As a world leader in speciality chemicals, high performance ingredients and technologies, operating in 36 countries around the globe across four market sectors – personal care, life sciences, performance technologies and industrial chemicals –, Croda tries to meet the highest occupational safety and health standards. Tweet This!
This case study is based on the 2015 Sustainability Report by Croda published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.
Creating and maintaining, for the company’s 4,239 employees, a safe and healthy work environment is a top priority for Croda. In order to promote occupational health and safety Croda took action to:
- implement the principles of organisational mindfulness
- improve incident investigation
- promote employee health and wellbeing
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With this case study you will see:
- Which are the most important impacts (material issues) Croda has identified;
- How Croda proceeded with stakeholder engagement, and
- What actions were taken by Croda to promote occupational health and safety
What are the material issues the company has identified?
In its 2015 Sustainability Report Croda identified a range of material issues, such as process safety, quality assurance, knowledge management, product stewardship. Among these, promoting occupational health and safety stands out as a key material issue for Croda.
Stakeholder engagement in accordance with the GRI Standards
The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:
Stakeholders must be consulted in the process s of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.
Key stakeholder groups Croda engages with:
|Customers and consumers|
|Governments and regulatory bodies|
How stakeholder engagement was made to identify material issues
To identify and prioritize material issues, Croda held a session with guest speakers from key stakeholder groups, including customers, investors and academic institutions. Croda also carried out an internal survey among the company’s middle and senior managers.
In its 2015 Sustainability Report Croda reports that it took the following actions for promoting occupational health and safety:
- Implementing the principles of organisational mindfulness
- Croda applies the principles of organisational mindfulness across the company’s Behavioural Safety Programmes, with a number of sites integrating elements of this philosophy into local programmes. Moreover, according to a new scheme, committees representing different departments at the company’s sites will identify safe behaviours that need improvement, monitoring behaviours and providing feedback on performance against targets.
- Improving incident investigation
- To facilitate incident investigation, Croda implemented, in 2015, an incident investigation platform developed with the Canadian company Intelex. Moreover, Croda:
- Promoting employee health and wellbeing
- Croda has adopted a decentralized approach to raising awareness and promoting health and wellbeing among employees, to ensure such activities reflect local needs and cultures. Initiatives that the company implements across the globe include:
- the promotion of exercise
- access to free health assessments
- advice on a range of health problems
- supporting a good work life balance
Which GRI indicators/Standards have been addressed?
The GRI indicator addressed in this case is: G4-LA6: Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender and the updated GRI Standard is: Disclosure 403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
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1) This case study is based on published information by Croda, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:
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