Case study: How LBBW works with its clients and customers to encourage sustainable practices
Landesbank Baden-Württemberg (LBBW) is a universal bank of medium size, serving as the central institution for savings banks in Baden-Württemberg, Saxony, and Rhineland-Palatinate. With total assets amounting to EUR 333 billion and approximately 10,400 employees as of December 31, 2023, LBBW ranks among Germany’s largest banks. Its primary focus areas include corporate banking, particularly catering to SMEs, as well as private customer services and collaboration with savings banks. LBBW is a signatory of the Principles for Responsible Banking (PRB) and is, accordingly, working with its clients and customers to encourage sustainable practices and enable sustainable economic activities. Tweet This!
This case study is based on the 2024 PRB Reporting and Self-Assessment Template by LBBW, prepared in relation to its implementation of the PRB, that can be found at this link. Through all case studies we aim to demonstrate what ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.
Which Principles for Responsible Banking have been addressed?
The Principles for Responsible Banking addressed in this case are:
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- Principle 3: Clients and Customers
- Principle 4: Stakeholders
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- How LBBW proceeded with stakeholder identification and consultation, and
- How LBBW worked with its clients and customers to encourage sustainable practices and enable sustainable economic activities
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Stakeholder identification and consultation
Please describe which stakeholders (or groups/ types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process.
LBBW engages in continuous dialogue with its stakeholders to ensure its sustainability efforts are aligned with critical issues.
▪ Alongside various discussions with NGOs, in 2023, LBBW shared insights with its private and corporate clients, as well as institutional investors, at conferences and during its own events, such as investor presentations. LBBW also took part in expert panels centred on sustainability topics.
▪ LBBW maintains a close collaboration with ESG rating agencies and routinely assesses its customers’ satisfaction with its services.
▪ In 2023, LBBW conducted its tenth bank-wide employee survey. The questionnaire addressed categories such as collaboration, leadership, communication, workplace atmosphere, satisfaction, agility, competitiveness, and digitalization.
How did LBBW work with its clients and customers to encourage sustainable practices and enable sustainable economic activities?
In its 2024 PRB Reporting and Self-Assessment Template LBBW reports that it works with its clients and customers to encourage sustainable practices and enable sustainable economic activities as follows:
LBBW’s Sustainability Advisory Team provides specialized expertise along with support and assistance during the implementation phase for companies, financial institutions, and institutional clients.
LBBW’s experts also offer guidance to banks, savings banks, and institutional clients on how to structure their portfolios in accordance with ESG criteria and on the issuance of social and green bonds.
Further information can be found in section 2.3 of LBBW’s PRB Reporting and Self-Assessment Template.
UN Principles for Responsible Banking: Accelerating a positive global transition for people and the planet
With over 300 signatory banks representing almost half of the global banking industry, the Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through these Principles, the banking community takes action to align core strategies, decision-making, lending and investment with the UN Sustainable Development Goals and international agreements such as the Paris Climate Agreement.
FBRH Principles for Responsible Banking (PRB) Assurance:
First class PRB assurance services: The result of solid, hands-on ESG/ Sustainability experience
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- FBRH is a GRI Certified Training Partner (Global), IEMA Training Centre and a member of CPD.
- FBRH builds trust. Over 200 reviews from top professionals from around the world demonstrate our ability to build strong, trusting business relationships.
- FBRH possesses a unique skill set that combines ESG/sustainability certified training, experience in advisory services and report preparation, and ESG/sustainability report assurance.
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The combination of all the above empowers FBRH to provide first class Principles for Responsible Banking (PRB) assurance services.
References:
This case study is based on published information by LBBW, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original please revert to the following link:
https://www.lbbw.de/group/lbbw/sustainability/shaping-transformation/sustainability_7vz24r4gy_e.html
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