What are the material issues the company has identified?

In its 2019 Sustainability Report Celestica identified a range of material issues, such as occupational health and safety, anti-corruption, non-discrimination, human rights assessments, emissions. Among these, treating waste responsibly stands out as a key material issue for Celestica.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The organization should identify its stakeholders, and explain how it has responded to their reasonable expectations.”

Stakeholders must be consulted in the process s of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Celestica engages with:

To identify and prioritise material topics Celestica engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Town hall meetings ·      Leadership meetings ·      Employee surveys ·      Sustainable Workspace programme ·      Open-Door Policy ·      Sustainability Report ·      Annual risk assessment ·      Internal communications
Customers	·      Teleconferences ·      Voluntary reporting ·      Surveys ·      Audits ·      Scorecards ·      Collaboration projects
Academia	·      Emails ·      Presentations ·      Events
Consortia	·      RBA meetings ·      RBA working groups ·      Seminars ·      Webinars
Government	·      Local government regulations ·      Site inspections ·      Site audits
Investors	·      Investor surveys ·      Securities filings (quarterly and annually) ·      Analysts’ calls ·      Sustainability Report
Non-Governmental Organisations (NGOs)	·      Face-to-face meetings ·      Teleconferences ·      On-site tours ·      Collaboration projects
Suppliers	·      Emails ·      Teleconferences ·      Questionnaires ·      Facility tours

What actions were taken by Celestica to treat waste responsibly?

In its 2019 Sustainability Report Celestica reports that it took the following actions for treating waste responsibly:

• Enabling waste solutions
• Celestica helps its customers bring their innovations and product solutions to life by working behind the scenes at all stages of the product lifecycle – from design, prototype, manufacturing, and shipping to product recycling and refurbishing solutions. In its Industrial and Smart Energy businesses, Celestica is helping its customers bring smart trash receptacles to market. These highly complex, intelligent and connected systems collect trash bins only when full, which reduces energy costs and improves performance, sustainability, and waste reduction.

• Promoting circularity
• Celestica provides services that focus on designs with full lifecycle circularity, closed-loop systems, and after-market services. Offering products as a service is a tenet of the circular economy because it transforms the concept of ownership and encourages manufacturers to rethink how a product is used over its lifetime. Shifting mindsets from manufacturing products to delivering customer outcomes is growing the circular economy model. Celestica is working with customers to manage products through design, usage, maintenance, reuse, remanufacture, and recycling. This is being done through take-back programmes, keeping useful materials out of landfills or recycling streams, and screening and repairing products to be distributed back to customers. Within its Asset Recovery Services, Celestica has been able to create this circular model and properly recycle any residual materials.

• Organising the Global Waste Reduction Week
• 2019 marked Celestica’s fifth Global Waste Reduction Week, an event that engages employees in reducing waste. Employees at 14 sites participated in the event and, in total, more than 1,900 kg of material was diverted from landfill during the week:
  • Partnering to Reduce Waste (Toronto): Employees hosted an on-site showcase of sustainable partnerships, which included an employee donation drive for smartphones. The phones were refurbished and upgraded with accessible technologies and distributed to the visually impaired through a local charity.
  • Waste Reduction (Valencia): Site employees promoted waste reduction with educational pamphlets featuring best practices for plastic use in their canteens. Additionally, more than 120 kg of unused tables were disassembled and reused for work benches on the manufacturing line.
  • Electronics Recycling (Toronto, Mississauga, Newmarket, Penang, Song Shan Lake): Approximately 115 kg of obsolete electronic waste including batteries were diverted from landfill by being recycled ethically.
  • Book and Clothing Drives (Toronto, Mississauga, Monterrey, Newmarket, Tucson, Penang, Suzhou, Thailand, Valencia, Oradea): Around the world, Celestica employees held book, toy, and clothing drives to reduce overall waste and give back to their communities. More than 300 kg of goods including winter clothing, books, food, toys and more were collected and distributed to orphanages, shelters for the homeless, abused women, and refugees.
  • Greening Meals (Leixlip, Suzhou GBS, Shanghai): Each of these sites introduced reusable cutlery, plates or mugs in their employee cafeterias. It is estimated that these initiatives will reduce 5,400 kg of waste annually.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Celestica, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Celestica: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Greif identified a range of material issues, such as product quality, ethics and compliance, climate strategy, energy and emissions, talent attraction, development and retention. Among these, treating waste responsibly stands out as a key material issue for Greif.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Greif engages with:

Stakeholder Group	Method of engagement
Greif’s Board of Directors & Leaders	·      Daily interactions ·      Impact mapping interviews ·      Materiality assessment survey ·      Quarterly updates on sustainability
Customers	·      Daily interactions ·      Biannual satisfaction surveys ·      Materiality assessment interviews
Investors	·      Daily interactions ·      Investor day events ·      Materiality assessment interviews
Society/Community	·      Community engagement (face-to-face meetings, interviews, survey) ·      Community service events
Environment	·      Greif LCA ·      Interviews with sustainability experts (e.g., WBCSD)

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Greif conducted interviews and surveys with Greif leadership and external stakeholders.

