Principle 3: Clients and Customers
- case studiesNorth AmericaPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Zenus Bank identifies and works on strategic business opportunities to increase positive and reduce negative impacts
Zenus Bank, a digital bank based in the US, utilizes advanced technology to enable individuals in over 180 countries to easily open US bank accounts online—without ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How FirstRand identifies and works on strategic business opportunities to increase positive and reduce negative impacts
FirstRand consists of a collection of financial services companies operating in South Africa, select markets across sub-Saharan Africa, and the UK. Many of these businesses are ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Orabank identifies and works on strategic business opportunities to increase positive and reduce negative impacts
Oragroup is a Pan-African banking group with a presence through 12 subsidiaries in the WAEMU and CEMAC currency zones, as well as in Guinea and Mauritania. ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Yapı Kredi identifies and works on strategic business opportunities to increase positive and reduce negative impacts
Yapı Kredi functions as one of Turkey’s leading private banks, establishing a significant presence in the country. The bank offers a wide range of services across ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Bausparkasse Schwäbisch Hall AG works with its clients and customers to encourage sustainable practices
Bausparkasse Schwäbisch Hall AG is a prominent provider of Bausparen and housing financing, offering a wide variety of products and services. Through its offerings, Schwäbisch Hall ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Alpha Services and Holdings Group works with its clients and customers to encourage sustainable practices
Alpha Services and Holdings Group is dedicated to maintaining a sustainable business focused on growth and creating value for all its stakeholders. This involves considering the ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How ALEXBANK works with its clients and customers to encourage sustainable practices
ALEXBANK, founded in 1957, is among Egypt’s premier private sector banks and part of the Intesa Sanpaolo Group since 2007. The bank operates 174 branches throughout ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How ADIB works with its clients and customers to encourage sustainable practices
Abu Dhabi Islamic Bank (ADIB) is a prominent financial institution in the UAE and one of the largest Islamic banks globally. Based in Abu Dhabi and ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Creand Crèdit Andorrà works with its clients and customers to encourage sustainable practices
Creand Crèdit Andorrà is a limited company operating in the banking sector, serving a customer base of over 64,000 clients, with 59.5% utilizing digital banking services. ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Bank J. Safra Sarasin works with its clients and customers to encourage sustainable practices
As a member of the J. Safra Sarasin Group, Bank J. Safra Sarasin is a premier Swiss full-service private bank. In Switzerland, it operates offices in ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How AIB works with its clients and customers to encourage sustainable practices
AIB Group primarily operates in Ireland and the United Kingdom and is actively executing its strategy, focusing on initiatives that help the Group fulfill its strategic ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How ICBC works with its clients and customers to encourage sustainable practices
The Industrial and Commercial Bank of China (ICBC), founded on January 1, 1984, has committed itself to becoming a world-class, modern financial institution with Chinese characteristics. ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Zenith Bank works with its clients and customers to encourage sustainable practices
Zenith Bank Plc is Nigeria’s largest bank. Beyond the United Kingdom, the bank operates in the United Arab Emirates, Nigeria, Ghana, and Sierra Leone, and maintains ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How YES BANK works with its clients and customers to encourage sustainable practices
YES BANK is a premium, customer-focused, service-oriented financial institution supporting the emerging businesses of India. It has evolved into a full-service commercial bank, providing a wide ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Wema Bank works with its clients and customers to encourage sustainable practices
Wema Bank employs a retail banking model aligned with its corporate goal of enhancing access to digital financial services and enriching lives through its digital capabilities. ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How WeBank works with its clients and customers to encourage sustainable practices
As China’s first privately-owned bank, WeBank is dedicated to the mission of “Better Banking for All” and aims to become “The Globally Leading Digital Bank that ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How vdk bank works with its clients and customers to encourage sustainable practices
With a network of offices throughout Belgium, vdk bank is dedicated to providing personalized financial advice and comprehensive services to its clients. Customers can rely on ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Aktia works with its clients and customers to encourage sustainable practices
Aktia is a Finnish asset management company, bank, and life insurer with a 200-year history of fostering wealth and well-being across generations. Aktia provides its services ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Societe Generale works with its clients and customers to encourage sustainable practices
Societe Generale is a prominent European financial services group with more than 126,000 employees across 65 countries, dedicated to serving and supporting its customers and clients. ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Skurups Sparbank works with its clients and customers to encourage sustainable practices
For more than 140 years, Skurups Sparbank has been an integral part of the local community, actively investing in and collaborating with the local market and ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Skipton Building Society and Skipton International work with clients and customers to encourage sustainable practices
Skipton Building Society and Skipton International are members of the Skipton Group, a collection of five distinct businesses that incorporate sustainability into their overarching strategic goal—to ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Şekerbank works with its clients and customers to encourage sustainable practices
Founded as a cooperative bank in Eskişehir on October 12, 1953, Şekerbank was established to finance agriculture and the sugar industry. It remains the sole institution ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Sber works with its clients and customers to encourage sustainable practices
Sber is present across all regions of the Russian Federation, providing services to over 3.2 million corporate clients and 108.5 million retail customers. It is a ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How SpareBank 1 Sørøst-Norge works with its clients and customers to encourage sustainable practices
SpareBank 1 Sørøst-Norge is a regional financial services organization and a member of the SpareBank 1 Alliance, Norway’s second-largest financial group. The bank provides a range ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How the Development and Investment Bank of Turkey works with its clients and customers to encourage sustainable practices
Centred on financing sustainable development in alignment with the United Nations Sustainable Development Goals and Turkey’s 2053 net-zero emission ambitions, the Development and Investment Bank of ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How İşbank works with its clients and customers to encourage sustainable practices
Founded as Turkey’s first national bank, İşbank has long been a leading force in the country’s economy. By the end of 2024, with a workforce of ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How HPB works with its clients and customers to encourage sustainable practices
With a network of 64 branches (centres) and 6 regional offices, HPB is accessible to clients across Croatia. Through its own branches and the ‘Bank in ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Hengfeng Bank works with its clients and customers to encourage sustainable practices
Hengfeng Bank is among China’s 12 national joint-stock commercial banks, operating a total of 333 branches across the country. These include nineteen primary branches, one direct ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How OTP Group works with its clients and customers to encourage sustainable practices
OTP Group is among the fastest-growing independent banking groups in Central and Eastern Europe, distinguished by its deep regional expertise and enduring dedication to the area. ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Triodos Bank works with its clients and customers to encourage sustainable practices
Triodos Bank operates across five European nations, providing retail and business banking services in the Netherlands, Belgium, Spain, Germany, and the UK. Additionally, it offers residential ...
