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Principle 3: Clients and Customers

Home›Principles for Responsible Banking›Category: "Principle 3: Clients and Customers" (Page 5)
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    case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 16, 2025
    597
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    Case study: How RFHL works with its clients and customers to encourage sustainable practices

    Republic Financial Holdings Limited (RFHL) is the legal owner of all the banks within the Republic Group. The establishment of this holding company aligns with international ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 15, 2025
    623
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    Case study: How ING works with its clients and customers to encourage sustainable practices

    ING is a prominent European universal bank with a global presence. With a workforce of over 60,000 employees, it delivers retail and wholesale banking services to ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 14, 2025
    641
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    Case study: How Hamburg Commercial Bank works with its clients and customers to encourage sustainable practices

    Hamburg Commercial Bank (HCOB) is a private commercial bank based in Hamburg, Germany, specializing in structured finance solutions. The bank provides expert support for financing commercial ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 9, 2025
    535
    0

    Case study: How IDLC works with its clients and customers to encourage sustainable practices

    IDLC is a prominent financial institution in Bangladesh that provides products and services across the Corporate, SME, Retail, and Capital Market sectors. IDLC’s portfolio composition includes ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 8, 2025
    555
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    Case study: How Kommunalkredit works with its clients and customers to encourage sustainable practices

    Kommunalkredit specializes in financing infrastructure and energy projects. In collaboration with customers and partners, the bank strives to enhance quality of life. It supports the development ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 7, 2025
    610
    0

    Case study: How KLP Banken works with its clients and customers to encourage sustainable practices

    KLP Banken AS, entirely owned by Kommunal Landspensjonskasse mutual insurance company (KLP), operates with two subsidiaries: KLP Kommunekreditt AS and KLP Boligkreditt AS. The bank provides ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    January 2, 2025
    636
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    Case study: How Groupe BPCE works with its clients and customers to encourage sustainable practices

    Groupe BPCE is the second-largest banking group in France, contributing to over 20% of the country’s economy. It serves 35 million customers, including individuals, professionals, associations, ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 31, 2024
    629
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    Case study: How DNB works with its clients and customers to encourage sustainable practices

    DNB Bank ASA (DNB), Norway’s largest financial services group, is headquartered in Oslo, Norway, with a global presence in 17 countries through subsidiaries, branch offices, and ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 24, 2024
    599
    0

    Case study: How DZ BANK works with its clients and customers to encourage sustainable practices

    The DZ BANK Group is part of the Volksbanken Raiffeisenbanken Cooperative Financial Network, which encompasses over 700 cooperative banks and ranks among Germany’s largest private-sector financial ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 19, 2024
    629
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    Case study: How ICA Banken works with its clients and customers to encourage sustainable practices

    ICA Banken is a Swedish bank dedicated to making daily life a bit easier for its customers. It operates in two main business areas: services for ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 18, 2024
    607
    0

    Case study: How RBI works with its clients and customers to encourage sustainable practices

    Raiffeisen Bank International (RBI) considers Austria, where it stands as a prominent corporate and investment bank, and Central and Eastern Europe (CEE) as its core market. ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 17, 2024
    587
    0

    Case study: How VP Bank works with its clients and customers to encourage sustainable practices

    VP Bank Group provides services across major financial hubs, including its home base in Liechtenstein, along with five international locations in Switzerland, Luxembourg, Singapore, Hong Kong, ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 12, 2024
    561
    0

    Case study: How Caja de Ingenieros works with its clients and customers to encourage sustainable practices

    Caja de Ingenieros is a cooperative group offering credit, financial, and insurance services, with a 55-year history of serving individuals, professionals, and businesses—particularly SMEs—across Spain. It ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 11, 2024
    654
    0

    Case study: How Julius Baer works with its clients and customers to encourage sustainable practices

    Julius Baer Group operates in approximately 60 locations worldwide, with key offices in Zurich (headquarters), Dubai, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Milan, Monaco, Montevideo, Mumbai, ...
    Read More
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    case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 10, 2024
    655
    0

    Case study: How Global Bank works with its clients and customers to encourage sustainable practices

