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Principle 3: Clients and Customers

Home›Principles for Responsible Banking›Category: "Principle 3: Clients and Customers" (Page 3)
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    September 9, 2025
    623
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    Case study: How Nordea works with its clients and customers to encourage sustainable practices

    Nordea is the leading financial services group in the Nordic countries. In 2024, Nordea operated in 20 countries, including its Nordic home markets—Denmark, Finland, Norway, and ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    September 4, 2025
    647
    0

    Case study: How Handelsbanken works with its clients and customers to encourage sustainable practices

    Handelsbanken was founded in 1871 and has now a nationwide branch network in its home markets of the Netherlands, Norway, the UK, and Sweden. Handelsbanken has ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    September 3, 2025
    653
    0

    Case study: How Suncorp Bank works with its clients and customers to encourage sustainable practices

    Suncorp Group, an ASX-listed Trans-Tasman insurance company headquartered in Brisbane, with a heritage dating back more than 100 years, offers insurance products and services through some ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    September 2, 2025
    658
    0

    Case study: How Sumitomo Mitsui Trust Group works with its clients and customers to encourage sustainable practices

    Sumitomo Mitsui Trust Group owns a variety of group companies involved in banking, asset management, administrative and real estate services, as well as other business units ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    August 28, 2025
    660
    0

    Case study: How Sumitomo Mitsui Financial Group works with its clients and customers to encourage sustainable practices

    Sumitomo Mitsui Financial Group is a worldwide financial organization headquartered in Japan. The Group operates across various sectors, including banking, leasing, credit cards, securities, and consumer ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    August 27, 2025
    664
    0

    Case study: How Suhyup Bank works with its clients and customers to encourage sustainable practices

    Suhyup Bank was originally established in 1962 in partnership with the National Federation of Fisheries Cooperatives. It was restarted on December 1, 2016. Since then, the ...
    Read More
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    case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    August 26, 2025
    639
    0

    Case study: How St. Georges Bank works with its clients and customers to encourage sustainable practices

    St. Georges Bank is a member of Grupo Promerica, with over 30 years of experience in the financial industry, operating across nine countries in Central America, ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    August 21, 2025
    590
    0

    Case study: How Sparebanken Sør works with its clients and customers to encourage sustainable practices

    Sparebanken Sør is a regional savings bank operating with an integrated value chain that encompasses the development, production, and delivery of financial products and services. The ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    August 20, 2025
    608
    0

    Case study: How SpareBank 1 Nordmøre works with its clients and customers to encourage sustainable practices

    SpareBank 1 Nordmøre provides conventional banking services, including payment solutions, loans, savings accounts, and insurance. Its operations are focused on serving both the Personal Banking and ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    August 19, 2025
    607
    0

    Case study: How SpareBank 1 Nord-Norge works with its clients and customers to encourage sustainable practices

    SpareBank 1 Nord-Norge is a regional savings bank serving Northern Norway. The Group offers a comprehensive suite of financial services to both retail and corporate clients ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 31, 2025
    637
    0

    Case study: How Shiga Bank works with its clients and customers to encourage sustainable practices

    As a regional bank in Japan, Shiga Bank primarily serves Shiga Prefecture through its branch network, while also maintaining operations in Kyoto, Osaka, Gifu, Aichi, Mie ...
    Read More
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    Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 30, 2025
    619
    0

    Case study: How Polaris Bank works with its clients and customers to encourage sustainable practices

    Polaris Bank, a digitally-focused retail bank, is strategically expanding its commercial and corporate banking presence while carefully managing its public sector exposure. The bank’s robust financial ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 29, 2025
    563
    0

    Case study: How Nykredit works with its clients and customers to encourage sustainable practices

    Nykredit is a Danish financial services provider. The Group’s operations encompass mortgage lending, banking, investment, insurance, leasing, and real estate brokerage, among other activities. Its primary ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 24, 2025
    610
    0

    Case study: How the NLB Group works with its clients and customers to encourage sustainable practices

    The NLB Group has earned the confidence of more than 2.8 million active customers by creating innovative, tailored solutions that support the economic growth of its ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 23, 2025
    573
    0