What actions were taken by Greif to promote treat waste responsibly?

In its 2019 Sustainability Report Greif reports that it took the following actions for treating waste responsibly:

• Reducing VOCs through the use of water-based exterior paints
• Since 2009, Greif has been committed to using water-based exterior paints in its operations, rather than high volatile organic compound (VOC) exterior paints. Through transitioning to water-based paints, Greif reduced VOC-based emissions by 40 percent. Greif’s Alsip, Illinois facility reduced VOC content by approximately 2 lbs./gallon. In RIPS China, five Greif facilities successfully tested their capabilities to use water-based exterior paints and some began transitioning customers to the products using them. Additionally, Greif’s North American Rigid Industrial Packaging & Services (RIPS) operations collect excess exterior steel drum paint to reuse to paint the bottom of the drums. Termed “Greif Gray,” this recollected paint reduced paint waste by 22 percent in 2017.

• Reducing waste by addressing wastewater
• In 2017, Greif’s RIPS facility in Riyadh, Saudi Arabia was the largest contributor of waste to landfill in the EMEA region (Europe, the Middle East and Africa) with 36 percent of waste going to landfill. Through analysing their waste streams, the facility team determined that this was primarily due to wastewater that, if treated properly, could be recycled. Despite limited infrastructure support, availability of recycling partners and transportation options, the team worked to establish a process to internally separate and clean water to acceptable levels for local transporters and recyclers, and consistently return water to them. Through these measures, the team reduced the oil content of the water from 60 ppm to 1.5 ppm and decreased their waste-to-landfill to four percent by the end of 2019. Due to Saudi Arabia’s own water scarcity, the impact of this initiative goes far beyond Greif’s operations. Through initiatives like this Greif has the ability to set a precedent for other businesses and, ultimately, impact the local community.

• Turning waste to fuel
• In 2019, Greif collaborated with one of its waste management partners to identify materials used in its operations that could enter their engineered fuels programme, which aims to identify materials that have a high heat value such as plastics, oils and absorbents, that can be used as fuel in certain applications that require significant amounts of energy, such as cement kilns. Through this collaboration, polypropylene lids used on Greif’s fiber and plastic drums were identified as strong options to enter this programme. Since these lids cannot be recycled, Greif’s Naperville, Illinois facility collected and palletised 3.3 tons of lids to enter into this programme. Without this programme, the lids would have been sent to landfill.

• Achieving waste reduction through customer service excellence
• In 2019, Greif’s RIPS facility in Sweden received a customer complaint that Jerry cans were being damaged during unpacking because the plastic film used to wrap the pallets was too tight and difficult to remove. In response, the facility tested a number of film alternatives that were easier to remove and posed less risk of damaging the cans and ultimately selected an alternative that reduced the use of film by 48 percent, saving 7500 kg of materials annually. The transition also led to $12,000 USD savings and a 22,000 kg emission reduction. In order to scale the project, the team updated the standard operating procedure for using similar films and worked with Greif’s procurement team to update the supplier and material for the film.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
 

References:

1) This case study is based on published information by Greif, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Greif: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2018-19 Sustainability Report Hindalco identified a range of material issues, such as environmental compliance, GHG emissions, ethics and integrity, occupational health and safety, water availability. Among these, treating waste responsibly stands out as a key material issue for Hindalco.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Hindalco engages with:

To identify and prioritise material topics Hindalco engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Emails and Meetings ·      Intranet Portals ·      Employee Satisfaction Surveys ·      Training Programmes ·      Performance appraisal reviews ·      Grievance Redressal Mechanisms
Customers	·      Emails and Meetings ·      Customer Satisfaction Surveys ·      Grievance Redressal Mechanisms
Suppliers	·      Emails and Meetings ·      Vendor Assessment & Review ·      Supplier Audits ·      Signed Contracts ·      Training Workshops and Seminars ·      Social Gatherings
Communities	·      Training & Workshops ·      Regular Meetings ·      Need Assessment & Satisfaction Surveys ·      CSR Reports
Investors and shareholders	·      Board Meetings ·      Annual Reports ·      Website
Government and regulatory bodies	·      Annual Reports ·      Communication with regulatory bodies ·      Formal Dialogues
Media	·      Social Media ·      Press Releases ·      Interviews ·      Website
Industry associations	·      Meetings

What actions were taken by Hindalco to treat waste responsibly?

In its 2018-19 Sustainability Report Hindalco reports that it took the following actions for treating waste responsibly:

• Launching the ‘Value from Waste’ initiative
• Hindalco’s ‘Value from Waste’ initiative is aimed at achieving 100 utilisation of key wastes by 2025. In alignment to this initiative, Hindalco’s wastes like bauxite residue, fly ash, spent pot lining, aluminium dross, vanadium sludge, copper slag and phospho-gypsum are collected, stored and disposed. The total waste generation from Hindalco’s operations during the reporting period was 13.07 million MT, of which 0.37 million MT was hazardous waste and 12.70 million MT was non-hazardous waste. A major part of solid waste generated from Hindalco’s operations consists of bauxite residue and fly ash, and Hindalco focuses on maximum utilisation of these wastes.

