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Home / case studies / Case study: How Endeavour promotes employee satisfaction

Case study: How Endeavour promotes employee satisfaction

Endeavour a mid-tier precious metals mining company headquartered in Vancouver, Canada, and engaged in the evaluation, acquisition, exploration, development and exploitation of precious metals properties in Latin America. Endeavour wants a workforce that is motivated, ethical and accountable and is committed to helping its people create and maintain a positive work culture.  Tweet This!

This case study is based on the 2019 Annual Review & Sustainability Report by Endeavour published on the Global Reporting Initiative Sustainability Disclosure Database that can be found at this link. Through all case studies we aim to demonstrate what CSR/ ESG/ sustainability reporting done responsibly means. Essentially, it means: a) identifying a company’s most important impacts on the environment, economy and society, and b) measuring, managing and changing.

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Endeavour’s management is encouraged and trained to receive and address work-related suggestions or concerns both informally and formally, so as to promote employee engagement and satisfaction. In order to promote employee satisfaction Endeavour took action to:

  • respect freedom of association
  • embrace diversity and inclusion
  • foster good working conditions

What are the material issues the company has identified?

In its 2019 Annual Review & Sustainability Report Endeavour identified a range of material issues, such as profitability, environmental compliance, job creation and local procurement, community impacts and investment. Among these, promoting employee satisfaction stands out as a key material issue for Endeavour.

Stakeholder engagement in accordance with the GRI Standards           

The Global Reporting Initiative (GRI) defines the Principle of Stakeholder Inclusiveness when identifying material issues (or a company’s most important impacts) as follows:

“The reporting organization shall identify its stakeholders, and explain how it has responded to their reasonable expectations and interests.”

Stakeholders must be consulted in the process of identifying a company’s most important impacts and their reasonable expectations and interests must be taken into account. This is an important cornerstone for CSR / sustainability reporting done responsibly.

Key stakeholder groups Endeavour engages with:  

Stakeholder Group
Governments & Regulators
Industry Associations
NGOs
Labour Unions
Local Communities
Employees & Contractors
Customers/ Buyers
Suppliers
Shareholders

How stakeholder engagement was made to identify material issues

To identify and prioritise material topics Endeavour conducted 10 interviews with the management team and 198 employee surveys, along with 44 external interviews with representatives from stakeholder groups.

What actions were taken by Endeavour to promote employee satisfaction?

In its 2019 Annual Review & Sustainability Report Endeavour reports that it took the following actions for promoting employee satisfaction:

  • Respecting freedom of association
  • Endeavour respects its employees’ right to freedom of association and collective bargaining. In 2019, Endeavour had collective bargaining contracts with two unions: one at El Cubo and the other representing the miners at Guanaceví, Bolañitos and El Compas. Endeavour seeks to maintain positive relationships with both unions and has been able to negotiate contract renewals through effective collaboration.
  • Embracing diversity and inclusion
  • Diversity, inclusion and equal opportunity are important principles to Endeavour, as a diverse workforce provides a broader range of skills, experiences and ideas to keep the company strong and progressive. Endeavour’s commitment to gender equality includes equal pay for equal work. Men and women should receive the same remuneration for the same position at all of its operations, subject to their training, experience and performance.
  • Fostering good working conditions
  • Endeavour respects national and international labour standards that protect and guarantee basic rights for all. This includes its commitment to provide good working conditions, including adequate facilities and competitive benefits. Endeavour believes that rewarding people through a well-designed compensation and benefits programme enhances its ability to attract, retain and motivate talented and loyal employees. This is especially relevant in a country such as Mexico, which has a large, active mining sector, thereby making the labour market for qualified workers very competitive. Endeavour significantly exceeds legal minimum wage at all of its work sites in Mexico. Three of its mines are within or near communities, so workers are able to return to their homes following their shifts. Because Guanaceví is in a remote location, some workers live in a camp on-site, which includes living accommodations, lunch and dining rooms, and cleaning services.

Which GRI Standards and corresponding Sustainable Development Goals (SDGs) have been addressed?

The GRI Standards addressed in this case are:

1) Disclosure 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

2) Disclosure 405-1 Diversity of governance bodies and employees

3) Disclosure 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

 

Disclosure 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees corresponds to:

Disclosure 405-1 Diversity of governance bodies and employees corresponds to:

 Disclosure 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk corresponds to:

 

80% of the world’s 250 largest companies report in accordance with the GRI Standards

SustainCase was primarily created to demonstrate, through case studies, the importance of dealing with a company’s most important impacts in a structured way, with use of the GRI Standards. To show how today’s best-run companies are achieving economic, social and environmental success – and how you can too.

Research by well-recognised institutions is clearly proving that responsible companies can look to the future with optimism.



FBRH GRI Standards Certified, IEMA & CIM recognised Sustainability Course | Venue: London LSE

By registering for the next 2-day FBRH GRI Standards Certified, IEMA & CIM recognised course you will be taking the first step in gaining the many benefits of sustainability reporting.

Most importantly, you will gain the knowledge to use the GRI Standards, project manage your own first-class sustainability report and:

  • Identify your most important impacts on the Environment, Economy and Society
  • Begin taking solid, focused, all-round sustainability action ASAP

 

References:

1) This case study is based on published information by Endeavour, located at the link below. For the sake of readability, we did not use brackets or ellipses. However, we made sure that the extra or missing words did not change the report’s meaning. If you would like to quote these written sources from the original, please revert to the original on the Global Reporting Initiative’s Sustainability Disclosure Database at the link:

http://database.globalreporting.org/

2) https://www.globalreporting.org/standards/gri-standards-download-center/

Note to Endeavour: With each case study we send out an email requesting a comment on this case study. If you have not received such an email please contact us.