    Case study: How Nidaros Sparebank works with its clients and customers to encourage sustainable practices

    Nidaros Sparebank is a banking institution that generates value for its customers, employees, and the local community, supporting customers through various life events, whether they are ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 22, 2025
    624
    0

    Case study: How Nationwide Building Society works with its clients and customers to encourage sustainable practices

    Nationwide Building Society is a UK-based financial institution owned by its members—those customers who hold current accounts, mortgages, or savings with the Society. As the largest ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 17, 2025
    603
    0

    Case study: How NBG works with its clients and customers to encourage sustainable practices

    Founded in 1841, NBG has had its shares listed on the Athens Exchange since 1880. With a strong legacy and a significant role in Greece’s economic ...
    Read More
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    Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 16, 2025
    583
    0

    Case study: How NBE works with its clients and customers to encourage sustainable practices

    As Egypt’s oldest commercial bank, NBE boasts a long history of bolstering the country’s economy and making social contributions. It offers a comprehensive range of banking ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 15, 2025
    595
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    Case study: How Mediobanca works with its clients and customers to encourage sustainable practices

    Mediobanca is Italy’s leading investment bank and a prominent player in Southern Europe. For the fiscal year 2023-2024, the Group reported revenues of €3.6 billion and ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 10, 2025
    600
    0

    Case study: How MBH Bank works with its clients and customers to encourage sustainable practices

    MBH Bank was formed in May 2023 through the merger of three banks: MKB Bank, Budapest Bank, and Takarékbank. Currently, it stands as one of Hungary’s ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 9, 2025
    636
    0

    Case study: How mBank works with its clients and customers to encourage sustainable practices

    mBank Group operates using a universal banking model and caters to a wide range of clients and customers. Its services include retail, corporate, and investment banking, ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 8, 2025
    644
    0

    Case study: How Lombard Odier works with its clients and customers to encourage sustainable practices

    Lombard Odier is an international wealth and asset management firm that had CHF 300 billion in client assets as of the end of 2022. As an ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 2, 2025
    598
    0

    Case study: How the LLB Group works with its clients and customers to encourage sustainable practices

    The LLB Group operates as both a locally grounded full-service bank and an international private bank. Its business model revolves around two lucrative market segments: the ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    July 1, 2025
    594
    0

    Case study: How Landkreditt works with its clients and customers to encourage sustainable practices

    Landkreditt operates as both a financial group and a cooperative owned by Norwegian farmers. Its mission is to improve the financial health of its owners and ...
    Read More
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    Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    June 26, 2025
    645
    0

    Case study: How Investec works with its clients and customers to encourage sustainable practices

    Investec’s business model focuses on delivering sustainable long-term value to its stakeholders. The company offers a diverse array of products and services tailored to its private ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    June 25, 2025
    661
    0

    Case study: How Intesa Sanpaolo works with its clients and customers to encourage sustainable practices

    The Intesa Sanpaolo Group ranks among the leading banking groups in Europe, boasting a market capitalization of 84.3 billion euros. The Group is deeply committed to ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    June 24, 2025
    644
    0

    Case study: How CIB works with its clients and customers to encourage sustainable practices

    Founded in 1988 in Fuzhou City, Fujian Province, during the early stages of China’s reform and opening-up, Industrial Bank Co., Ltd. (CIB) has grown to become ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    June 17, 2025
    616
    0

    Case study: How Hana Securities works with its clients and customers to encourage sustainable practices

    Hana Securities offers financial investment services, which encompass investment trading, brokerage, and related services, in accordance with the Financial Investment Services and Capital Markets Act. At ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    June 12, 2025
    673
    0

    Case study: How Hana Financial Group works with its clients and customers to encourage sustainable practices

    Hana Financial Group oversees a range of diversified financial operations that are primarily focused on Hana Financial Holdings, including banking, securities, credit cards, capital management, life ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    June 11, 2025
    642
    0

    Case study: How Hipotekarna Banka works with its clients and customers to encourage sustainable practices

    Hipotekarna Banka, a Montenegrin-registered bank with 21 branches solely within Montenegro and no parent company, focuses its business model on three key revenue streams: corporate and ...
    Read More
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