials used

 

Disclosure 301-1 Materials used by weight or volume corresponds to:

• Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
• Targets: 8.4
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.2

Disclosure 301-2 Recycled input materials used corresponds to:

• Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
• Targets: 8.4
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.2, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Qatar Steel, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Qatar Steel: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Kerry Properties identified a range of material issues, such as business ethics and integrity, information privacy, customer health and safety, service and product quality, socioeconomic compliance. Among these, treating waste responsibly stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group	Method of engagement
Investors and Shareholders	·      Annual/Special General Meetings ·      Annual and interim results announcements ·      Announcements and circulars ·      Annual and interim reports ·      Sustainability reports ·      Company websites ·      Investor visits/briefings ·      Response to investor surveys and benchmarking exercises ·      Press and analysts’ conferences ·      Roadshows and investors’ conferences
Customers and Tenants	·      Customer satisfaction surveys ·      Customer service hotlines ·      Community events ·      Club and membership activities ·      Social media and company websites ·      Corporate magazines ·      Mobile applications for tenants
Government and Industry Associations	·      Regular meetings ·      Public consultation ·      Conference, forums and seminars
Academia	·      Research studies ·      Student partnership programmes ·      Event venue sponsorships ·      Seminars
Media	·      Press conferences and releases ·      Media briefings ·      Feedback and response to enquiries
Non-governmental Organisation Partners	·      Focus groups ·      Partnership programmes ·      Award schemes and charters ·      Sponsorships and donations ·      Conferences and seminars
Employees	·      Orientation and training sessions ·      Team building activities ·      Recreational and volunteering activities ·      Lunch with senior management ·      Communication enhancement via latest information technologies ·      Employee Innovation Committee and sustainability taskforces ·      Staff magazine “Art of Services” ·      Employee opinion surveys ·      Performance appraisal ·      Mobile Intranet and emails ·      Newsletters
Suppliers and Contractors	·      Surveys and meetings ·      Supplier enquiry hotline ·      Green Construction Site Award ·      Kerry Project — Community Caring Scheme ·      Safety briefings ·      Tendering and procurement processes
Local Communities	·      Public/community events ·      Community initiatives ·      Corporate volunteer team and employee volunteering activities ·      Company websites

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with over 700 stakeholders through face-to-face interviews, focus group workshops and a questionnaire survey.

What actions were taken by Kerry Properties to treat waste responsibly?

In its 2019 Sustainability Report Kerry Properties reports that it took the following actions for treating waste responsibly:

• Recycling waste
• Kerry Properties requires all contractors at construction sites to collect and sort waste properly and dispose of them according to local rules and regulations. It is also compulsory for them to track waste generation against the monthly recycling target set within Kerry Properties’ EMS (Environmental Management Systems). In 2019, Kerry Properties achieved and exceeded the target of 60% recycling rate of construction waste. Additionally, under the Enhanced Safety Performance and Environmental Protection Scheme, contractors are rewarded if more than 70% of C&D (construction and demolition) waste generated is recycled.

• Providing employees with guidelines on waste management
• In Hong Kong, Kerry Properties provides its employees with guidelines on waste management and reduction, to make sure that they understand the best practice. To prepare for the upcoming municipal solid waste charging scheme, Kerry Properties arranged training for property management staff. In China, Kerry Properties communicated the latest information and practices on waste sorting among employees and customers on social media platforms. In December 2019, Kerry Properties also held an EMS upcycling workshop in the head office though which it engaged its staff in sustainable waste management in a casual and practical way. For example, staff learned how to transform old jeans to stylish and practical denim bags.

• Driving behavioural change among tenants, residents and customers
• To drive behavioural change among tenants, residents and customers for promoting environmental protection, Kerry Properties provided relevant waste handling guidelines and organised a series of recycling campaigns, educational tours and workshops. In response to the introduction of mandatory garbage classification in Shanghai and Hangzhou, Kerry Properties introduced new waste management initiatives to Kerry Everbright City Phase III and Hangzhou Kerry Centre. Designated personnel were assigned with the responsibility of enforcing and monitoring the waste sorting and recycling. Tenants and customers were provided with clearly labelled containers and sorting guidance. To encourage waste reduction at the source, Kerry Properties also distributed reusable umbrella bags to tenants and residents as souvenirs during its green activities in Hong Kong. At Kerry Everbright City Phase III, Kerry Properties produced posters, notices and videos on waste sorting to raise awareness. Community activities, such as visiting tours, were also organised to promote best practices. At Hong Kong Kerry Centre, Kerry Properties held a 66-day “Bring Your Own Container” campaign to encourage customers to build a green habit. During the campaign, customers who brought their own takeaway containers could enjoy discounts at selected restaurants.

• Monitoring waste
• In 2019, Kerry Properties set up a smart waste monitoring system in five properties in Hong Kong. Waste and recyclable data were collected through cloud technology, enabling Kerry Properties to track waste generation more accurately and efficiently. At the same time, Kerry Properties organised educational activities on waste reduction and recycling.

• Prioritising food waste management
• Food waste has been one of Kerry Properties’ priorities in waste management. Selected properties in Hong Kong and China are equipped with food waste decomposers and, in 2019, food waste decomposers were installed in additional properties, for example, The Bloomsway, Mantin Heights, and Mont Rouge. Moving forward, Kerry Properties will explore the feasibility of introducing food waste decomposers to other managed properties. At MegaBox, Kerry Properties extended, since May 2019, the food waste collection and recycling programme to food and beverage tenants. Collected food waste was transported to O • PARK1, the first organic resources recovery centre in Hong Kong. Food waste is converted into biogas and compost, which are used for electricity generation and landscaping and agricultural purposes respectively.

• Reducing plastic waste
• To reduce plastic waste at the source, Kerry Properties introduced the “No Disposables” campaign to its managed properties in Hong Kong in 2019. Kerry Properties aims to ban disposable cutlery in all clubhouse activities through this campaign. Bottled water was also banned in all in-house staff engagement activities, meetings and large functions in Hong Kong. Instead, Kerry Properties provides water dispensers and water served with glasses whenever possible. To demonstrate its commitment to plastic management with its business partners, Kerry Properties also requires building contractors to ban plastic bottled water from all meetings at construction sites under “Kerry Project — Community Caring Scheme”. To promote recycling of plastic bottles, Kerry Properties installed smart plastic-bottle recycling machines at Kerry Everbright City Phase III, Shanghai Central Residences in Shanghai and MegaBox in Hong Kong. Kerry Properties offered monetary incentives for bottles returned, while plastic bottles collected will be used to produce new bottles.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

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References:

1) This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

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