CPL Aromas is a world-leading fragrance house with over 600 employees working across international locations and serving customers in over 100 countries. CPL Aromas believes that no-one should be injured or made ill through their work and thus the Health, Safety and Wellbeing (HSW) of its employees is of the utmost importance.
This case study is based on the 2019 Sustainability Report by CPL Aromas published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.Tweet This!, customers, suppliers, contractors and visitors. In order to promote employee health, safety and wellbeing CPL Aromas took action to:
- implement a Health & Safety Management System
- achieve zero lost time accidents
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With this case study you will see:
- Which are the most important impacts (material issues) CPL Aromas has identified;
- How CPL Aromas proceeded with stakeholder engagement, and
- What actions were taken by CPL Aromas to promote employee health, safety and wellbeing
What are the material issues the company has identified?
In its 2019 Sustainability Report CPL Aromas identified a range of material issues, such as energy and emissions, product quality and safety, diversity and equal opportunity, waste management, responsible sourcing. Among these, promoting employee health, safety and wellbeing stands out as a key material issue for CPL Aromas.
Stakeholder engagement in accordance with the GRI Standards
The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:
Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.
Key stakeholder groups CPL Aromas engages with:
To identify and prioritise material topics CPL Aromas engaged with its stakeholders through the following channels:
|Stakeholder Group||Method of engagement|
|· Monthly Board Meetings
|· Local community engagement
· Green Teams engaged with the communities CPL Aromas operates in
|· On-going dialogue
· Customer sustainability requests
· Customer visits and audits
· Conferences and events
|· Supplier assessments and audits
· Collaborations to improve performance
· Direct engagement with suppliers
|· Employee engagement initiatives
· Annual performance discussion
· Talent management
· Learning and development
· Green Teams, engagements and on-going dialogue
|Law enforcers & regulators
|· Emerging legislation/regulation
· IFRA consultation
· Membership of working groups/forums
· Industry Conferences
|· Email communication
· News articles
· Press releases
In its 2019 Sustainability Report CPL Aromas reports that it took the following actions for promoting employee health, safety and wellbeing:
- Implementing a Health & Safety Management System
- CPL Aromas currently operates a global Health & Safety Management System in line with OHSAS 18001 to help maintain a safe and healthy working environment. CPL Aromas’ lost time accident rate (LTAR) is low (0.986) and well controlled, with no fatal injuries occurring. The Leadership Team demonstrate their commitment through CPL Aromas’ Senior Management Audits of Safety & Health (SMASH). These are conducted yearly at each site, to make sure that all sites are well supported and are meeting the needs & expectations of the business.
- Achieving zero lost time accidents
- To achieve its target for all CPL sites to achieve zero lost time accidents by 2030 CPL Aromas has put the following actions in place:
- Starting with Brixworth, certification of all CPL manufacturing sites to the Occupational Health and Safety Management Systems standard ISO45001:2015 by the end of 2025.
- Incident prevention through rigorous risk assessment, thorough investigation & root cause analysis, improved communication and information sharing
- Review & update of induction process to ensure all new employees, contractors & visitors are aware of hazards
- Behavioural safety auditing of every site
- The above is to be underpinned by use of an inter-site reporting tool, to facilitate continual improvement, encourage openness and promote sharing of information & documentation, with access to all employees. All employees are required to cooperate fully in the implementation of the CPL HSW Policy & procedures, and to take responsibility both for their own health & safety and that of others.
Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?
The GRI Standards addressed in this case are:
Disclosure 403-9 Work-related injuries corresponds to:
- Sustainable Development Goal (SDG) 3: Ensure healthy lives and promote well-being for all at all ages
- Targets: 3.6, 3.9
- Sustainable Development Goal (SDG) 8: Decent Work and Economic Growth
- Targets: 8.8
- Sustainable Development Goal (SDG) 16: Peace, Justice and Strong Institutions
- Targets: 16.1
Disclosure 403-10 Work-related ill health does not correspond to any SDG.
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1) This case study is based on published information by CPL Aromas, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:
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