Case study: How Wema Bank identifies and works on strategic business opportunities to increase positive and reduce negative impacts

Wema Bank, Nigeria’s oldest indigenous financial institution, has been providing seamless and innovative banking services for 80 years. The bank employs a comprehensive retail banking approach, delivering services across retail, SME banking, corporate banking, treasury, trade finance, and financial advisory to a diverse customer base. Its clientele includes high-net-worth individuals, middle-income professionals, low-income earners, NMSMEs, MSMEs, and SMEs. Additionally, Wema Bank offers credit facilities to various sectors such as Manufacturing, Construction, Agribusiness, and more. With approximately 155 branches spread across 24 Nigerian states, Wema Bank remains committed to aligning its business goals with the broader societal objectives of financial inclusion and sustainable development. Wema Bank is a signatory of the Principles for Responsible Banking (PRB) and is, accordingly, identifying and working on strategic business opportunities to increase positive and reduce negative impacts. Tweet This!
This case study is based on the 2024 PRB Report by Wema Bank prepared in relation to its implementation of the PRB, that can be found at this link. Through all case studies we aim to demonstrate what ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.
Which Principles for Responsible Banking have been addressed?
The Principles for Responsible Banking addressed in this case are:
- Principle 3: Clients and Customers
- Principle 4: Stakeholders
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- How Wema Bank proceeded with stakeholder identification and consultation, and
- How Wema Bank identified and worked on strategic business opportunities to increase positive and reduce negative impacts
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Stakeholder identification and consultation
Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.
At Wema Bank, stakeholders play an essential role in advancing the bank’s sustainability initiatives. Wema Bank has recognized its key stakeholder groups as investors and shareholders, employees, customers, suppliers and vendors, local communities, partners such as NGOs and social enterprises, government and regulatory bodies, and the media. Ongoing engagement with these groups enables Wema Bank to identify their priorities and gather valuable insights to effectively address their concerns. Collaborating with stakeholders also helps the bank achieve its strategic objectives.
Wema Bank’s stakeholder engagement activities are customized to suit each group, ranging from formal meetings to informal interactions. Through these engagements and its dedication to enhancing lives and creating value for stakeholders, Wema Bank focuses on prioritizing and improving the key areas identified.
Wema Bank’s stakeholder engagement processes and materiality matrix are clearly articulated in its report.
How did Wema Bank identify and work on strategic business opportunities to increase positive and reduce negative impacts?
In its 2024 PRB Report Wema Bank reports that it identified and worked on strategic business opportunities to increase positive and reduce negative impacts as follows:
- Microlending: Wema Bank has expanded access to financial services and loans for underserved populations through microloans accessible via USSD. This initiative promotes financial inclusion, supports economic growth, and helps reduce inequality.
- Impact Financing: Wema Bank has increased its focus on green financing by offering loans and financial products that support environmentally sustainable projects. This includes funding for renewable energy initiatives, energy-efficient infrastructure, and sustainable agriculture.
- Sustainable Development Goals (SDGs) Alignment: Wema Bank’s business strategy is closely aligned with the SDGs, ensuring that its lending and investment decisions contribute to sustainable development. The bank prioritizes projects that generate positive social and environmental impacts.
- Environmental and Social Risk Management: Wema Bank has implemented comprehensive and robust environmental and social risk management frameworks to assess and mitigate potential negative impacts of its lending and investment activities. This includes conducting environmental impact assessments for high-risk projects and promoting sustainable practices among clients, ensuring that its business operations contribute positively to society and the environment.
- Stakeholder Engagement: Wema Bank actively engages with stakeholders—including customers, employees, and community members—to understand their needs and expectations. This collaborative approach helps the bank identify new opportunities for positive impact and make sure that its initiatives are aligned with societal goals.
UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet
With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.
FBRH Principles for Responsible Banking (PRB) Assurance:
First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience
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The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.
References:
This case study is based on published information by Wema Bank, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:
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