• Adopting the circular economy approach
• As part of its circular economy approach, Hindalco has identified avenues for utilisation of waste generated from its industry as a raw material for various other industries. Hindalco has taken specific initiatives for waste disposal of bauxite residue and spent pot lining. The spent pot lining is processed in-house for further reuse as a refractory application. The bauxite residue is sold to cement industries as useful raw material and for manufacturing of paver blocks. The project for utilisation of bauxite residue with geo-polymer for construction application was initiated during the reporting period and is under progress as of now. In addition to these initiatives, a study was carried out for utilisation of bauxite residue for backfilling of mines. This has helped Hindalco dispose of the waste generated from the previous financial year as well. In FY 2018-19, a total of 13.75 million MT of waste was disposed, of which 0.32 million MT was hazardous waste and 13.43 million MT was non-hazardous waste.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Hindalco, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Hindalco: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Great Panther identified a range of material issues, such as health and safety of employees and contractors, job creation, relationship with communities, business ethics. Among these, protecting biodiversity stands out as a key material issue for Great Panther.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Great Panther engages with:

Stakeholder Group

Employees and contractors

Suppliers

Shareholders and investors

Local communities

Governments

Industry associations

NGOs

Educational institutions

Customers

Analysts

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Great Panther surveyed over 520 people from nearly a dozen stakeholder groups inside and outside its business, spanning four countries. There were face-to-face and phone interviews at each mine location and company headquarters, as well as an online questionnaire.

What actions were taken by Great Panther to protect biodiversity?

In its 2019 Sustainability Report Great Panther reports that it took the following actions for protecting biodiversity:

• Conducting environmental baseline studies
• Each of its mine sites is unique, so Great Panther starts with a detailed environmental baseline study to acquire the data needed to recognise and manage changes. This includes identifying the types of ecosystems present and species of flora and fauna and the ecological processes they support. The study allows Great Panther to get to know each mine’s surroundings through the expertise of a multi-disciplinary team of experts. Once they have assessed the area’s specific needs, Great Panther tailors a plan to avoid, minimise, and manage impacts on flora, fauna and their habitat according to local environmental legislation. The study findings also provide timely input into site plans to reduce potentially adverse environmental impacts during the development, operational and closure phases of Great Panther’s mines.

• Implementing biodiversity conservation programmes
• Preventing impacts to ecosystems and habitat is more responsible and more cost-efficient than remediating them. To that end, based on its environmental baseline studies, Great Panther creates biodiversity conservation plans to maintain or enhance specific conditions and prevent damage, specific for each site. These include guidelines to avoid water pollution, emission control protocols (air, soil and water) and minimise habitat loss. Great Panther’s biodiversity conservation programmes also include soil erosion prevention and spills prevention technology.

• Providing biodiversity training
• When Great Panther identifies a new area of work, it prioritises the conservation of flora and fauna. Great Panther’s biodiversity programmes are guided by local environmental legislation and may include impact mitigation plans, land-use change studies and its associated reports. As employees and contractors begin to work at a new site and each year, they receive biodiversity training that emphasises care, respect and the importance of following Great Panther’s conservation guidelines at and around the site. Additionally, Great Panther is exploring the potential of new technologies to revolutionise biodiversity in mining. This includes using night-vision cameras to identify animals in the forest around Tucano, as well as deploying drones in Mexico and Brazil to monitor the recovery of vegetation. Great Panther also uses a Global Positioning System (GPS) to locate and protect seed-bearing plants and endangered species, in addition to forestry inventory software.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

2) Disclosure 304-2 Significant impacts of activities, products, and services on biodiversity

3) Disclosure 304-3 Habitats protected or restored

4) Disclosure 304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations

 

Disclosure 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

Disclosure 304-2 Significant impacts of activities, products, and services on biodiversity corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

Disclosure 304-3 Habitats protected or restored corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

Disclosure 304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Great Panther, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Great Panther: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Integrated Report LW Bogdanka SA identified a range of material issues, such as employee health and safety, anti-corruption, energy and emissions, impact on biodiversity. Among these, protecting water resources stands out as a key material issue for LW Bogdanka SA.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups LW Bogdanka SA engages with:

To identify and prioritise material topics LW Bogdanka SA engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Employees	·      Mailing ·      Cyclical meetings with the Management Board ·      Announcement boards ·      Multimedia boards ·      Bogdanka company newsletter ·      Intranet ·      OHS communications ·      OHS screens
Investors	·      Regular contacts ·      Meetings with representatives of the Management Board ·      Publishing of periodic reports ·      Participation in industry meetings ·      Conferences
Local communities	·      Regular meetings twice a year with representatives of the public administration ·      Educational initiatives ·      Press releases ·      Interviews ·      Investor relations website ·      Sponsored articles ·      Partnerships ·      Letters of intent ·      Meetings ·      Cooperation within the framework of sponsoring ·      Donations ·      CSR actions
Customers	·      Ongoing communication ·      Meetings
Industry regulators	·      Contacts depending on current needs
Suppliers and subcontractors	·      Regular contacts on operational level depending on the current needs ·      Audits
Natural environment	·      Contacts depending on current needs ·      Meetings

What actions were taken by LW Bogdanka SA to protect water resources?

