The case for CSR/ Sustainability Reporting Done Responsibly


Insights on how you can protect the environment, maintain and increase the value of your company, through a structured process.

Insights on how you can protect the environment, maintain and increase the value of your company, through a structured process.

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How not to be accused of Greenwashing

Greenwashing (misleadingly using green PR or green marketing to create a perception that a company’s products or services are environmentally friendly and/or socially responsible) is not new, but is being increasingly used by businesses due to heightened consumer demand for environmentally friendly/ socially responsible brands and services.


How can you make sure your company is not greenwashing?   Tweet This!

The three key questions you should be asking to make sure your company is not greenwashing are:

  • Have you already identified your most important impacts (materiality), the effect your company has on the economy, the environment and/or society – which in turn can illustrate your organization’s contribution to sustainable development?
  • Are you taking real, specific, continuous actions to minimise negative and increase positive impacts (measure > manage > change)?
  • Are you dealing with your impacts in an all-round, complete way? Is your company dealing openly and effectively with its environmental, economic and social impacts – instead of just focusing on actions that are good for publicity and PR?

Building trust with key stakeholders that can hold your company back or stop it from reaching its objectives

Meaningful sustainability reporting that builds trust with stakeholders (such as employees, customers, suppliers, business partners, regulators, NGOs and local communities) is of key importance for any company producing a sustainability report. It can be achieved by:

  • providing, through the report, a balanced view of the organization’s sustainability performance, including both positive and negative aspects
  • engaging stakeholders based on internationally recognized guidelines
  • mapping the organization’s value chain
  • making sure material topics chosen are consistent with industry best practices.
  • providing information on material topics and narrative context for significant impacts
  • connecting sustainability impacts and the company’s business strategy

Applying GRI’s Reporting Principles is the key to avoid ‘greenwashing’ – especially the following:

  • Balance: Both positive and negative impacts should be reported on, to allow a reasoned evaluation of sustainability performance.
    • Does the emphasis on the various topics reflect their relative priority?
    • Are both favourable and unfavourable results and topics being covered?
  • Comparability: Stakeholders should be able to analyze the organization’s performance in comparison with other organizations and over time.
    • Can information be compared on a year-to-year basis?
  • Timeliness: Organizations should produce reports regularly, providing information in time for stakeholders to make informed decisions.
  • Accuracy: The reported information should be accurate and detailed.
    • The margin of error for quantitative data is not sufficient to influence substantially the ability of stakeholders to reach appropriate and informed conclusions.
  • Clarity: Information should be comprehensible and accessible to stakeholders.
    • Excessive and unnecessary detail must be avoided.
    • Is information available to stakeholders, including those with particular accessibility needs, such as differing abilities, language or technology?
  • Reliability: The processes and information used to prepare a report should be disclosed in a manner that guarantees the quality and materiality of the reported information.
    • Is the scope and extent of external assurance identified?

Taking action to ensure that you are not greenwashing with the use of the GRI Standards

We propose you use the GRI Standards: an all-round, complete, structured, methodical and highly flexible approach adopted by 80% of the world’s 250 largest companies. Whether you are seeking to take action on the UN Sustainable Development Goals (SDGs) or need to implement a sustainable development plan for your company, the GRI Standards guide you every step of the way to identify and implement the decisions that matter. Most importantly, detailed requirements and guidance are provided, so you can begin to take action to minimise not only your company’s negative impacts, but also negative impacts within your supply chain.

Key facts about the Global Reporting Initiative’s (GRI) Standards:

  • 80% of the world’s 250 largest companies issue sustainability/ Corporate Social Responsibility (CSR) reports using GRI’s Sustainability Reporting Guidelines.
  • The GRI Standards can be used by any organization, regardless of sector, size and location.
  • GRI and the UN Global Compact have joined forces to enable measuring and reporting on the SDGs with the use of the GRI Standards.
  • Under the terms of a Memorandum of Understanding signed in 2010, the UN Global Compact adopts the GRI Standards as the recommended reporting framework for companies to communicate on progress made.
  • The Global Reporting Initiative has global strategic partnerships with the Organization for Economic Co-operation and Development, the United Nations Environment Programme and the United Nations Global Compact, with its framework enjoying synergies with the guidance of the International Finance Corporation, the International Organization for Standardization’s ISO 26000, the United Nations Conference on Trade and Development and the Earth Charter Initiative.
  • The GRI Standards main focus focused on taking action on what matters where it matters: companies identify their impacts on the environment and stakeholders, measure, set targets, take action to minimise their negative impacts and increase their positive impacts, report the outcomes in their CSR/ Sustainability report.

CSR/ Sustainability Reporting done responsiblyGRI Standards Certified, IEMA & CIM recognised course – LONDON

With the FBRH  2-day ESG/CSR/ Sustainability Global Reporting Initiative (GRI) Certified, IEMA  & CIM recognised course you will learn how to take solid, focused action (materiality) to minimise your company’s environmental, economic & social impacts by employing the world’s most widely used standards, and also take action on the Sustainable Development Goals (SDGs).  The FBRH GRI Certified courses take place every month in London. You can book your place at this link.

Successful participants receive certificates from both the Global Reporting Initiative and the Institute of Environmental Management & Assessment (IEMA).


80% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.

FBRH GRI Standards Certified, IEMA & CIM recognised Sustainability Course | Venue: London LSE

By registering for the next 2-day FBRH GRI Standards Certified, IEMA & CIM recognised course you will be taking the first step in gaining the many benefits of sustainability reporting.



This article was compiled using publications by GRI and information at For the sake of readability, we did not use brackets or ellipses. We made sure that the extra or missing words did not change the publications’ meaning. If you would like to quote these written sources from the original please revert to the links below:

GRI 101: Foundation