    Global Bank is a diversified banking institution based in Panama, where the majority of its operations are concentrated, alongside its international banking services. Through various subsidiaries, ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 5, 2024
    704
    0

    Case study: How UBS works with its clients and customers to encourage sustainable practices

    UBS Group is a top-tier global wealth manager and the premier universal bank in Switzerland. The firm also offers a broad range of asset management solutions ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 4, 2024
    605
    0

    Case study: How BIL works with its clients and customers to encourage sustainable practices

    Established in 1856 to foster Luxembourg’s economic growth, BIL (Banque Internationale à Luxembourg) remains one of the key players in the country’s economy over 150 years ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    December 3, 2024
    655
    0

    Case study: How NAB works with its clients and customers to encourage sustainable practices

    NAB employs over 38,000 individuals who assist more than 10 million customers, providing them with secure, convenient, and dependable banking services. The institution mainly serves clients ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 28, 2024
    599
    0

    Case study: How the Bank of Åland works with its clients and customers to encourage sustainable practices

    The Bank of Åland, originally established in 1919 as Ålands Aktiebank, has been listed on the Helsinki Stock Exchange since 1942. It is a Finnish financial ...
    Read More
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    case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 27, 2024
    568
    0

    Case study: How Banco General works with its clients and customers to encourage sustainable practices

    Banco General was established in 1955 as Panama’s first private bank. Today, Banco General, S.A. and its subsidiaries provide a comprehensive range of financial products and ...
    Read More
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    case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 26, 2024
    591
    0

    Case study: How Bradesco works with its clients and customers to encourage sustainable practices

    Bradesco is a Brazilian bank structured as a corporation, serving 71.1 million clients, including 38.1 million account holders, across 7,388 service points (comprising branches, PAs/PAEs, and ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 21, 2024
    621
    0

    Case study: How Banca Transilvania works with its clients and customers to encourage sustainable practices

    Banca Transilvania (BT), established in 1993 as a joint-stock bank, is based in Cluj-Napoca, Romania. By the end of 2022, it operated 513 branches, agencies, and ...
    Read More
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    Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 20, 2024
    570
    0

    Case study: How China Minsheng Bank works with its clients and customers to encourage sustainable practices

    Over the course of 27 years, China Minsheng Bank has developed into a comprehensive banking group, holding financial licenses for commercial banking, financial leasing, fund management, ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 19, 2024
    565
    0

    Case study: How Yorkshire Building Society works with its clients and customers to encourage sustainable practices

    Yorkshire Building Society is a mutual organization that provides a range of services, including mortgages, savings accounts, and insurance products, to individual retail customers. It also ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 14, 2024
    572
    0

    Case study: How SBAB works with its clients and customers to encourage sustainable practices

    SBAB offers a range of innovative and thoughtful loan and savings products, as well as other services aimed at improving housing and household finances for private ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 13, 2024
    583
    0

    Case study: How Spar Nord works with its clients and customers to encourage sustainable practices

    Spar Nord was established in 1824 and, as part of its business model, maintains strong relationships with its customers while actively engaging with the local communities ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 12, 2024
    608
    0

    Case study: How SpareBank 1 Østlandet works with its clients and customers to encourage sustainable practices

    SpareBank 1 Østlandet is a regional savings bank operating in Norway, with a market area covering Eastern Norway, including Oslo, Asker/Bærum, Follo, Romerike, and Innlandet. The ...
    Read More
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    Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 7, 2024
    587
    0

    Case study: How QNB works with its clients and customers to encourage sustainable practices

    Founded in April 1978, QNB has become one of Egypt’s leading financial institutions, representing top-tier banking services. From its establishment, the Bank has grown steadily, emerging ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 6, 2024
    538
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    Case study: How Sovcombank works with its clients and customers to encourage sustainable practices

    Sovcombank is a universal, systemically significant federal financial institution and one of the leading entities in the Russian banking sector, with total assets amounting to RUB ...
    Read More
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    case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
    By Gerasimos
    November 5, 2024
    611
    0

    Case study: How ABANCA works with its clients and customers to encourage sustainable practices

    ABANCA’s primary geographical market is Spain. As of the end of 2023, it operated a network of 730 branches, 675 of which were in Spain and ...
    Read More
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