In its 2019 Integrated Report LW Bogdanka SA reports that it took the following actions for protecting water resources:

• Launching a Water Treatment Station
• Since 2015, in the context of the circular economy model, LW Bogdanka SA has been operating a Water Treatment Station. Thanks to this environmentally-friendly initiative, which was accompanied by modernisation of the sewage treatment plant in Bogdanka, the mine significantly reduces consumption of water. Benefits of the Water Treatment Station at LW Bogdanka SA include the following:
  • Potable water is produced from mine water and treated storm water, which secures the mine’s current and future needs (the water not only meets the applicable legal requirements, but also has better physical and chemical parameters than water from deep intakes).
  • Process water is produced from mine water and treated sewage and storm water, which secures current and future demand for various types of water, for example for fire-extinguishing purposes or for the Bogdanka field air-conditioning system.
  • Circulation of water, sewage and storm water is closed within the Bogdanka mining field, resulting in a decrease in groundwater withdrawal in Bogdanka and Stefanów by about 260,000 m3/ year and a decline in removed treated wastewater by about 300,000 m3/year.
  • A sewage treatment plant is now operating in accordance with applicable legal requirements and in a much more efficient manner.
  • Water for the firefighting water cooling system is to be produced – this project is due to take place in 2021–2022.
• Water production at the Water Treatment Station in LW Bogdanka SA is based on state-of-the-art technologies. This process includes pre-treatment of water, sedimentation, filtration, and demineralisation. In 2019, construction began and the next stage of the expansion of the Water Treatment Station and the sewage treatment plant was launched to fully close the water and sewage circuits. The last stream of filtrate from the Water Treatment Station was fed into the new treatment system and will no longer be returned to raw or mine waters. Therefore, the Water Treatment Station, together with the sewage treatment plant, is ready to generate only solid waste, apart from the production of process and potable water, and to feed all process leachates into the technological processes of water treatment or sewage treatment.

• Monitoring discharged water
• Unused mine water is pre-treated by LW Bogdanka SA in a tank before being discharged, in a controlled manner, along with any leachates from the mining waste treatment facilities, to the Świnka River through the Żelazny Ditch. In 2019, about 14,738 m3 was discharged a day. LW Bogdanka SA monitors the quality and quantity of the discharged waters in accordance with the guidelines contained in the discharge permit. Tests show that the maximum permissible parameters specified in the permit are not exceeded. Furthermore, coal mining does not pose any direct hazard to the nearby environmentally valuable lakes. Meanwhile, sewage from the Bogdanka field is treated and then added to process waters (there is no discharge of treated sewage into the environment). On the other hand, sewage from the Nadrybie and Stefanów fields is treated and then discharged into the drainage ditch.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 303-4 Water discharge

Disclosure 303-4 Water discharge corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by LW Bogdanka SA, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to LW Bogdanka SA: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?            

In its 2019 Responsibility Report PCA identified a range of material issues, such as economic performance, climate change, occupational health and safety, labour relations. Among these, protecting biodiversity stands out as a key material issue for PCA.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups PCA engages with:

Stakeholder Group	Method of engagement
Employees	·      Your Opinion Counts
Customers	·      Customer ConneXions

 How stakeholder engagement was made to identify material issues

To identify and prioritise material topics PCA surveyed over 100 employees and conducted research on 45 of its largest customers.

What actions were taken by PCA to protect biodiversity?

In its 2019 Responsibility Report PCA reports that it took the following actions for protecting biodiversity:

• Supporting research and partnering in conservation efforts
• PCA partners with The Forest Resource Association, The Nature Conservancy, Forest Stewards Guild, Longleaf Alliance, Keeping Forests, American Forest Foundation, and National Council for Air and Stream Improvement (NCASI) to accomplish research and support conservation objectives. PCA also conducts annual training with staff on the latest research, conservation priorities and company policies and procedures to broaden the practice of sustainable forest management, and reduce both direct and indirect negative impacts on biodiversity.

• Conducting environmental impact assessments
• Utilising NatureServe and state Natural Heritage websites, PCA checks for threatened or endangered species and ecosystem conservation priorities in combination with on the ground inspections prior to harvest activity. This enables PCA to ensure biodiversity constraints are identified and have an effective plan of action in-place before, during and after forest management activity. PCA fully complies with the US Lacey Act, Endangered Species Act, the Clean Water Act, the Canadian Environmental Protection Act, Species at Risk Act, and provincial timber regulations. PCA is also in full conformance with the European Union Timber Regulations (EUTR).

