Case study: How DLR works with its clients and customers to encourage sustainable practices

DLR Kredit (DLR) provides financing for commercial and agricultural properties across Denmark, as well as residential farms and owner-occupied homes in Greenland and the Faroe Islands. Committed to responsible business practices, DLR considers the interests of its stakeholders: borrowers, bond investors, shareholders, loan distributors, authorities, employees, and the wider community. DLR is a signatory of the Principles for Responsible Banking (PRB) and is, accordingly, working with its clients and customers to encourage sustainable practices and enable sustainable economic activities. Tweet This!
This case study is based on the 2024 Sustainability Report by DLR, prepared in relation to its implementation of the PRB, that can be found at this link. Through all case studies we aim to demonstrate what ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.
Which Principles for Responsible Banking have been addressed?
The Principles for Responsible Banking addressed in this case are:
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- Principle 3: Clients and Customers
- Principle 4: Stakeholders
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With this case study you will see:
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- How DLR proceeded with stakeholder identification and consultation, and
- How DLR worked with its clients and customers to encourage sustainable practices and enable sustainable economic activities
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Stakeholder identification and consultation
Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.
DLR is actively engaged in shaping the framework for a sustainable future, and to achieve this, it is in continuous dialogue with key stakeholders on how sustainability can be defined and documented. For example, DLR collaborates with local and national bank representatives and their trade organisations, also contributing to central forums and working groups focused on sustainable financing to drive meaningful change.
How did DLR work with its clients and customers to encourage sustainable practices and enable sustainable economic activities?
In its 2024 Sustainability Report DLR reports that it works with its clients and customers to encourage sustainable practices and enable sustainable economic activities as follows:
DLR establishes sustainability goals that directly impact its customers, thereby actively supporting the green transition across agriculture, industry, and society as a whole. As a mortgage institution, DLR’s lending practices and collaborations with the loan-mediating banks and customers are the primary vehicles through which DLR contributes to this vital shift towards sustainability.
UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet
With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.
FBRH Principles for Responsible Banking (PRB) Assurance:
First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience
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- FBRH is a GRI Certified Training Partner (Global), ISEP Training Centre and a member of CPD.
- FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
- FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.
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The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.
References:
This case study is based on published information by DLR, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:
https://dlr.dk/en/investor/corporate-social-responsibility/
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