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Home / case studies / Case study: How CPL Aromas promotes employee health, safety and wellbeing

Case study: How CPL Aromas promotes employee health, safety and wellbeing

CPL Aromas is a world-leading fragrance house with over 600 employees working across international locations and serving customers in over 100 countries. CPL Aromas believes that no-one should be injured or made ill through their work and thus the Health, Safety and Wellbeing (HSW) of its employees is of the utmost importance.

This case study is based on the 2019 Sustainability Report by CPL Aromas published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

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CPL Aromas is firmly committed to operating in a manner that protects the health, safety and wellbeing of its employees  Tweet This!, customers, suppliers, contractors and visitors. In order to promote employee health, safety and wellbeing CPL Aromas took action to:
  • implement a Health & Safety Management System
  • achieve zero lost time accidents

What are the material issues the company has identified?             

In its 2019 Sustainability Report CPL Aromas identified a range of material issues, such as energy and emissions, product quality and safety, diversity and equal opportunity, waste management, responsible sourcing. Among these, promoting employee health, safety and wellbeing stands out as a key material issue for CPL Aromas.

Stakeholder engagement in accordance with the GRI Standards              

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups CPL Aromas engages with:

To identify and prioritise material topics CPL Aromas engaged with its stakeholders through the following channels:

Stakeholder Group                Method of engagement
Main Board

 

·      Monthly Board Meetings

·      Briefings

·      Conferences

Local communities

 

 

·      Local community engagement

·      Green Teams engaged with the communities CPL Aromas operates in

Customers

 

 

·      On-going dialogue

·      Customer sustainability requests

·      Customer visits and audits

·      Conferences and events

Suppliers

 

 

·      Supplier assessments and audits

·      Collaborations to improve performance

·      Direct engagement with suppliers

Employees

 

·      Employee engagement initiatives

·      Annual performance discussion

·      Talent management

·      Learning and development

·      Green Teams, engagements and on-going dialogue

Law enforcers & regulators

 

·      Emerging legislation/regulation

·      IFRA consultation

·      Media

·      Membership of working groups/forums

·      Industry Conferences

Media

 

·      Email communication

·      Media

·      News articles

·      Documentaries

·      Press releases

What actions were taken by CPL Aromas to promote employee health, safety and wellbeing?

In its 2019 Sustainability Report CPL Aromas reports that it took the following actions for promoting employee health, safety and wellbeing:

  • Implementing a Health & Safety Management System
  • CPL Aromas currently operates a global Health & Safety Management System in line with OHSAS 18001 to help maintain a safe and healthy working environment. CPL Aromas’ lost time accident rate (LTAR) is low (0.986) and well controlled, with no fatal injuries occurring. The Leadership Team demonstrate their commitment through CPL Aromas’ Senior Management Audits of Safety & Health (SMASH). These are conducted yearly at each site, to make sure that all sites are well supported and are meeting the needs & expectations of the business.
  • Achieving zero lost time accidents
  • To achieve its target for all CPL sites to achieve zero lost time accidents by 2030 CPL Aromas has put the following actions in place:
    • Starting with Brixworth, certification of all CPL manufacturing sites to the Occupational Health and Safety Management Systems standard ISO45001:2015 by the end of 2025.
    • Incident prevention through rigorous risk assessment, thorough investigation & root cause analysis, improved communication and information sharing
    • Review & update of induction process to ensure all new employees, contractors & visitors are aware of hazards
    • Behavioural safety auditing of every site
  • The above is to be underpinned by use of an inter-site reporting tool, to facilitate continual improvement, encourage openness and promote sharing of information & documentation, with access to all employees. All employees are required to cooperate fully in the implementation of the CPL HSW Policy & procedures, and to take responsibility both for their own health & safety and that of others.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 403-9 Work-related injuries

2) Disclosure 403-10 Work-related ill health

 

Disclosure 403-9 Work-related injuries corresponds to:

Disclosure 403-10 Work-related ill health does not correspond to any SDG.

 

80% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.



FBRH GRI Standards Certified, IEMA & CIM recognised Sustainability Course | Venue: London LSE

By registering for the next 2-day FBRH GRI Standards Certified, IEMA & CIM recognised course you will be taking the first step in gaining the many benefits of sustainability reporting.

Most importantly, you will gain the knowledge to use the GRI Standards, project manage your own first-class sustainability report and:

  • Identify your most important impacts on the Environment, Economy and Society
  • Begin taking solid, focused, all-round sustainability action ASAP

 

References:

1) This case study is based on published information by CPL Aromas, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to CPL Aromas: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.