• Implementing Best Management Practices
• The forest certification programmes PCA adheres to support the protection of biodiversity through voluntary and compulsory measures. For example, the SFI (Sustainable Forestry Initiative) standard requires a trained Master Logger or Qualified Logging Professional (QLP) on-site during harvest activities and wood suppliers must remain up-to-date on continuing education requirements, including biodiversity protection. In 2019, 99.2% wood sourced directly from forestlands was delivered by QLPs. PCA promotes and financially supports training programmes for logging professionals as part of its commitment to sustainable forestry standards and is dedicated to applying all mandatory and voluntary state Best Management Practices (BMPs) during harvest activity to protect a site’s biodiversity and preserve the quality of water and soil within the landscape.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

2) Disclosure 304-2 Significant impacts of activities, products, and services on biodiversity

3) Disclosure 304-3 Habitats protected or restored

4) Disclosure 304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations

 

Disclosure 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

Disclosure 304-2 Significant impacts of activities, products, and services on biodiversity corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

Disclosure 304-3 Habitats protected or restored corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

Disclosure 304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.6
• Sustainable Development Goal (SDG) 14: Conserve and sustainably use the oceans, seas and marine resources
• Targets: 14.2
• Sustainable Development Goal (SDG) 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
• Targets: 15.1, 15.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by PCA, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to PCA: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2020 Sustainability Report INPEX identified a range of material issues, such as complying with laws, preventing bribery and corruption, respecting human rights, securing occupational health and safety, strengthening climate-related risk management. Among these, promoting sustainable water use stands out as a key material issue for INPEX.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups INPEX engages with:

To identify and prioritise material topics INPEX engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Project Partners	·      Regular meetings ·      Regular communication
Contractors	·      Indication of qualifications to prospective suppliers ·      Briefings on qualifications ·      Regular meetings ·      HSE Audits
Customers	·      Designated contact ·      Provision of product information ·      Identification of customer needs at service ·      stations
Shareholders and Investors	·      The General Meeting of Shareholders, briefings and exhibitions, IR meetings ·      Issuance of reports (securities report, annual report, presentation slides, etc.)
Local Communities	·      Environmental and social impact assessment ·      Community briefings ·      Various pamphlets ·      Social contribution activities
NGOs	·      Information gathering to solve global social issues ·      Round-table discussions
Employees	·      Face-to-face meetings with managers ·      Consultation between labour and management ·      Various training and study abroad programmes ·      Internal magazines
Oil and Gas Producing Countries	·      Communication at each project phase (tender, approval process of development plan; development and production; decommissioning)

What actions were taken by INPEX to promote sustainable water use?

In its 2020 Sustainability Report INPEX reports that it took the following actions for promoting sustainable water use:

• Identifying high water stress areas
• INPEX has checked to see whether its operational sites are included in a high water stress area using “AQUEDUCT,” a water risk mapping tool developed by World Resources Institute (WRI). The tool is used to assess and investigate water availability prior to the commencement of a project. As of December 31, 2019, there were no projects operating in high water stress areas.
• Promoting the efficient use of water resources
• The effective utilisation of water resources is one of INPEX’s corporate environmental targets. Based on this target, INPEX strives to use water resources efficiently in its domestic and overseas operational sites. INPEX’s domestic sites use tap water, industrial water and groundwater as coolants. Groundwater is also used as a coolant for power generation and for snow melting. INPEX has adopted a circulating system for cooling water and installed a sensor equipped with an automatic shutoff system for snow melting to reduce water consumption. For overseas projects, from FY 2019, INPEX started field surveys of water use at facilities within the LNG plant of the Ichthys LNG Project which started operation in FY 2018. To reduce water use at the plant, INPEX is looking into the feasibility of reusing water—such as wastewater from processing as well as wastewater and condensed steam from power generation facilities—taking into consideration cost effectiveness.

• Developing water treatment technology
• From FY 2015 to 2017, INPEX conducted a pilot project at its Sotoasahikawa plant in Akita Prefecture in collaboration with Chiyoda Corporation and METAWATER, under the support of JOGMEC (Japan Oil, Gas and Metals National Corporation) to test the ceramic membrane filtration of produced water. This technology is expected, once established, to further reduce the environmental negative impacts of produced water discharges. The joint studies have started to collaborate with JOGMEC since FY 2018 and the pilot test for commercial use of this technology has been currently ongoing. Together with achieving a total operation time of 10,000 hours by March 31, 2020, INPEX has constructed a produced water processing facility and continues to operate without accident and occupational injury during the entire operating period of approximately four and a half years.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 303-1 Interactions with water as a shared resource

Disclosure 303-1 Interactions with water as a shared resource corresponds to:

• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3, 6.4, 6.A, 6.B
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by INPEX, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to INPEX: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Ford Otosan identified a range of material issues, such as customer satisfaction, vehicle and traffic safety, energy efficiency and emissions, innovation and digitalisation. Among these, treating waste responsibly stands out as a key material issue for Ford Otosan.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Ford Otosan engages with:

To identify and prioritise material topics Ford Otosan engaged with its stakeholders through the following channels:

