Principle 3: Clients and Customers
- case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How RFHL works with its clients and customers to encourage sustainable practices
Republic Financial Holdings Limited (RFHL) is the legal owner of all the banks within the Republic Group. The establishment of this holding company aligns with international ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How ING works with its clients and customers to encourage sustainable practices
ING is a prominent European universal bank with a global presence. With a workforce of over 60,000 employees, it delivers retail and wholesale banking services to ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Hamburg Commercial Bank works with its clients and customers to encourage sustainable practices
Hamburg Commercial Bank (HCOB) is a private commercial bank based in Hamburg, Germany, specializing in structured finance solutions. The bank provides expert support for financing commercial ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How IDLC works with its clients and customers to encourage sustainable practices
IDLC is a prominent financial institution in Bangladesh that provides products and services across the Corporate, SME, Retail, and Capital Market sectors. IDLC’s portfolio composition includes ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Kommunalkredit works with its clients and customers to encourage sustainable practices
Kommunalkredit specializes in financing infrastructure and energy projects. In collaboration with customers and partners, the bank strives to enhance quality of life. It supports the development ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How KLP Banken works with its clients and customers to encourage sustainable practices
KLP Banken AS, entirely owned by Kommunal Landspensjonskasse mutual insurance company (KLP), operates with two subsidiaries: KLP Kommunekreditt AS and KLP Boligkreditt AS. The bank provides ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Groupe BPCE works with its clients and customers to encourage sustainable practices
Groupe BPCE is the second-largest banking group in France, contributing to over 20% of the country’s economy. It serves 35 million customers, including individuals, professionals, associations, ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How DNB works with its clients and customers to encourage sustainable practices
DNB Bank ASA (DNB), Norway’s largest financial services group, is headquartered in Oslo, Norway, with a global presence in 17 countries through subsidiaries, branch offices, and ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How DZ BANK works with its clients and customers to encourage sustainable practices
The DZ BANK Group is part of the Volksbanken Raiffeisenbanken Cooperative Financial Network, which encompasses over 700 cooperative banks and ranks among Germany’s largest private-sector financial ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How ICA Banken works with its clients and customers to encourage sustainable practices
ICA Banken is a Swedish bank dedicated to making daily life a bit easier for its customers. It operates in two main business areas: services for ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How RBI works with its clients and customers to encourage sustainable practices
Raiffeisen Bank International (RBI) considers Austria, where it stands as a prominent corporate and investment bank, and Central and Eastern Europe (CEE) as its core market. ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How VP Bank works with its clients and customers to encourage sustainable practices
VP Bank Group provides services across major financial hubs, including its home base in Liechtenstein, along with five international locations in Switzerland, Luxembourg, Singapore, Hong Kong, ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Caja de Ingenieros works with its clients and customers to encourage sustainable practices
Caja de Ingenieros is a cooperative group offering credit, financial, and insurance services, with a 55-year history of serving individuals, professionals, and businesses—particularly SMEs—across Spain. It ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Julius Baer works with its clients and customers to encourage sustainable practices
Julius Baer Group operates in approximately 60 locations worldwide, with key offices in Zurich (headquarters), Dubai, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Milan, Monaco, Montevideo, Mumbai, ... - case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Global Bank works with its clients and customers to encourage sustainable practices
Global Bank is a diversified banking institution based in Panama, where the majority of its operations are concentrated, alongside its international banking services. Through various subsidiaries, ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How UBS works with its clients and customers to encourage sustainable practices
UBS Group is a top-tier global wealth manager and the premier universal bank in Switzerland. The firm also offers a broad range of asset management solutions ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How BIL works with its clients and customers to encourage sustainable practices
Established in 1856 to foster Luxembourg’s economic growth, BIL (Banque Internationale à Luxembourg) remains one of the key players in the country’s economy over 150 years ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How NAB works with its clients and customers to encourage sustainable practices
NAB employs over 38,000 individuals who assist more than 10 million customers, providing them with secure, convenient, and dependable banking services. The institution mainly serves clients ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How the Bank of Åland works with its clients and customers to encourage sustainable practices
The Bank of Åland, originally established in 1919 as Ålands Aktiebank, has been listed on the Helsinki Stock Exchange since 1942. It is a Finnish financial ... - case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Banco General works with its clients and customers to encourage sustainable practices
Banco General was established in 1955 as Panama’s first private bank. Today, Banco General, S.A. and its subsidiaries provide a comprehensive range of financial products and ... - case studiesLatin America & CaribbeanPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Bradesco works with its clients and customers to encourage sustainable practices
Bradesco is a Brazilian bank structured as a corporation, serving 71.1 million clients, including 38.1 million account holders, across 7,388 service points (comprising branches, PAs/PAEs, and ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Banca Transilvania works with its clients and customers to encourage sustainable practices
Banca Transilvania (BT), established in 1993 as a joint-stock bank, is based in Cluj-Napoca, Romania. By the end of 2022, it operated 513 branches, agencies, and ... - Asia Pacificcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How China Minsheng Bank works with its clients and customers to encourage sustainable practices
Over the course of 27 years, China Minsheng Bank has developed into a comprehensive banking group, holding financial licenses for commercial banking, financial leasing, fund management, ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Yorkshire Building Society works with its clients and customers to encourage sustainable practices
Yorkshire Building Society is a mutual organization that provides a range of services, including mortgages, savings accounts, and insurance products, to individual retail customers. It also ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How SBAB works with its clients and customers to encourage sustainable practices
SBAB offers a range of innovative and thoughtful loan and savings products, as well as other services aimed at improving housing and household finances for private ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Spar Nord works with its clients and customers to encourage sustainable practices
Spar Nord was established in 1824 and, as part of its business model, maintains strong relationships with its customers while actively engaging with the local communities ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How SpareBank 1 Østlandet works with its clients and customers to encourage sustainable practices
SpareBank 1 Østlandet is a regional savings bank operating in Norway, with a market area covering Eastern Norway, including Oslo, Asker/Bærum, Follo, Romerike, and Innlandet. The ... - Africa & Middle Eastcase studiesPrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How QNB works with its clients and customers to encourage sustainable practices
Founded in April 1978, QNB has become one of Egypt’s leading financial institutions, representing top-tier banking services. From its establishment, the Bank has grown steadily, emerging ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How Sovcombank works with its clients and customers to encourage sustainable practices
Sovcombank is a universal, systemically significant federal financial institution and one of the leading entities in the Russian banking sector, with total assets amounting to RUB ... - case studiesEuropePrinciple 3: Clients and CustomersPrinciple 4: StakeholdersPrinciples for Responsible BankingSector: Financial Services
Case study: How ABANCA works with its clients and customers to encourage sustainable practices
ABANCA’s primary geographical market is Spain. As of the end of 2023, it operated a network of 730 branches, 675 of which were in Spain and ...
