FBRH Consultants achieves ISO9001:2015 certification

FBRH Consultants has successfully achieved ISO 9001:2015 certification. Tweet This! This certification means that FBRH Consultants:
- follows the guidelines of the ISO 9001 standard for the delivery of:
- GRI, ISEP and CPD Certified Courses
- ESG/ Sustainability Report Assurance
- Principles for Responsible Banking (PRB) Assurance
By achieving ISO 9001:2015 certification, FBRH Consultants demonstrates its ability to consistently provide services that meet both customer and the strictest regulatory requirements.
ISO 9001:2015 key facts:
- ISO 9001:2015 is the most popular standard globally, with over 1 million companies and organisations in more than 170 countries certified to it.
- Customer Focus: One of the central principles is the focus on meeting customer requirements. Organisations are required to understand and fulfill both explicit and implicit customer needs.
- Detailed Requirements: ISO 9001:2015 outlines specific processes, procedures, and activities that organisations must establish, implement, maintain, and continually improve to effectively manage the delivery of services.
- Statutory and Regulatory Compliance: ISO 9001:2015 emphasizes the importance of organisations meeting not only customer requirements but also statutory and regulatory requirements relevant to their products and services.
- Continuous Improvement: The standard encourages a culture of continuous improvement. Organisations are expected to monitor and enhance their processes regularly to enhance efficiency and product/service quality.
- Quality Management System Criteria: ISO 9001:2015 sets out the criteria for a quality management system implemented by an organization. This system is designed to enable the organisation to provide products and/or services that consistently meet customer needs.
- Risk-Based Thinking: ISO 9001:2015 introduces a risk-based approach, requiring organizations to identify and address risks and opportunities that could affect the achievement of planned results and the effectiveness of the quality management system.
Simon Pitsillides, director of FBRH stated:
“We are immensely proud to announce that FBRH Consultants has achieved ISO 9001:2015 certification, a testament to our unwavering commitment to excellence. This recognition underscores our adherence to global standards in delivering GRI, ISEP, and CPD Certified Courses, ESG/Sustainability Report Assurance, and Principles for Responsible Banking (PRB) Assurance.
Our 23 year journey, marked by a commitment to excellence, has empowered us to deliver top-tier services to some of the biggest companies in the world. With over 200 reviews, our clients gain valuable insights that emphasise our steadfast commitment to delivering exceptional value.We stand at the intersection of proven expertise and global standards, leveraging our extensive experience to ensure unparalleled quality in every endeavour.
FBRH Consultants remains steadfast in its pursuit of quality management, ensuring consistent delivery of exceptional products and services tailored to our clients’ expectations.”
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