Stakeholder Group	Method of engagement
Shareholders & Investors	·      Corporate web site and Investor Relations ·      Mobile Application ·      Investor and analyst presentations ·      Special circumstances disclosures ·      Meetings to assess financial results ·      One-to-one interviews and meetings ·      Meetings ·      Plant visits ·      Annual Report and Sustainability Report
Employees	·      Ford Otosan Working Principles ·      Internal portal ·      Internal television broadcast ·      Suggestion, appreciation and reward system ·      Working groups and committees ·      Internal publications such as Journal and General Manager’s Message Bulletin, announcements and notices ·      Social events ·      Performance Management System ·      Annual Report and Sustainability Report ·      Employee engagement surveys and questionnaires ·      Open Door and leadership meetings
Media	·      Annual Report and Sustainability Report ·      Interviews and conversations ·      Meetings ·      Press releases ·      Special circumstances disclosures
Vocational Schools, Universities and Academy	·      Annual Report and Sustainability Report ·      Academic congresses and seminars ·      Articles and publications, academic researches ·      Joint projects ·      Training and technical support ·      Sponsorships ·      Meetings
Dealerships	·      Annual Report and Sustainability Report ·      Dealer meetings, Dealer Council and one-on-one ·      meetings ·      Dealer and customer satisfaction surveys ·      Internal publications ·      Trainings for dealers
Koç Community Companies	·      Annual Report and Sustainability Report ·      Working groups ·      Project partnerships
Public Organisations	·      Annual Report and Sustainability Report ·      Audits ·      Meetings ·      Trainings
Suppliers and Subcontractors	·      Annual Report and Sustainability Report ·      Ford Otosan Working Principles ·      Trainings ·      Award ceremony ·      One-to-one interviews ·      OHS Committees
Non-Governmental Organisations	·      Annual Report and Sustainability Report ·      Working groups, Committee and the Board of Directors Memberships ·      Memberships ·      Joint projects and initiatives ·      Meetings

What actions were taken by Ford Otosan to treat waste responsibly?

In its 2019 Sustainability Report Ford Otosan reports that it took the following actions for treating waste responsibly:

• Reducing plastic waste
• Ford Otosan adopts the zero waste approach in tackling plastic pollution and implements projects to reduce plastic waste at its source. Ford Otosan supports Koç Holding’s commitment to end consumption of disposable plastics by the end of 2020 and continues its efforts accordingly, eliminating the use of disposable plastics in dining halls and offices, reducing plastic consumption in these areas by 50%. Ford Otosan is also carrying out an awareness campaign in order to eliminate the use of plastic bags for the parts delivered as wrapped in nylon covers in Yeniköy and Gölcük plants. Ford Otosan examined the packaging of 454 different parts under the My Plant My Environment (Benim Fabrikam Benim Çevrem) project and identified the opportunity to improve the number of pieces per case for 177 parts, improve the number of pieces for 266 parts and reduce the use of plastic bags. And in terms of logistics costs, Ford Otosan saves 764,000 TL annually.

• Implementing a compost project
• In line with the goal of reducing domestic waste at the Eskişehir Plant, Ford Otosan designed a composting machine to produce compost and built it with the metal waste materials obtained from the plant. Thanks to this machine, food waste from the cafeteria and the tea wastes from the tea houses are used to produce compost. Ford Otosan aims to use this compost as a plant nutrient in the green areas located at its plant site and to give them to employees who demand it. Experimental studies and outputs of the project are still examined as an undergraduate thesis at Eskişehir Technical University, Environmental Engineering Department.

• Launching a Bioamp Bacteria Application
• Ford Otosan started to use bacteria instead of an oil trap to prevent the oils generated during the washing process from flowing into the wastewater. The bacteria prevented fat accumulation and solidification. Thanks to this project, Ford Otosan reduced waste generation and saved from monthly cleaning time and labour, also minimising occupational health and safety risks.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Ford Otosan, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Ford Otosan: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Corporate Social Responsibility Report Xerox identified a range of material issues, such as customer satisfaction, sustainability of products and services, data security, product energy efficiency, supply chain management. Among these, treating waste responsibly stands out as a key material issue for Xerox.

Stakeholder engagement in accordance with the GRI Standards

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Xerox engages with: 

Stakeholder Group

Clients

Employees

Public policymakers

Investors

Nongovernmental organisations (NGOs)

Suppliers

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Xerox conducted interviews and workshops with internal stakeholders and Xerox leaders along with discussions with external stakeholders, also collecting feedback from its employees.

What actions were taken by Xerox to treat waste responsibly?

In its 2019 Corporate Social Responsibility Report Xerox reports that it took the following actions for treating waste responsibly:

• Reducing hazardous waste
• Since 1999, Xerox has reduced the quantity of hazardous waste generated by almost 90 percent. These hazardous waste reduction activities included manufacturing technology changes and reuse/recycling initiatives. Xerox seeks to manage these waste streams in a beneficial manner. Approximately 65 percent of the hazardous waste generated in 2018 was managed at fuels blending and solvent recycling facilities. Only 1.49 tons of hazardous waste was landfilled, while all other hazardous waste generated during the year was treated and/or incinerated. Xerox does not export hazardous waste to developing nations.

• Reusing and recycling non-hazardous solid waste
• Xerox reuses boxes, pallets, and containers for parts delivery, captures and reprocesses toner that is outside the acceptable size range during manufacturing, recycles returned equipment, and reuses totes for recycling scrap metal and paper. Xerox’s process waste consists primarily of paper, wood, pallets, waste toner, plastics, and packaging waste, such as corrugated cardboard. Equipment manufacturing waste includes scrap metal, waste batteries and lamps, miscellaneous trash, and unusable, end-of-life equipment and parts that clients return to Xerox for processing and remanufacturing. This waste made up about 68 percent of the non-hazardous solid waste managed by Xerox operations in 2018. Xerox is able to reuse or recycle nearly 100 percent of the equipment and parts generated from its client and field service returns. Xerox’s goal is to reuse, recycle, or recover energy from 100 percent of waste generated at facilities globally, by 2020. In 2018, 95 percent of non-hazardous solid waste generated was reused in equipment repairs or remanufacturing, recycled, or used to produce energy, up from 94 percent in 2017. Xerox’s equipment resellers were also able to return a greater number of products to the marketplace for resale.

• Addressing environmental contamination
• In 1985, Xerox voluntarily assessed its real estate portfolio globally and identified sixty-eight facilities that required corrective actions to address environmental contamination. Xerox worked closely with the appropriate federal, state, and local agencies to implement prompt and appropriate measures to ensure the protection of employees, neighbours, and the environment. Today, only three of the original sixty-eight sites require active remedial or control measures. Source areas of contamination have effectively been removed or greatly reduced, allowing the remediated properties to be available for reuse or redevelopment. Xerox is conducting post-remediation compliance monitoring at one site that is no longer subject to active remediation, which will enable the regulatory process for managing this site to be completed. Besides employing conventional techniques for groundwater recovery and treatment and soil excavation, Xerox has a history of developing innovative technologies to enhance its remedial efforts. These include techniques that improve and accelerate the recovery of contaminants, such as high-vacuum 2-Phase Extraction and enhanced bedrock fracturing. Xerox also employs technologies where contaminants are degraded or converted to less harmful substances through enhanced natural biodegradation and chemical oxidation processes.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 306-2 Waste by type and disposal method

2) Disclosure 306-4 Transport of hazardous waste

 

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

Disclosure 306-4 Transport of hazardous waste corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4

 

78% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

7 GRI sustainability disclosures get you started

Any size business can start taking sustainability action

GRI, ISEP, CPD Certified Sustainability courses (2-5 days): Live Online or Classroom  (venue: London School of Economics)

• Exclusive FBRH template to begin reporting from day one
• Identify your most important impacts on the Environment, Economy and People
• Formulate in group exercises your plan for action. Begin taking solid, focused, all-round sustainability action ASAP. 
• Benchmarking methodology to set you on a path of continuous improvement

See upcoming training dates.
References:

1) This case study is based on published information by Xerox, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Xerox: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.

What are the material issues the company has identified?

In its 2019 Sustainability Report Kerry Properties identified a range of material issues, such as business ethics and integrity, information privacy, customer health and safety, service and product quality, socioeconomic compliance. Among these, treating waste responsibly stands out as a key material issue for Kerry Properties.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Kerry Properties engages with:

Stakeholder Group	Method of engagement
Investors and Shareholders	·      Annual/Special General Meetings ·      Annual and interim results announcements ·      Announcements and circulars ·      Annual and interim reports ·      Sustainability reports ·      Company websites ·      Investor visits/briefings ·      Response to investor surveys and benchmarking exercises ·      Press and analysts’ conferences ·      Roadshows and investors’ conferences
Customers and Tenants	·      Customer satisfaction surveys ·      Customer service hotlines ·      Community events ·      Club and membership activities ·      Social media and company websites ·      Corporate magazines ·      Mobile applications for tenants
Government and Industry Associations	·      Regular meetings ·      Public consultation ·      Conference, forums and seminars
Academia	·      Research studies ·      Student partnership programmes ·      Event venue sponsorships ·      Seminars
Media	·      Press conferences and releases ·      Media briefings ·      Feedback and response to enquiries
Non-governmental Organisation Partners	·      Focus groups ·      Partnership programmes ·      Award schemes and charters ·      Sponsorships and donations ·      Conferences and seminars
Employees	·      Orientation and training sessions ·      Team building activities ·      Recreational and volunteering activities ·      Lunch with senior management ·      Communication enhancement via latest information technologies ·      Employee Innovation Committee and sustainability taskforces ·      Staff magazine “Art of Services” ·      Employee opinion surveys ·      Performance appraisal ·      Mobile Intranet and emails ·      Newsletters
Suppliers and Contractors	·      Surveys and meetings ·      Supplier enquiry hotline ·      Green Construction Site Award ·      Kerry Project — Community Caring Scheme ·      Safety briefings ·      Tendering and procurement processes
Local Communities	·      Public/community events ·      Community initiatives ·      Corporate volunteer team and employee volunteering activities ·      Company websites

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Kerry Properties engaged with over 700 stakeholders through face-to-face interviews, focus group workshops and a questionnaire survey.

What actions were taken by Kerry Properties to treat waste responsibly?

In its 2019 Sustainability Report Kerry Properties reports that it took the following actions for treating waste responsibly:

• Recycling waste
• Kerry Properties requires all contractors at construction sites to collect and sort waste properly and dispose of them according to local rules and regulations. It is also compulsory for them to track waste generation against the monthly recycling target set within Kerry Properties’ EMS (Environmental Management Systems). In 2019, Kerry Properties achieved and exceeded the target of 60% recycling rate of construction waste. Additionally, under the Enhanced Safety Performance and Environmental Protection Scheme, contractors are rewarded if more than 70% of C&D (construction and demolition) waste generated is recycled.

• Providing employees with guidelines on waste management
• In Hong Kong, Kerry Properties provides its employees with guidelines on waste management and reduction, to make sure that they understand the best practice. To prepare for the upcoming municipal solid waste charging scheme, Kerry Properties arranged training for property management staff. In China, Kerry Properties communicated the latest information and practices on waste sorting among employees and customers on social media platforms. In December 2019, Kerry Properties also held an EMS upcycling workshop in the head office though which it engaged its staff in sustainable waste management in a casual and practical way. For example, staff learned how to transform old jeans to stylish and practical denim bags.

• Driving behavioural change among tenants, residents and customers
• To drive behavioural change among tenants, residents and customers for promoting environmental protection, Kerry Properties provided relevant waste handling guidelines and organised a series of recycling campaigns, educational tours and workshops. In response to the introduction of mandatory garbage classification in Shanghai and Hangzhou, Kerry Properties introduced new waste management initiatives to Kerry Everbright City Phase III and Hangzhou Kerry Centre. Designated personnel were assigned with the responsibility of enforcing and monitoring the waste sorting and recycling. Tenants and customers were provided with clearly labelled containers and sorting guidance. To encourage waste reduction at the source, Kerry Properties also distributed reusable umbrella bags to tenants and residents as souvenirs during its green activities in Hong Kong. At Kerry Everbright City Phase III, Kerry Properties produced posters, notices and videos on waste sorting to raise awareness. Community activities, such as visiting tours, were also organised to promote best practices. At Hong Kong Kerry Centre, Kerry Properties held a 66-day “Bring Your Own Container” campaign to encourage customers to build a green habit. During the campaign, customers who brought their own takeaway containers could enjoy discounts at selected restaurants.

• Monitoring waste
• In 2019, Kerry Properties set up a smart waste monitoring system in five properties in Hong Kong. Waste and recyclable data were collected through cloud technology, enabling Kerry Properties to track waste generation more accurately and efficiently. At the same time, Kerry Properties organised educational activities on waste reduction and recycling.

• Prioritising food waste management
• Food waste has been one of Kerry Properties’ priorities in waste management. Selected properties in Hong Kong and China are equipped with food waste decomposers and, in 2019, food waste decomposers were installed in additional properties, for example, The Bloomsway, Mantin Heights, and Mont Rouge. Moving forward, Kerry Properties will explore the feasibility of introducing food waste decomposers to other managed properties. At MegaBox, Kerry Properties extended, since May 2019, the food waste collection and recycling programme to food and beverage tenants. Collected food waste was transported to O • PARK1, the first organic resources recovery centre in Hong Kong. Food waste is converted into biogas and compost, which are used for electricity generation and landscaping and agricultural purposes respectively.

• Reducing plastic waste
• To reduce plastic waste at the source, Kerry Properties introduced the “No Disposables” campaign to its managed properties in Hong Kong in 2019. Kerry Properties aims to ban disposable cutlery in all clubhouse activities through this campaign. Bottled water was also banned in all in-house staff engagement activities, meetings and large functions in Hong Kong. Instead, Kerry Properties provides water dispensers and water served with glasses whenever possible. To demonstrate its commitment to plastic management with its business partners, Kerry Properties also requires building contractors to ban plastic bottled water from all meetings at construction sites under “Kerry Project — Community Caring Scheme”. To promote recycling of plastic bottles, Kerry Properties installed smart plastic-bottle recycling machines at Kerry Everbright City Phase III, Shanghai Central Residences in Shanghai and MegaBox in Hong Kong. Kerry Properties offered monetary incentives for bottles returned, while plastic bottles collected will be used to produce new bottles.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standard addressed in this case is: Disclosure 306-2 Waste by type and disposal method

Disclosure 306-2 Waste by type and disposal method corresponds to:

• Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
• Targets: 3.9
• Sustainable Development Goal (SDG) 6: Ensure access to water and sanitation for all
• Targets: 6.3
• Sustainable Development Goal (SDG) 12: Ensure sustainable consumption and production patterns
• Targets: 12.4, 12.5

 

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References:

1) This case study is based on published information by Kerry Properties, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

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